Fastlocksmithlondon Reviews 

621
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally quick, polite, and professional during stressful emergency situations. Consumers note that response times are remarkably fast, with locksmiths arriving promptly and resolving door issues within minutes. People appreciate the smooth communication and reliable assistance provided throughout the entire process. Some reviewers were not happy with unexpected charges, noting that final prices were significantly higher than initial phone quotes. A few people also felt that certain interactions involved aggressive behavior and poor communication regarding extra costs. These individuals experienced frustrating issues over bills and felt dissatisfied during vulnerable moments.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their polite, helpful, and professional... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast response times and... See more

Price

Consumers find price to be ambiguous, with highly mixed reactions regarding the overall cost. While many... See more

Response time

Customers report extremely positive experiences with response times, noting that support is fast and... See more

Customer service

Clients share positive opinions on customer_service, noting brilliant and efficient support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more

Rated 5 out of 5 stars

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this... See more

Rated 5 out of 5 stars

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open... See more

Rated 5 out of 5 stars

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and Joh... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

621 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(621)

358 reviews in the last 12 months

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Rated 5 out of 5 stars

locked out of my apartment

locked out of my apartment after work. I called the company and the technician, Jhon, got here fast—within 30 minutes.
He was super professional and actually walked me through all my options instead of just rushing into it. I ended up deciding to just have him drill the lock, and he got it done quickly. Honestly made a stressful situation so much easier. Thank you Jhon!!

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

If I could leave zero stars I would. AVOID AT ALL COSTS. Pray on the vulnerable.

If I could leave zero stars I would. Avoid this company at all costs, they are total scammers. An intimidating foreign guy who barely spoke a word of English came to do an emergency lock when I had been burgled, they knew I was female living alone and would have no choice but to accept their costs. What was quoted over the phone of about £200 became close to £1000 on paying the job on complete. The lock then became faulty two weeks later, they refused to accept liability pretending the lock was a single, even though the receipt clearly says double, and have hung up on me ever since. Disgusting behaviour.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

The service was amazing.

The service was amazing.
I highly recommend this company to anyone.
The gentleman was so polite and respectful.
The response was so quick, he got to my home within 10 minutes.
I will definitely use them again if I have to

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Ricky the…

I had a great experience with Ricky the locksmith. He was professional, friendly, and arrived quickly when I needed help. He explained everything clearly, worked efficiently, and made sure the job was done properly without any hassle. The price was fair and the service was excellent. I would definitely recommend Ricky to anyone who needs a reliable locksmith.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, your colleague came swiftly and sorted me out amazingly, I am so grateful to have a team like this in my local area

April 28, 2026
Unprompted review

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