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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 5 out of 5 stars

I purchased a HIB5380 EXOS bathroom…

I purchased a HIB5380 EXOS bathroom cabinet from Fayers in June 2019. Fayers also trade as Just Add Water. After around a year or so the silver backing on the mirror failed. I contacted Fayers who arranged to replace the cabinet. Some 9 months later the same thing happened. As we were in the middle of the pandemic, nothing could be done. I made contact early in 2022 and reported the problem. Without any issues, both Fayers and HIB, the manufacture replaced the item. I can not speak highly enough about both these companies. Customer service as it should be.

August 5, 2022
Unprompted review

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