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FDM Test & Bilsyn Reviews 135

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TrustScore 4 out of 5

4.0

Vehicle Inspection
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Company details

  1. Vehicle Inspection

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4.0

Great

TrustScore 4 out of 5

135 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Super god service og neutral feedback…

Super god service og neutral feedback på de punkter der blev fremlagt. Ingen salgsgas eller dyre råd, men gode anbefalinger til hvad der skulle gøres/udbedres.

March 27, 2026
Unprompted review
FDM Test & Bilsyn logo

Reply from FDM Test & Bilsyn

Hej J.S.

Tak for din anmeldelse!

Det er dejligt at høre, at du oplevede en ærlig og saglig gennemgang. For os handler det om at give et klart billede af situationen og pege på løsninger, der giver mening, uden at presse noget unødvendigt igennem. Når anbefalingerne føles fair og til at handle på, ved vi, at vi har ramt rigtigt, og det er vi glade for at kunne levere.

De bedste hilsner
FDM

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Rated 5 out of 5 stars

god synshal

March 20, 2026
Unprompted review
FDM Test & Bilsyn logo

Reply from FDM Test & Bilsyn

Hej Lars,

Tak for din anmeldelse!

Vi bliver glade, når nogen tager sig tid til at skrive et par ord efter et syn. Det betyder meget for os, at du har haft en god oplevelse, og at hallen har levet op til dine forventninger. Vi arbejder på at skabe et sted, hvor man føler sig godt taget imod, og hvor processen er nem at følge.

De bedste hilsner
FDM

Rated 1 out of 5 stars

Never use this company

Never use this company! Let alone in connection with other providers: you will pay a fortune for every single little scratch when you return your rental car because FDM will look for every single insignificant scratch so they can participate in the system.
Stay safe; stay away; you will pay a small fortune.

January 20, 2026
Unprompted review
FDM Test & Bilsyn logo

Reply from FDM Test & Bilsyn

Hi,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations.

We would like to clarify that FDM does not determine the criteria used to assess the vehicle upon return. The inspection is carried out solely in accordance with the relevant leasing company’s guidelines for normal wear and tear and damages, and these are the criteria we are obliged to follow.

Furthermore, FDM does not set the prices for the repair of any damages. Any assessments are based on the leasing company’s pricing and applicable evaluation standards.
If you have any questions regarding a specific assessment or would like a more detailed review, you are always welcome to contact us so we can look into the matter together.

Best regards
FDM

Rated 1 out of 5 stars

FDM Silkeborg worst experience ever

I went to FDM Silkeborg. Very rude employers! They made a check for a car leasing termination and reported damages to pay that were not true. I asked to have my car back to make a check elsewhere and they refused to give me my keys back and let me go telling that once in their center the car is theirs! It has been a complete rip off! I’ll never take a car leasing again with a Company that use FDM for the final check.

June 2, 2025
Unprompted review
FDM Test & Bilsyn logo

Reply from FDM Test & Bilsyn

Thank you for taking the time to share your experience.

We’re truly sorry to hear that your visit to our inspection center in Silkeborg did not meet your expectations.

Regarding the leasing inspection process, we always aim to follow clear and transparent procedures. If you feel that the assessment was incorrect or that your concerns were not properly addressed, we would very much like the opportunity to look into the matter further.

You are very welcome to contact us via https://fdm.dk/kundeservice/kontakt-fdm-medlemsservice.

We wish you a pleasant day.

Best regards,
FDM

Rated 2 out of 5 stars

Expect Yes or No answers

Had a tyre check today as I felt unsure about my current winter tyres as well as the tyre pressure light appearing. I was really hoping to get some answers and advice but this really is an in and out operation. No time to ask questions or really understand any issues. All they can do is give you ‘yes no’ answers and tell you to read the report…the report tells you nothing either. I had specific questions on current tyre pressure and what they had adjusted my tyre pressure to but they just pointed at the inner door instructions…which I already knew. If you’ve made changes to my car why are you not forthcoming with them?

Asking questions was like talking to a brick wall. I had to really push to understand what my next steps should be.

Felt like I could’ve had a better experience and felt more at ease if I had just googled the questions I had. It was a waste of time.

January 6, 2025
Unprompted review
FDM Test & Bilsyn logo

Reply from FDM Test & Bilsyn

Hi Anon

It is our intention to serve our customers in the best way every day - so we are very sorry to hear about the bad experience you´ve had during your visit at FDM. Please fell free to send us some more details and your phonenumber and e-mail to kontaktfdm@fdm.dk, then we will get back to you very soon.

Kind regards
FDM Test- og Bilsyn

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Rated 5 out of 5 stars

Super service

Just delivered my car at FDM Silkeborg. Great service, the advice given by the mechanic in how to report the damage, saved me some good money.

Thank you for that!

August 31, 2022
Unprompted review
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