Feed Me Online Reviews 

420
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I ordered food that was mouldy. Called the shop (Pizza Zone in Bishop Auckland) they said I need to contact feed me online. I complained via email and have had no response in days. Very very poo... See more

Rated 5 out of 5 stars

Amazing customer service. Feed me have helped us connect with new customers and also help transition customers onto our own website. Lewis our manager has always been there to help with any queries... See more

Rated 5 out of 5 stars

So far I'm happy with the product and the customer service, if anything goes wrong or need changes in the system the phones are usually picked up immediately and problems solved within minutes. Louis... See more

Rated 5 out of 5 stars

Highly recommended Feedmeonline for all takeaways. Never had any issues with these guys. Have helped me convert my customers from other platforms onto my website with huge savings. Shout out to my a... See more

Company details

  1. Delivery Service

Written by the company

The hub of your favourite local restaurants, cafes, and takeaways. We take pride in offering our customers with exclusive discounts from our partner establishments. Download the Feed Me Online App today and start saving!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

420 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(420)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Don’t know why they have a excellent…

Don’t know why they have a excellent signed up tonight ordered food, money taken out the bank account no food, phoned shop they said no order has came through they phoned feed me online said no order I contacted them and they said yes money left the account but hasn’t went to restaurant so I asked were it went and they said ohhh I will need to speak to accounts don’t know what’s happened… so basically I need to pay for food again and the customer service was absolutely a shambles as we are first time customers the gentleman could not tell us why it never went through and was not interested to be honest

December 17, 2024
Unprompted review
Feed Me Online logo

Reply from Feed Me Online

Hi Elizabeth.

First of all, we are sorry that your first experience when ordering through our platform was a bad one. We always aim to provide the best customer service, and the quickest resolutions to issues.

Please can you send an email over to help@feedmeonline.co.uk with the total amount taken from your bank for the failed transaction, and we will look into this ASAP for you to get it rectified. We will also look to improve our evening customer service, to ensure this doesn't happen again.

Talk soon,
Sean, Feed Me Online.

Rated 5 out of 5 stars

Great system

Great system. Highly recommend them to any takeaway! Epos easy to use. So much cheaper than other companies I’ve had

December 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Good company

Good company. I have their epos and card machine for a few months now and it's great. Easy to use and so much cheaper than other companies in the market

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend FeedMeOnline!

Highly Recommend FeedMeOnline!! Have their epos system with their card machine for a few months now. It’s so easy to use and it’s a great addition to my business. Their local manager David has been great as well and always on call. Good work guys.

December 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Tried the rest and now I’m using the…

Tried the rest and now I’m using the best (Feedmeonline) great communication with my local manager always happy to help. These guys have helped Increase my revenue by 30% with massive savings.

Thank guys.
Pizza palace

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

People need to know 😀

Been a user of this system for past months and have to say the company has surpassed expectations. Customer service is exemplary and nothing is too much to assist with. Would definitely recommend 👌

December 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service. Great company. Very happy with what FeedMeOnline has done for me and my business. The epos is really easy to use. highly recommended

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Used FeedMeOnline for 6months now. Service is great and their Epos is great. So easy to use. Business has grown a lot and can’t thank them enough

December 16, 2024
Unprompted review
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