Feetus.co.uk Reviews 151

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

DO NOT buy from here, size is incorrect. This would have been my 4th pair but they would not fit, sent back for refund but heard nothing, no email or anything, called 20+ times on multiple phones but... See more

Rated 5 out of 5 stars

Ordered Sunday night, delivered Tuesday. Little treat inside too. Super service, supported by both easy web-site, ordering and notification of dispatch too. As for the Five Fingers V-Run, they're r... See more

Rated 1 out of 5 stars

This is a terrible company. Order not received after one week despite their website pertaining to hold the items in stock. They also completely ignore your emails. These unprofessional companies do... See more

Rated 5 out of 5 stars

Bought a few different Injinji socks to use with my Luna sandals on Thursday evening and they arrived on Monday morning, so nice and quick delivery. Good range of toe socks available that actuall... See more

Company details

  1. Running Store

Information provided by various external sources

Free shipping, amazing prices, free gifts, incredible products. We're Feetus.co.uk, and we'd love to welcome you to our world.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

151 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5 star service...always!!

This is the second purchase I've made at Feetus.co.uk and this one has surpassed the first in terms of the products available, the customer service and the overall experience!

Both of my orders have been pre orders of Vibram Five Fingers and each time I have been kept up to date on whether they've arrived in the country (can only assume they're shipped from Vibram in Italy to a supplier/reseller in the UK and then to Feetus) and if I have any questions at all the staff are always willing to help!
The website is very easy to use and always has the latest Five Fingers and probably stocks more than any other company I've found in the UK!!
Delivery is VERY quick, next day before 1pm usually which is great for me because patience is not one of my strong points!

Keep up the good work Feetus!! :)

April 29, 2014
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Rated 5 out of 5 stars

Fantastic Service

Just want to say what a fantastic service the Guys at Feetus do, from pre-order to delivery, would recommend there services to anyone and look forward to using there services again

April 25, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Products - 5 Star Service

All products that I have bought from Feetus have been delivered on time, and they have been great!
I would also like to say that the service you get when you have an issue is above and beyond normal service. When I made my last purchase with them, I forgot to change my address (I had recently moved house). Although this was my mistake, when I got in touch, I had a personal phonecall and email explaining everything that he was doing to help me. This was only hindered by the fact that the courier refused to deliver it to the new address (the guys from Feetus had woken up early to contact them). But even when they could no longer help me in person, they found out how I could get hold of them myself (without waiting for it to be returned to Feetus).
Couldn't ask for more, I was blown away by their efforts.
Would recommend to anyone!!!

March 7, 2014
Unprompted review
Rated 5 out of 5 stars

Good value great service

Feetus give great online advice as well as being a barefoot specialist. You can buy all the top barefoot ranges as well as socks & clothing. Once you have ordered your products, in my case vibrams, they are delivered promptly, I think mine took two days from ordering. I also got a cool neck tube, which I use all the time, for free!
I love Feetus & look forward to making my next purchase with them, they always have great special offers for you to browse & often have promotions on current stock.
Buy with confidence, buy from Feetus!

March 4, 2014
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Rated 4 out of 5 stars

Friendly & helpful with free sweeties!

The first time I bought from Feetus, I was sent the wrong item, but once I explained the situation, the item was exchanged without any drama, and I was sent a lovely pair of Injinji socks by way of an apology. I bought from Feetus again and unfortunately, the item I wanted was not in stock, so I received a phone call with a full explanation and it transpired that I had ordered the wrong size, but the advice given was spot-on, and I received the best alternative which I was very happy with. All of this, and not to mention the free sweeties with every purchase!

February 27, 2014
Unprompted review
Rated 5 out of 5 stars

Feetus is good for feet.

Feetus had a great selection of products, including the one I was looking for at the best price. Navigating the shop, finding information about the product and ordering was all very easy. My item arrived quickly and when I had to swap it for the next size up, this was easily accompished and the staff were helpful and friendly.

February 25, 2014
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Rated 5 out of 5 stars

A fantastic experiance

I ordered a pair of Vibrams and ordered the size I thought I was andalso 2 pairs of socks to fit the shoes. Unfortunately I had ordered the wrong size shoe and was rung by one of the guys at Feetus who talked me through the correct measuring technique and advised me on the correct pair of shoes needed for my needs. Fantastic customer service and I will be a regular customer because of this

February 24, 2014
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Rated 5 out of 5 stars

a great range of products and superfast sevice.

I had been after a pair of Luna sandals for some time and when I stumbled across the Feetus website I decided to give them a try. I liked the fact that they had multiple delivery options and the general layout of the website was very user friendly. My order was dispatched within a matter of hours of being placed, and my order arrived in good time. I'm very happy with my sandals, I just need some warmer weather to give them a good try. I will certainly be using Feetus.com in the future.

February 24, 2014
Unprompted review
Rated 5 out of 5 stars

Top products, exceptional service

From advice on shoe size & suitability to the personal thank-you notes, Feetus goes the extra distance to make sure you get exactly what you want AND feel like a valued customer!

February 24, 2014
Unprompted review
Rated 5 out of 5 stars

Extremely informative and friendly service.

Couldn't be happier with the service I've received. The ease an efficiency of the ordering process would be enough for me to recommend them to anyone, however it's everything else that you get that puts them head and shoulders above other retailers. Staff are incredibly friendly and always found time to answer any questions as well as being extremely knowledgeable about their products. As well as this, touches such as a pack of Haribo sweets and a free snood with an order let you know that this is a company the genuinely value their customers.

February 24, 2014
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Rated 5 out of 5 stars

5 star service on every level

The great thing about Feetus is that they are VERY prompt at replying to enquiries. Delivery is prompt and prices are competitive and often have the edge. I will definitely look to Feetus first next time I'm in the market for their products.

February 24, 2014
Unprompted review
Rated 5 out of 5 stars

A great company, why would i go anywhere else.

Feetus are a great company and i think they have a real stake in the market. Quick to respond to queries and always keeping you up to date on products ordered.

Being a personal trainer myself its great to know i can get footwear from somebody reliale and i highly recommend them to all of my clients.

February 24, 2014
Unprompted review

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