Fernwood Fitness Reviews 

98
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

It’s everything you want in a gym. The staff are welcoming, helpful, and energetic, as soon as you walk in the door you are met with smiles. The gym is clean, spacious and filled with all the essentia... See more

Rated 5 out of 5 stars

Fernwood is a my gateway planet to find my hidden strength and dreams to balance body mind and soul. Place is i can achieve my inner peace and goals. Fernwood Women’s circle created by women l... See more

Rated 1 out of 5 stars

FERNWOOD TARNEIT Extremely disappointing and upsetting experience. I accidentally left an expensive jacket at this gym and contacted them about it. I was CONFIRMED IN WRITING that my... See more

Rated 5 out of 5 stars

Fernwood gym is perfect for women who don't feel comfortable going to the gym that have men working out at the gym. We feel more comfortable and safe! There's a warning sign for women, who need a w... See more

Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym

Written by the company

The award-winning health and fitness clubs loved by more than 90,000 women across Australia. 🏋️‍♀️


Contact info

3.7

Average

TrustScore 3.5 out of 5

98 reviews

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No recent history of asking for reviews

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3.7

All reviews

(98)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

I didn’t necessarily join because it’s…

I didn’t necessarily join because it’s a women’s only gym. I joined because I love group fitness classes including reformer Pilates and it was by far the cheapest and has such a wide variety of group fitness classes that it worked for me .

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Love Fernwood Capalaba so much!

Love Fernwood so much! Very welcoming team and members are all very lovely also. Thank you to the team at Capalaba for creating such an awesome environment for us all 💟

May 19, 2025
Unprompted review
Rated 4 out of 5 stars

Love Fernwood Tarneit!

Love being part of the Fernwood Tarneit club. The staff are all genuinely friendly and get to know you to help you on your fitness journey. The facilities are always clean and inviting, with great spaces for the classes. I have been to a lot of gyms but never a women's only gym like Fernwood. It has a really special vibe, a safe space for all women to be able to just get on with their fitness journey. Having the Technogym app for workouts as well as the body scan available whenever is also handy.
My only wish is that they get another sauna or upgrade the current one to accommodate more people as it books out too quickly. It is fantastic when you can get a time though.

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Would give this place 0 stars if I…

Would give this place 0 stars if I could. They claim to be an inclusive and supportive environment however denied a transgender woman access to their clubs. A transgender woman that identifies as and lives her life as a female. The concern over transgender women being a threat to biologically born women’s safety is an absolute farce and a scare tactic created by politicians and lawmakers to force the public to misdirect their anger and attention. Trans women are women and should be allowed in female spaces. As a biologically born female, I would never support a place that doesn’t support trans rights. Screw this gym.

May 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly Recommend Fernwood

I did the Cycle/RPM classes at Fernwood Ballarat as a casual class (non-member). (I visit family in Ballarat 4-5 times a year for about 10-days each visit). The classes were fabulous - very upbeat and easy to just 'run' with, with live instructor and virtual class options. The classes kept my cycling legs going while I was away from home. The staff were friendly, everything was no-fuss and straight-forward. Also, the other areas of the gym looked well-setup, clean and inviting. I highly recommend Fernwood, whether you are a local or just in town for a while!

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

GREEDY owner, POOR management

In a few words:
1. A very GREEDY owner
2. POOR management

I have been teaching my regular Friday's classes for a few months plus covering a few other instructors classes. Due to work and family commitments I haven't rushed to send my invoice for a few months.

A combined invoice was emailed to management and CCed to the owner in March with all my personal classes and also including classes I have covered.

Management comes back to me after a few days, not even asking to clarify, she demands me to take off a class that she believes I did not cover. With further evidence and written email confirmation from the instructor, I have proved them that I have covered all classes I have included in the invoice.

There was also some misunderstanding about couple of classes that meant to be 45 mins instead of 60 mins as I normally teach.

The attached invoice was emailed several times to both, management and the owner up to the end of March and up to this date they still OWE me $$$

The invoice clearly states my personal classes and the classes I have covered, total of $1060 (with me agreeing to amend the 2 60 mins classes into 45 mins classes).

As per my bank statement, our of $1060 they have only paid me $835.45... THE BALANCE IS POCKETED by the owner towards her oversease travels.

I'm not going to waste my precious time and energy to go in court for 224.55 that Sylvia Westra, the owner, owes me.

READING OTHER'S REVIEW, SHE IS OBVIOUSLY LOOSING MORE!!!

This review and the attached photos will be shared everywhere on social media and everywhere else I can write her a HONEST review (whilst she is paying for others 5 star review).

March 26, 2025
Unprompted review
Fernwood Fitness logo

Reply from Fernwood Fitness

Hi Felicia, we're sorry to hear about your experience and would really like the chance to understand more about what's happened. Please get in touch with us directly so we can look into this further with you - as this is work related, please contact our team via careers@fernwoodfitness.com.au

Rated 5 out of 5 stars

I have been going to gym most of my…

I have been going to gym most of my adult life and some may say I am hard to please. I love weights, classes, and reformer. My membership at Fernwood enables me to do all of these things and more! The variety has certainly accelerated what I have been able to achieve. The club looks great and the staff are so encouraging. Feeling great, thank you Fernwood!

March 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Fernwood is a fantastic place to hang…

Fernwood is a fantastic place to hang out, workout and not worry about guys hogging equipment. It smells pretty good most of the time too! The hair straighteners are great to be able to do a quick touch up after Pilates class before work. Love the members, the club and the fact that I can feel safe and be myself while training.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

I am a tradesperson and an active gym…

I am a tradesperson and an active gym enthusiast, I have been for years. This is the most impressive gym I have been to in decades, the team have put their heart and soul into creating a safe place for women to work out. Well done for such a huge effort.

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Fernwood Fitness Clayton- scam

Fernwood Fitness Clayton is the biggest scam, many hidden costs, worst cancellation policy and customer service. They will never respond to your emails or address your concern.
Had to cancel after one week of signing up, they're continuing to charge me for another 40 days after cancellation.
It's all about Money for them.
Stay away from them, look for another gym or train at home.

December 19, 2024
Unprompted review

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