Fetheray Antique & Vintage Jewellery Reviews 

211
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the vintage jewelry collection is exceptionally beautiful, completely unique, and always arrives exactly as described in the online listings. Many buyers express deep satisfaction with finding rare heirloom pieces that carry wonderful historical stories and personal meaning. People also deeply appreciate the careful packaging, which frequently features charming presentation touches like decorative boxes, ribbons, and thoughtful extra treats. Additionally, consumers praise the rapid shipping services that ensure items arrive securely, even when dispatched across international borders. Buyers consistently find the team extremely accommodating, friendly, and efficient when handling questions, purchases, or ring resizing requests.

What people talk about most

Quality

Consumers find quality to be positive, frequently expressing delight over the stunning collection and items... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting extremely rapid... See more

Service

Reviewers highlight positive aspects of service, praising the professional, friendly staff and the quick,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second piece of jewellery I’ve bought from Fetheray. This time I bought an antique gold chain which is the perfect length for my Edwardian locket. The chain is exactly as described and sho... See more

Company replied

Rated 5 out of 5 stars

I inherited my family heirloom ring last year which dates back to at least 1913, from that I've acquired an interest in antique jewelry. Found Fetheray from some Google searches and have been brow... See more

Company replied

Rated 5 out of 5 stars

Pip & Helen were wonderful to work with throughout the whole process. I had questions about a piece, which they answered thoroughly and provided additional images of the item. Once the transaction w... See more

Company replied

Rated 5 out of 5 stars

I found Fetheray online while on a trip to the UK. I liked what they offered and wished I could have visited their store in Brighton. The original ring that caught my eye was not the one we ended up w... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We specialise in unique original and ethical antique and vintage engagement rings; awesome vintage and antique jewellery through Georgian, Victorian, Edwardian and Art Deco to retro jewellery. We are based in a quirky little shop in the Lanes Jewellery Quarter, Brighton, England and like to offer a personal and relaxed service, having many regular customers. All of our jewels can also be purchased through our online shop where we send internationally every week.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Stunning Jewellery and fabulous service…

Stunning Jewellery and fabulous service - even during lockdown. Cannot recommend enough!

June 4, 2020
Unprompted review
Fetheray Antique & Vintage Jewellery logo

Reply from Fetheray Antique & Vintage Jewellery

Thank you Elizabeth for taking the time to leave us such a lovely review.
We really appreciate it and your custom.
With our very best regards
Pip & Helen

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Rated 5 out of 5 stars

Thoroughly recommended.

Simply an excellent experience all round.

May 7, 2020
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you for your kind review, Mark. We really appreciate it and your custom.
Our kindest regards
Pip & Helen

Rated 5 out of 5 stars

Excellent job

The ladies at Fetheray were immediately responsive and extremely helpful. My purchase was just as described (even better, really!) and arrived quickly. Thank you!

May 7, 2020
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Oh Elizabeth, thank you for your very kind review.
We really appreciate it.

Rated 5 out of 5 stars

Extraordinarily efficient and friendly…

Extraordinarily efficient and friendly service. Highly recommended. I ordered a ring, as a birthday present, after hours on a Thursday night. It was perfectly re-sized on the Friday and arrived safe and sound, and beautifully presented, on the Saturday morning. Superlative service! This was all during lock-down, so we can't wait to visit the shop when we're next able to go to Brighton. And, oh yes, she loves the ring - it looks even better than the pictures on the website.

April 25, 2020
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Oh, Michael, what a lovely kind review. Thank you so much for taking the time to leave us one, we really appreciate it.
So pleased the ring went down well!
with our kindest regards
Pip & Helen.

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Rated 5 out of 5 stars

very friendly and knowledgeable owners, beautiful goods for a fair price!

Helen and Pippa are very friendly and eager to help their customers! I ordered a pair of vintage earrings, I had some questions and asked them about it, not only they always respond promptly and I got my answers right away, but honestly I've never seen such friendly and helpful customer service at other stores before! and it's not just their store's service, but the product are great buys! I purchased my vintage earrings for a fair price! when I received the item I ordered I was impressed at how beautiful the craftmanship is, which is very good value for an inexpensive amount of money it costs! Fetheray is definitely an excellent store I would recommend anyone who wants to shop vintage items!

April 17, 2020
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Oh Bless you! Thank you so so much for your really lovely review.
We really appreciate you taking the time to leave one.
It was our pleasure to have been able to help you.
With our kindest regards

Pippa & Helen

Rated 5 out of 5 stars

Best purchase

Best purchase! Fetheray made my buying experience of finding an antique diamond ring so pleasurable. The owners are not only extremely knowledgeable of the history of their pieces, but are also very approachable and friendly, and offer free sizing too which is a tremendous bonus! I will definitely be coming back to Fetheray since their selection is stunning, and they're very trustworthy sellers.

February 22, 2018
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Maria, thank you so much for your sweet review.
It was an absolute pleasure to help you.
With our kindest regards
Pip & Helen

Rated 5 out of 5 stars

Beautiful locket

Beautiful locket, quickly delivered and exactly what we wanted. They even included a piece of silk to hang it on in a colour of our choice. Great company, will use again.

January 21, 2018
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you for taking the time to leave us a review, Rose. We really appreciate it and your custom.

With our kindest regards
Pip & Helen

Rated 5 out of 5 stars

Fetheray: Buying experience extraordinaire!

Buying experience extraordinaire! Fetheray you went above and beyond in every possible way—knowledge, service, quality, value, attention to detail, communication and delivery of a delightfully wrapped treasure. Fetheray has certainly earned our trust and future business!

December 27, 2017
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Vickie, you are so kind. Thank you so much for your lovely review.

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Rated 5 out of 5 stars

I bought a beautiful vintage 1940s …

I bought a beautiful vintage 1940s diamond cluster ring. They were great on communication, fast service, and I absolutely love it. At first I was nervous buying outside the US but I would buy from them again hands down! Thank you for my beautiful ring and working with me.

September 24, 2017
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you for choosing to buy with us, Rene. We understand buying overseas can be a bit nerve-wracking, we appreciate you trusting us.

Rated 5 out of 5 stars

Satisfied!

Serious, professional, available and ready to solve any problem. I bought a beautiful engagement ring that was shipped in two days. satisfied!

August 6, 2017
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you for your great review Vincenzo.

Rated 5 out of 5 stars

Very satisfied customer

I am delighted with my antique lockets and chains. It was a pleasure doing business with Helen @Fetheray. She went above and beyond what anyone would expect to help find what I was looking for. Most importantly she provided lots of reassurance that I was buying genuine antique items, including beautiful certificates detailing a description and valuation of each piece. Can't recommend Fetheray highly enough.

April 11, 2017
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much Joanna, we really appreciate you taking the time to leave us this lovely review.

Rated 5 out of 5 stars

Gorgeous bracelet, lovely people to deal with

Bought a bracelet from them recently. Absolutely lovely to deal with. Answered all my queries straight away and they couldn't have been more helpful. It arrived really quickly, in gorgeous packaging and it is even nicer than the pictures. So much lovely stuff on their website, I have a wish list a page long!!!

April 2, 2017
Unprompted review
Fetheray Antique & Vintage Jewellery logo

Reply from Fetheray Antique & Vintage Jewellery

Thank you for your really lovely review, Lucy.
We really appreciate your custom.

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