Positives. Competitive price, quick delivery. However product arrived with packaging falling off. Courier apologised and said I had the right to refuse if damaged. He said he had taken care not to hav... See more
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The site is really easy to use and everything is explained like they are talking to children so there is 0% chance of confusion. My things arrived the very next day in perfect condition and it turned... See more
FFX have been one my top suppliers of tools as always great price delivery was always prompt and flawless. Can with them doing clearpay that was a game changer as be able to speed the cost especiall... See more
FFX sending parcels with DPD,which makes the parcels to be delivered quickly and efficiently and NEXT DAY! order always arrives professionaly packed and always geniune I would definetey recommend a... See more
Company details
About FFX
Written by the company
We at FFX pride ourselves on providing a fantastic level of service at competitive prices. We love to receive feedback from our customers to help keep us ahead of our competitors and continue to be innovative in our approach. This helps ensure we are the first and last place to shop for high quality tools, fixings and building supplies, serving all sectors of the building trade and keen DIY enthusiasts.
FFX and FFX-Tools (a trading division of Folkestone Fixings Limited) are based in the South East of England and began trading in 2003.
Since incorporation in 2006, FFX has grown to become one of the UK’s largest independent suppliers of high quality tools, fixings and building supplies. Fulfilling over 750,000 orders in 2022.
We are very passionate about everything we do and our excellent and growing reputation speaks for itself. This has culminated in us winning Power Tool Supplier of the year in 2018 and 2019.
FFX and FFX-Tools (a trading division of Folkestone Fixings Limited) are based in the South East of England and began trading in 2003.
Since incorporation in 2006, FFX has grown to become one of the UK’s largest independent suppliers of high quality tools, fixings and building supplies. Fulfilling over 750,000 orders in 2022.
We are very passionate about everything we do and our excellent and growing reputation speaks for itself. This has culminated in us winning Power Tool Supplier of the year in 2018 and 2019.
Contact info
Dyna House, Lympne Industrial Estate, CT21 4LR, Lympne, United Kingdom
- 01303 852692
- info@ffx.co.uk
- www.ffx.co.uk
4.6
Excellent
109K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Makita dvc560z
Best price that I could find for the item I bought, kept updated regarding delivery and as usual first class service from dpd, highly satisfied
August 26, 2024
Have used FFX a few times now
Have used FFX a few times now, competitive prices, great products and fast deliveries, can't fault them.
September 15, 2024
Good prices
I have used this company a few times up to date & I have always been impressed with delivery times & especially the prices!
August 26, 2024
Avoid at all costs!
I can't believe the positive reviews are true... I've just had exactly the same thing as before happen to my most recent order!!
I ordered 10 days ago with next day delivery. I've heard absolutely nothing since and the money was taken from my account on the day I ordered.
I've tried to contact by phone... during office hours, only to be told by an auto response to ring back in office hours!!! I got the same thing from the online chat feature. I've had no response to my facebook message. I've had no response to my email to the complaints team (Paul, I think it's refered to as on the website).
The website now says they are taking no further orders.
I can only assume the company is going under. I'm going to have to contact my bank (paid on credit card) and launch a refund from them.
Don't use this company... not worth the hassle.
They did offer a £10.25 refund on my previous poor experience, but I never received it.
What can I say, other than 'you've been warned!!!' - The company is behaving like a scam site... I don't think it is... but... I don't know.
September 23, 2024
Unprompted review
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Excellent service from FFX
Excellent service from FFX
But ….. delivery service appalling
September 15, 2024
As always, Good Service.
As always, FFX deliver on time at a very competitive price point.
September 15, 2024
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excellent service yet again !!!!!!
September 15, 2024
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Good price & delivered fast
September 13, 2024
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Long reach
Very good product to reach those high branches, packaged was open but all seem ok with product
September 15, 2024
Pleased with the offer price
Pleased with price, pleased with delivery time scale, not overly impressed with the zero packaging of the item but I’m sure the answer would be “save the planet”
September 15, 2024
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