Hello Fidelity! I wanted life insurance on my child and I and I got exactly that! plus a fun conversation. All my questions were answered with detail and reasoning, everything went so smooth! I want t... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I may have been a little rushed with my purchase. Money is extremely tight right now. I like your policy better than any other I investigated. Hopefully within a short amount of time I will be able t... See more
Company replied
I have an amazing agent who is extremely informed and helpful in helping me choose which insurance policy would be best for me. He took the time help me understand the policy I was purchasing. I tha... See more
Company replied
Had a great experience cheap rates. Customer service was excellent. The man that talk to me explained everything to where I could understand everything very knowledgeable on his service. Can't say eno... See more
Company details
- #5 of 10 best companies in Term Life Insurance Provider Company
- #4 of 4 best companies in Funeral Insurance Company
- #70 of 108 best companies in Insurance Agency
- #23 of 33 best companies in Insurance Broker
- #27 of 63 best companies in Insurance Company
- #15 of 22 best companies in Life Insurance Agency
About Fidelity Life Association
Written by the company
Fidelity Life is one of the few companies in the industry that focuses on assisting everyday Americans experience the peace-of-mind that comes with life insurance ownership. In fact, we were founded in 1896 for that express purpose.
At Fidelity Life, we understand the daily competing economic pressures experienced by many American families. As a result, using patented technology and innovative products, we concentrate all of our energy on offering policies that are valuable and affordable. The approach allows our customers to start fulfilling their basic needs for financial protection in order to:
- Maintain a family’s standard of living
- Pay ongoing family debts
- Fund children’s educations
- Pay for final expenses
- Leave the family a financial legacy
🏆 Fidelity Life Insurance named Forbes America's Best Insurance Company 2025!
Written by the company
- Forbes 2025
- We are proud to share that Fidelity Life Insurance has achieved a significant milestone by being recognized as Forbes America's Best Insurance Company in 2025. This prestigious acknowledgment underscores our commitment to excellence, innovation, and unwavering dedication to our clients.
- Top Places To Work 2025
- Fidelity Life is proud to be recognized as a Top Place to Work 2025 for the fourth year in a row! 🎉 This achievement reflects our commitment to fostering a supportive, innovative, and rewarding workplace where our employees can thrive. We’re grateful to our incredible team for making Fidelity Life a great place to grow, collaborate, and succeed.
Contact info
1350 E. Touhy Ave Suite 205W, 60018, Des Plaines, United States
- 800.369.3990
- service@fidelitylife.com
- www.fidelitylife.com
4.6
Excellent
2K reviews
Replied to 33% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
this was my second policy with…
this was my second policy with fidelity...Jasmine, my agent is the main reason I like this company...she made is so simple and answered all my questions quickly
April 4, 2025
Reply from Fidelity Life Association
We appreciate your kind words and are thrilled to hear about your positive experience with Jasmine. It's wonderful to know that she made the process simple and answered your questions promptly. We strive to provide exceptional service and are delighted to hear that Jasmine exceeded your expectations.
I want this life insurance policy to…
I want this life insurance policy to stop immediately. A payment was taken out of my checking account and not happy with that. I want this terminated immediately. Thank you, Tammy Trofholz
April 7, 2025
You helped me to make the right decision
You helped me to make the right decision about the right kind of insurance policy. And do appreciate it.
April 5, 2025
Reply from Fidelity Life Association
We're so glad to hear that you found our services helpful in choosing the right insurance policy for your needs. We strive to provide our customers with the best possible experience and appreciate your kind words.
Preston was professional and extremely…
Preston was professional and extremely helpful. I wish I had knowledge of this company years ago.
April 6, 2025
Reply from Fidelity Life Association
We appreciate your kind words about Preston's professionalism and helpfulness. It's wonderful to hear that you had a positive experience. We strive to provide excellent customer service and are glad that Preston exceeded your expectations.
Great Experience
Great Experience. Nick Hartman was fantastic! He explained everything to me to assist me in making the best decision for my needs. I reviewed my list of questions, and he took his time with me. I was happy with the choices available to me and the price. The calls I had made to other companies were not comprehensive. I understood my payments and the plan.
April 10, 2025
Reply from Fidelity Life Association
We are so pleased to hear about your positive experience. We strive to provide our customers with the best possible service and it sounds like Nick went above and beyond to ensure you felt confident in your decision. We are so happy to hear that you found the process easy to understand and that you were satisfied with the choices available to you. We appreciate your feedback and will continue to work hard to provide exceptional customer experiences.
Great with explaining and walking…
Great with explaining and walking through the process, offering the best option for what I was looking for.
April 13, 2025
Reply from Fidelity Life Association
Thank you for your kind words! We are thrilled to hear that you found our explanation and guidance helpful. We strive to provide the best possible experience for our customers.
Doon't let your age stand in the way of life insurance
The original call was handled by a very friendly person and he was able to quickly answer my questions. The plan for my budget was available and the questions were easy to answer. I was approved the next day with no waiting period to start and at 77 I was quite surprised.
April 2, 2025
Reply from Fidelity Life Association
We're so glad to hear you had a positive experience! It's wonderful to know that our team was able to quickly and efficiently answer your questions and provide you with a plan that met your needs. We strive to make the process as smooth and easy as possible for our customers, and we're thrilled to hear that you were approved so quickly.
great service fast approval
February 24, 2025
Reply from Fidelity Life Association
We appreciate your kind words and are glad to hear that you had a positive experience with our service.
Helpful and very respectful
Everything what I was told was helpful apart from that my experience is great couldn't ask for better people for service
April 2, 2025
Reply from Fidelity Life Association
We're so glad to hear you had a positive experience with our team. We appreciate your kind words about our service. We strive to provide helpful and friendly service to all our customers.
Reply from Fidelity Life Association
We appreciate your kind words and are glad you had a positive experience. We're happy to hear that our associate was able to provide you with the assistance you needed.
Reply from Fidelity Life Association
We appreciate your kind words! We strive to provide excellent customer service and are glad you found our sales representative helpful.
Reply from Fidelity Life Association
We're so happy to hear you had a positive experience with our service. We strive to provide excellent customer service and are glad we met your expectations.
Reply from Fidelity Life Association
Thank you for your feedback!
My experience was Great
My experience was Great, no toil no confusion. Questions thoroughly answered. Options were given I did not know about. My Rep was patient and kind and helpful.
March 24, 2025
Reply from Fidelity Life Association
We're thrilled to hear about your positive experience! It sounds like you had a wonderful interaction with our representative, and we're glad they were able to provide you with the information and options you needed. We appreciate your kind words and will share your feedback with our team.
Mr Grove
Mr. Brian Grove was the most patient, knowledgeable, kind & considerate representative I have had in at least a DECADE. I am so grateful to him!
March 31, 2025
Unprompted review
Reply from Fidelity Life Association
We are thrilled to hear about your positive experience with Brian. It is wonderful to know that he was able to provide you with the assistance you needed. We appreciate you taking the time to share your feedback.
The lady Sabrina was very helpful
March 24, 2025
Reply from Fidelity Life Association
We're so glad to hear that you had a positive experience with Sabrina. We appreciate your kind words and will share your feedback with her.
Reply from Fidelity Life Association
We appreciate your kind words and are glad to hear you found the transaction quick and easy. We strive to provide a seamless experience for our customers.
You can trust you with their life decisions
The customer service, and the knowledge of the Agent.
March 29, 2025
Reply from Fidelity Life Association
We appreciate your feedback and are glad to hear you had a positive experience with our customer service. We strive to provide our customers with knowledgeable and helpful support.
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