FileRight.com Reviews 

98
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, making it simple to complete paperwork and handle legal documents. Many individuals strongly appreciate the clear guidance and incredibly helpful support provided by the professional team throughout the entire filing process. Some reviewers were not happy with the overall experience, noting that certain parts of the service felt confusing or that managing specific details like photos caused unnecessary stress. A few users also felt that the overall assistance provided was merely average rather than truly exceptional.

What people talk about most

User experience

Users describe satisfaction with the user experience, frequently highlighting that the website is easy to use... See more

Service

Customers consistently note positive experiences with service, highlighting great support, fast assistance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to file legal documents. File Right had all the sources to do everything on one website. Easy to follow instructions on what to do next and what to send forward. All came in a neatly folder very... See more

Company replied

Rated 5 out of 5 stars

I am so glad I chose to use FileRight.com for my US citizenship application. The lawyer who helped me was very clear and efficient about what I needed to do, and he helped me get the right papers to... See more

Company replied


Company details

  1. Legal Services
  2. also in
  3. Immigration Attorney
  4. Law Firm

Written by the company

We provide online “do-it-yourself” software and lawyer review services to help you properly complete the immigration application process.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(98)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

That fileright make it very easy to…

That fileright make it very easy to renew your green card. No hassle nor bussle verry quick

July 3, 2026
FileRight.com logo

Reply from FileRight.com

Thank you for your review! We're glad to hear FileRight made renewing your Green Card quick and hassle-free. We appreciate your support and thank you for choosing FileRight!

Rated 4 out of 5 stars

Follow the guidelines

The guidelines are very clear and easy to follow.

June 30, 2026
FileRight.com logo

Reply from FileRight.com

Thank you for your feedback! We're glad you found the guidelines clear and easy to follow. We appreciate your review and are always working to make the experience even better.

Rated 5 out of 5 stars

Good

I feel really well and conformed using this page.

June 30, 2026
FileRight.com logo

Reply from FileRight.com

Thank you for your kind review! We're so glad to hear you felt comfortable and confident using our platform. We appreciate your support and thank you for choosing FileRight!

Rated 5 out of 5 stars

Incredible

Incredible. All I gotta say. Easy !

June 27, 2026
FileRight.com logo

Reply from FileRight.com

Thank you for your review! We're so glad you found the process easy. We appreciate your support and thank you for choosing FileRight!

Rated 4 out of 5 stars
FileRight.com logo

Reply from FileRight.com

Thank you for taking the time to leave a review! We're happy to hear you found FileRight easy to navigate. Your feedback helps us continue improving the experience, and we appreciate your support.

Rated 5 out of 5 stars

Easy to file legal documents

Easy to file legal documents. File Right had all the sources to do everything on one website. Easy to follow instructions on what to do next and what to send forward. All came in a neatly folder very quickly. Worth every penny. I will recommend everyone who wants to hear about it. Thank you!!!

June 17, 2026
FileRight.com logo

Reply from FileRight.com

Thank you so much for your kind words! We're delighted to hear that you found FileRight easy to use and that the step-by-step guidance and organized materials helped make the process simpler. Our team works hard to create a straightforward experience, and it's wonderful to know that it made a difference for you.

We truly appreciate your recommendation and thank you for choosing FileRight. Wishing you all the best on your immigration journey!

Rated 5 out of 5 stars

I Am Very Satisfied

I am so glad I chose to use FileRight.com for my US citizenship application. The lawyer who helped me was very clear and efficient about what I needed to do, and he helped me get the right papers to attach to the filing. I think it is well worth it to get this sort of help, as it assists applicants in making the correct filing. Thank you so much. A+++

June 19, 2026
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Reply from FileRight.com

We are so happy to hear that - thank you for sharing your experience!

Rated 5 out of 5 stars

Easy

Easy and understandable

June 18, 2026
FileRight.com logo

Reply from FileRight.com

Thank you for your feedback! We're so glad you found the process easy and understandable.

Rated 1 out of 5 stars

Scam

Unfortunately, I became a victim of the scam. The service printed a form on which I typed all the info and mailed it to me. It calls the package. The package fee was $345. I still have to pay the $465 green card renewal application fee. What was the $345?! They intentionally charge a high price, to make people believe it is an application fee for the government, homeland security. $345 was printing out my form fee. SCAMMER. Posing as a government agent. Report to NV Consumer Affairs (government agent)

April 2, 2026
Unprompted review
FileRight.com logo

Reply from FileRight.com

We’re sorry to hear about your experience and appreciate you sharing your feedback. We take concerns like this seriously and would like the opportunity to better understand what went wrong.
Our company operates in compliance with applicable laws and strives to provide transparent and reliable service to all customers. If you’re open to it, please contact us directly at customersupport@fileright.com so we can review your case and address your concerns.

Rated 1 out of 5 stars

Scammer dont understand why the…

Scammer dont understand why the Australian government don't stop & fine these people's.

March 15, 2026
Unprompted review
FileRight.com logo

Reply from FileRight.com

We’re sorry to hear about your experience and appreciate you sharing your feedback. We take concerns like this seriously and would like the opportunity to better understand what went wrong.
Our company operates in compliance with applicable laws and strives to provide transparent and reliable service to all customers. If you’re open to it, please contact us directly at customersupport@fileright.au so we can review your case and address your concerns.

Rated 1 out of 5 stars

I dnt like the service bec they dnt…

I dnt like the service bec they dnt give refunds even if you did not use the form they send, they charge too high just for using their site and just for printing the form, its really unfair for us customers to not get a refund if we are not satisfied with their services

December 27, 2025
Unprompted review
FileRight.com logo

Reply from FileRight.com

Thank you for your feedback. We’re sorry to hear that you were not satisfied with your experience.
Our service includes step-by-step guided application support, built-in checks to help prevent errors or delays, access to customer support for questions and preparation and delivery of the requested form, and as outlined in our terms at the time of purchase, fees are associated with the processing and access provided, regardless of whether the form is ultimately used.
We would be happy to review your case further. Please contact us at customersuport@fileright.com so we can assist you directly.

Rated 1 out of 5 stars

They are scammers I accidentally went…

They are scammers I accidentally went to this website and filled out my form. It's been four months and neither my card has arrived. They have charged 195. I have now applied to the next place, through the website itself, and my PR has been renewed. Nor are these people refunding my money.

November 3, 2025
Unprompted review
FileRight.com logo

Reply from FileRight.com

My apologies for the delayed response. We’re very sorry to hear about your experience and appreciate you sharing your feedback. We take concerns like this seriously and would like the opportunity to better understand what went wrong.
Our company operates in compliance with applicable laws and strives to provide transparent and reliable service to all customers. If you’re open to it, please contact us directly at customersupport@fileright.com so we can review your case and address your concerns.

Rated 1 out of 5 stars

Not for australia/ no way to get hold of them.

Not only is there no confirmation of my application but when I tried to log in, I suddenly had to change my password!!!! Paid $195. For nothing! I have reported them to Scamwatch.

August 9, 2025
Unprompted review
FileRight.com logo

Reply from FileRight.com

My apologies for the delayed response. We take concerns like this seriously and would like the opportunity to better understand what went wrong.
Our company operates in compliance with applicable laws and strives to provide transparent and reliable service to all customers. If you’re open to it, please contact us directly at customersupport@fileright.au so we can review your case and address your concerns.

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