Ordered 4 filters, only 1 arrived, emailed sales, they were apologetic, and sent the remaining 3 straight away. Slight mistake, but quickly and easily fixed up. Had many orders here, pricing very g... See more
Company replied
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Ordered four filters on line and the company telephoned me the next day to advise that they only had three on hand and I agreed that they should send these. A credit for the one not supplied went th... See more
Company replied
I have used filtersplus nunerous times over the years. They always give good service, and sell good priced items. This particular occasion, the only reason I couldn't leave a 5star review was... See more
Company replied
I had a difficult time finding an older version filtre bowl at a reasonable price in North America... the one I ordered from FP took only 10 days to arrive at my doorstep in Canada from Australia!
Company replied
Company details
Information provided by various external sources
Filters Plus WA - Premium filters at discounted prices. Wix, Baldwin, HIFI, Wesfil, Donaldson, Puretec, Fleetguard
Contact info
U9, 511 Abernethy Road, 6105, Kewdale, Australia
- 0894511195
- sales@filtersplus.co
- www.filtersplus.co
4.8
Excellent
392 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The freight was slow and somehow my…
The freight was slow and somehow my home address was left off the shipping label causing the parcel to be sent to a PO Box. I only knew this when I looked up the tracking. Otherwise happy with the service, quality and price
May 7, 2023
Reply from Filters Plus
Hi Graeme, sorry your delivery was delayed
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Reply from Filters Plus
Glad we could help. Thanks Anthony
Reply from Filters Plus
Thanks Wayne
There was a slight issue with my order…
There was a slight issue with my order but it was quickly rectified and new parts supplied.
March 26, 2023
Reply from Filters Plus
Glad we could help.
As expected
Very helpful phone advice - prompt delivery - correct goods - and gummy bears - sweet.
March 25, 2023
Reply from Filters Plus
Glad you enjoyed the gift, Thanks
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Great service
Great service, easy pick up even by someone else on my behalf. Recommend these guys to everyone
March 19, 2023
Reply from Filters Plus
Thanks Peter, always happy to help.
WIX filter order…
Ordered four filters on line and the company telephoned me the next day to advise that they only had three on hand and I agreed that they should send these.
A credit for the one not supplied went through the next day and the three ordered arrived a few days later all the way from Western Australia to Tasmania.
The service level throughout this purchase this was very good.
March 8, 2023
Reply from Filters Plus
Always happy to help, thanks for the kind words.
Reply from Filters Plus
Thanks Chris
Reply from Filters Plus
Thanks Simon, always happy to help
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Good communication regarding supply
Good communication regarding supply. As a returning customer, I will be buying again.
February 22, 2023
Reply from Filters Plus
Happy to help Warren.
A1 plus service
A1 plus service, good quality products, speedy arrivals....many thanks
February 8, 2023
Reply from Filters Plus
Thanks Wolfgang
Good quality product great price and…
Good quality product great price and prompt service
January 19, 2023
Reply from Filters Plus
Glad we could assist.
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Great company
Got my order the other day fast delivery friendly service will buy from you again
January 12, 2023
Reply from Filters Plus
Thanks Peter, glad we can help.
I had ordered early January
I had ordered early January. I expected the team to still be on holidays. I was amazed to get an email saying, your order is being processed. It arrived right on time, packed very securely.
I would definitely deal with Filters Plus again.
And thanks for the M&Ms, love them.
January 11, 2023
Reply from Filters Plus
Thanks Heidi, glad it all went well for you.
Service like it was 20 years ago
One of the guys there helped me rectify my own ordering screw-up by finding the correct filter and arranging the return of the incorrect unit at no expense. All without being condescending! That's pretty rare service.
December 20, 2022
Reply from Filters Plus
Thanks Troy, as long as you got what you needed.
Reply from Filters Plus
Always happy to help, thanks James
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Good experience thank you
Good experience thank you
Kept in touch on arrival
And a need to replace filter due to stock
December 6, 2022
Reply from Filters Plus
Thanks Christopher, always happy to help.
The filter kit was pick ready for pick…
The filter kit was pick ready for pick up in a matter of hours.
November 29, 2022
Reply from Filters Plus
Glad we got it sorted in a timely manner for you.
Reply from Filters Plus
Thanks Derek, glad we could help.
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