Finance of America is a wonderful company. Our loan process was so streamlined and organized. We had dedicated loan officers who walked us through the process every step of the way. Details of our loa... See more
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Our goal? Helping you accomplish yours. Finance of America’s mission is to help people feel the joy and accomplishment that comes from living retirement to its fullest. As an industry-leading reverse mortgage lender, we bring a proven track record of never taking our customer’s trust for granted. With our recent acquisition of American Advisors Group (AAG), we brought the industry’s top retail and wholesale platforms under one roof, firmly establishing Finance of America as the undisputed industry leader. This consistent commitment to leadership and trustworthy excellence has earned us an “A+” rating from the Better Business Bureau® and the honor of being one of the top-rated reverse lenders on ConsumerAffairs.com**. *Finance of America is listed as Best Reverse Mortgage Lender by Bankrate in this article, published January 2024. **As of May 2024. Top Reverse Mortgage Lenders must have verified reviews on ConsumerAffairs, an overall satisfaction rating of at least 4 stars, and at least a 2:1 ratio of 5-star to 1-star reviews. Finance of America Reverse LLC pays a monthly fee to participate in the ConsumerAffairs Authorized Partner Program.
Contact info
8023 East 63rd Place, Suite 700, 74133, Tulsa, United States
- 1-866-948-0003
- reviews@financeofamerica.com
- www.financeofamerica.com
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Replied to 3% of negative reviews
Typically replies within 1 week
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this company did a great job kept with…
this company did a great job kept with there timeline of 4-6 weeks they communicated very well, there were deed issues and tax issues that they resolved. most excellent company to work with. i would recommend this company above all!
The professional attitude
The professional attitude, the care they put in every step of the process, the willingness to help, very resourceful, caring and kind words. They are a great team. Thank you so much Aline Simmons and the rest of a phenomenal team.
I felt I had control.
My experience with Finance of America was almost totally through my Loan Officer and she was wonderful. She was always available to listen and answer my questions. If not right away, she would get back to me rapidly. Feeling that I could trust her, helped me feel I could trust the company.
misinformation
misinformation, wrong information, unwarranted charges that I had to prove were wrong.
My insights to the process. . …
I didn’t care for the time frame and some of the nit picking and stalling to get it done
The entire team was wonderful to work…
The entire team was wonderful to work with. They communicated well, worked together seamlessly, and made the revers mortgage process smooth from start to finish.
Honesty patience and perseverance in…
Honesty patience and perseverance in helping us get this loan. There were many obstacles that had to be overcome and we couldn’t have done it without the amazing help from Todd Runkle and Terry. Thank you so much.
My F o A Agent truly wanted to improve my life in retirement
Anthony Reed was a great agent to start my experience with. He was well informed and answered all my question with confidence. He was professional but managed to elighten things by uniquely adding a few personal touches which made me feel he was truly interested in making this whole thing a positive experience. So many people told me I was doing the wrong thing. When I would confront Anthony with my doubts. He had the knowledge to rebuild my confidence. He kept me informed each step of the way. I did work much with his assistant Samantha but I am sure she contributed much putting everything together and making the final experience go off without a hitch. I received my funds in my account much faster that expected. Finally I feel I understand what is expected on my behalf and feel confident that I am prepared to meet my obligations and make this a great experience and have the money to live the rest of my life without money worries and maybe enjoy some visits with friends and family who live in other states.
Only company I would go though
Jeana was an absolute pleasure to talk to and she explained everything to me to where I could understand it.
Cory Anderson was fantastic to work…
Cory Anderson was fantastic to work with, explaining everything clearly and staying in touch throughout throughout process. Theresa Nguyen who processed the loan request was also excellent. The process was so seamless and efficient, and I never had to leave home. I researched institutions and several reputable sites listed Fin as nce of America as best for reverse mortgages, and I can see why.
Too long to Fund
We are very pleased working with Finance of America
Finance of America was thorough and delivered very a good interest rate as we re-financed our HECM. Vijay, our advisor, closely monitored the process, answered our questions and was in contact with us via text and email. We really appreciated Vijay's "hands-on" approach as he walked us through every part of the process. We are very pleased with the outcome of working with Vijay and Finance of America.
I was very pleased with service
I was very pleased with service, promptness and quick response to any questions.
The staff was so polite and so helpful
The staff was so polite and so helpful. Now that the process is over, I miss them.
Finally, Financially Independent!!
Paul made my experience amazing. This was a scary decision for me to make, and he answered every question I had and never made me feel small for asking. He kept me informed every step of the way even if it was to tell me they were still waiting on underwriting. Jennifer also was so reassuring and helpful with my financial information. Overall, it was one of the best things I could have done to help me be financially independent in my retirement years. I would highly recommend Finance of America to anyone who may be struggling financially to get them on their feet again.
YOUR PRESENTATION
YOUR PRESENTATION, YOUR WELL TRAINED STAFF, AND KIND, UNDERSTANDING AND SO PATIENT FOR MANY QUESTIONS ASKED !!???
It took me 9 months to think on doing a…
It took me 9 months to think on doing a reverse mortgage. I should never thought about it because the 4 months it took once I started turned into a nightmare lots of hick ups causing my mortgage to be filed into a foreclosure. Once again money out of my pocket asking begging people for money to get a attorney on board to stop the foreclosure while finance of America to get things right on their end. Then sending a noterer twice.
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