Finches Friend Reviews 

417
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality and smart design of the bird feeders, which successfully keep the bird food dry and protect it against squirrels and larger animals. Many consumers also state that placing an online order is completely straightforward and the overall shipping service is remarkably fast and efficient. Some reviewers were not happy with the third-party courier service, noting poor delivery times and incorrectly delivered parcels. Additionally, a few users mentioned that certain mechanical components can occasionally be tricky to assemble properly or difficult to unscrew when daily refilling.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting its robust build, thoughtful design, and how... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the durable and sturdy... See more

Delivery service

People report positive experiences with delivery service, highlighting rapid and efficient shipping times.... See more

Service

Consumers find service to be positive, highlighting prompt communication and professional handling from start... See more

User experience

Users describe positive interactions with user_experience, highlighting that products are well-designed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy company to deal with, very responsive in particular to delivery damage with instant replacement item plus extras - perfect customer support. Cleaner Feeder 2 with guard is designed to improve b... See more

Rated 5 out of 5 stars

I was trying to take the feeder apart for cleaning, when the two flanges that support the piece that the birds actually feed from snapped off. This means that the feeder is not usable, as there is not... See more

Rated 5 out of 5 stars

It is without a doubt the best bird feeder company out there. All the products are well thought out, the design is great. The main purpose, helping stop the spread of the disease that has killed so ma... See more

Rated 5 out of 5 stars

We purchased the cleaner feeder cage as we have had a problem with squirrels! since fitting it we have not had any problems, this product is extremely well designed and produced. All credit to finches... See more


Company details

  1. Garden Furniture Shop

Written by the company

Our unique, easy to clean bird feeders help you create a safe space for wild birds, and give you more time to enjoy watching them. Prevent the spread of illness and disease in your garden with Finches Friend Cleaner Feeders, which are made in Britain.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

417 reviews

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Replied to 25% of negative reviews

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4.6

All reviews

(417)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great feeder

What a great feeder. You can tell it's been born out of a passion for getting it right. No more dismantling your bird feeders for that pain, but really important job, of cleaning it, no more mouldy clumps of seeds stuck in the feeder after a period of rain. This feeder is really super easy to clean and the design also means no more wet and mouldy bird food either. It's very robust and looks like it will last a long time. Plus the customer service is second to non - I had a problem assembling mine - a stupid error on my behalf - and one of the owners of the company was soon in touch and arranged a video call with me to sort my problem out - a level of customer service I'm not used to these days - brilliant! The company owners obviously have a real passion for healthy birds at a time where many birds are contracting illnesses whilst coming to our garden feeders. The RSPB has stop selling some types of feeders because of the serious concern about diseases passed on at garden feeders. With this feeder you can safely continue to feed your garden birds knowing that its whole design is about the simplicity of minimising the risk to the birds with a simple to clean robust and durable garden feeder. I wish I'd bought one ages ago.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, robust bird feeders - 2 purchased

Excellent robust products.I bought the Cleaner Feeder 1 and the Peanut Feeder and both are a smash hit in North Kingston, Greater London. Feeding frenzies for fledglings have seen Great Tits and Blue Tits squabbling over access. Transformed the garden activity and means I may need to start a new job soon to support the feed spend!

May 15, 2025
Rated 5 out of 5 stars

I got the Big One

I got the Big One, 4 separate food holders. Pretty Wife calls it the 'Space Station'!

Had it about one month now, very impressed. Had our first rain in two months, rain all day. Just checked on the food, IT IS STILL DRY!! Blue Tit confident with it, Goldfinches getting used to it.

It is really well designed and manufactured perfectly.

Would definitely buy again, it is Brilliant!

Emlyn, Super Keen Birder ♥️

May 4, 2025
Rated 3 out of 5 stars

Replacement parts for feeders

I have 2 x CF4 and a peanut feeder. The products are good and easy to keep clean a definite plus for the birds. The downside is if you break anything on the feeders and request a spare part not for free they don’t even answer your email. It took weeks and weeks to get a replacement lid for a CF4 which was sent foc. Now it’s been 4 weeks since requesting another part. The three stars is for customer service.

May 20, 2025
Unprompted review
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Rated 4 out of 5 stars

Brilliant design but heavy

The bird-feeder was very well designed and constructed compared with others we have tried. Our problem is always making them grey squirrel and jackdaw proof. Enclosing the feeder in a cage never works - they just bash the feeder and pick the seeds/peanuts off the ground. BUT - this feeder is much heavier than others and it will need a very strong branch and steel cable to secure it. We always want our feeders to hang from surrounding trees, not metal poles.

April 4, 2025
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Rated 5 out of 5 stars

Very pleased!

Very easy to use website, prompt delivery and very impressed with the item I purchased. Delivered intact. Great design and hope not to waste as much bird food through it getting wet and mouldy. Pigeon and starling proof! Have yet to have any birds on it but this is most likely a matter of time before they find it! I shall definitely be buying from you again.

March 17, 2025
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Rated 2 out of 5 stars

No birds using the feeder

I've had the bird feeder up in the garden for a few weeks. The birds of all description don't seem to like it and are not feeding from it.
Such a shame cos it was so expensive. I'll keep it in the same position for longer but am not hopeful

March 22, 2025
Rated 5 out of 5 stars

Happy me, happy birds.

My finch friendly bird feeder arrived quickly and was well packaged with clear instructions. I wasted no time filling it up and hanging it in the garden. The birds were slow to come to it at first. I had to let the other feeders run out of seed so they only had the one option. That did the trick. It’s very easy to keep clean which is the main reason I purchased it. All in all I’m very happy with this feeder and it seems the birds are too!

March 5, 2025
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Rated 3 out of 5 stars

Not sure yet….

Our F.F., squirrel proof version, arrived about two months ago. Excellent and efficient service. The product itself is a thing of beauty and very well made, & is certainly MUCH heavier than I realised. Sadly all my finches have disappeared!…the birds come and look at the top part of the squirrel proof set up, occasionally, can see the seed but are deterred from hopping into the cage lower down where they could actually access the food. I have seen a pair of coal tits use it and one robin…but only occasionally. Plan B was to take off the lower part of the squirrel cage to see if any birds checked it out…they did (still no finches) but the squirrel was ‘on it’ immediately… therefore back to square one. I emailed FF twice to ask if this has been a problem for anyone else and if they had any advice but, to date, I have received no response.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent.

I had above and beyond service from the guys at finches friends.
Excellent product and excellent service.
Thank you guys. Jason.

February 27, 2025

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