Firma Stella Sports Memorabilia Reviews 1,282

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the excellent framing and authenticity of the memorabilia. Many consumers also commend the fast and secure delivery service, noting that items arrive well-packaged and in perfect condition. The customer service receives frequent acclaim for its exceptional support, communication, and helpfulness, with many people appreciating the personalized and efficient approach. However, some customers were not happy with issues related to late delivery or products not meeting expectations upon arrival. A few people also mentioned problems with dispatch delays, lack of tracking information, or receiving items that differed from their understanding of the product description.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the excellent quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight prompt delivery,... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products and framing.... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the exceptional and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got a signed mike tyson glove in dome casing and also a signed christiano Ronaldo bootvin dome casing. Absolutely fantastic made my two boys' Christmas they loved it. Highly recommend this site. Fanta... See more

Rated 5 out of 5 stars

I ordered a signed armband which unfortunately has got damaged in storage. Jo Williams went above and beyond to help me find a replacement. I was blown away by the quality of the framing compared to o... See more

Rated 5 out of 5 stars

Honestly if I could rate the service and the communication any higher I definitely would 10/10 generally isn't enough. Jo the customer adviser goes above and beyond and is a joy to deal with. Beyond h... See more

Rated 5 out of 5 stars

I had some issues with them last week late delivery not happy with the product . The owner of the company rang me personally on Monday morning and sorted it all out . Sending me out a replacement by e... See more


Company details

  1. Sports Memorabilia Store
  2. Collectibles Store
  3. Corporate Gift Supplier
  4. Gift Shop
  5. Rugby Store
  6. Soccer Store

Written by the company

The Champions Of Signed Sports Memorabilia - Selling The World's Most Exclusive Autographs Welcome to Firma Stella - We sell the freshest, most exciting exclusive pieces signed by the World's top stars!


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5 star sports memorabilia and customer service

Super happy with Firma Stella and purchasing my first ever sports memorabilia through them. Jo Wallace in customer service was excellent, explaining to me the authentication process, shipping insurance details and making the purchases super convenient. Definitely will go back for further purchases.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company! Always happy to help with any queries. I bought a signed rugby jersey and it came in perfect condition with regular updates on delivery. I couldn’t recommend this company enough!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

From minor problem to absolute perfection

I ordered a signed armband which unfortunately has got damaged in storage. Jo Williams went above and beyond to help me find a replacement. I was blown away by the quality of the framing compared to other companies I have used. The postage was quick and well packaged. Jo kept in contact with me throughout the process and even checked in with me a week later to make sure I was happy. I couldn't fault them and I will definitely be looking to use Firma Stella again in the future.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Top Class Customer Service

Top Class Customer Service!

I have used these guys for a few purchases and every time they are fantastic. I can be a nightmare customer, but Jo was absolutely fantastic in helping me out and sorting my queries. A credit to the company and to learn she hasn't been there long was even more impressive. The personal touch throughout goes a long way.

I will definitely be using again and would highly recommend anyone else to do so!

Thanks

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Rugby Memorabilia

Have used them for signed sports memorabilia a few times. Always well packaged, quick delivery. Good are as described. They have a great range on their site beyond just sports/

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great site and service

Orders processed and delivered without any issues on multiple occasions now. Even had an email a couple of weeks later asking if everything was ok. Great service, would happily use this site again.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect experience

Perfect experience, excellent service and gorgeous, authentic memorabilia!

I was looking for a gift for my friend and this website was great, as I was able to find almost every memorabilia I was looking for! The response was quick and responsible, the delivery was well packaged, and the after-sales service was satisfactory!

July 15, 2025
Unprompted review

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