Had a slightly damaged poster (huge) which I asked to be framed. Was given great advice on frame choice/mounting and a clear idea of the timescale for the work.Price was really reasonable. The finishe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fabulous service yet again. I took a mirror in this morning at 9 to be framed. Got it back by noon. Qyality and friendly service. Highly recommend to anyone.
Company replied
Having used First4Frames previously, I had no hesitation in taking the two items I needed to be framed to Bob. He was clear on timescales for each item and options to show off the items at thei... See more
Company replied
Bob at First4frames is first class. His knowledge, attention to detail, advice, workmanship and customer service is second to none. He has done two pictures for us now and both are amazing. Two quick... See more
Company replied
Company details
Written by the company
Discover the art of framing redefined with First4frames! As masters of the craft, we are dedicated to turning your cherished moments into timeless treasures. Our expertise encompasses crafting exquisite picture frames, precision photo printing, and offering an extensive range of framing and mounting options that cater to your unique preferences. At the heart of our offerings lies our online art gallery, a virtual haven where you can explore a diverse collection of artworks. Here, you have the power to select your desired piece and customize it with a variety of framing and mounting choices, all from the comfort of your own space. Our seamless online platform makes the entire process effortless and enjoyable. With a commitment to excellence, we work with renowned manufacturers to source the finest materials for our frames, ensuring that each frame is a testament to quality and craftsmanship. From classic designs to modern aesthetics, our hand-finished frames exude sophistication, showcasing your art and memories in the best possible light. Experience the convenience of ordering your artwork online, complete with your chosen framing and mounting preferences. Let us bring your vision to life and deliver it directly to your doorstep, ready to adorn your space with elegance. First4frames is your partner in turning moments into masterpieces, making every frame a story and every memory a work of art.
Contact info
47a Grahams Road, FK1 1LA, Falkirk, United Kingdom
- 01324 466333
- info@first4frames.com
- www.first4frames.co.uk
Excellent service…
I visited First4Frames with what was apparently, an unusual request. I'd ordered a couple of prints that turned out to be bigger than I expected and actually for the setting it would have been better if they were square rather than rectangular. Bob understood what I wanted and gave great advice. The prints were cut to size perfectly and look beautiful in the frames we chose. The order was ready for collection very quickly even though it's nearly Christmas and I couldn't be more delighted.
December 14, 2023
Unprompted review
Reply from First4Frames
Thank you so much for sharing your experience with First4Frames! We're thrilled to hear that Bob not only understood your unique request but also provided great advice to ensure your prints turned out just the way you envisioned.
It's fantastic to know that the prints were cut to the perfect size and look beautiful in the frames you selected. We understand the holiday season can be a busy time, and we're delighted that your order was ready for collection promptly.
We truly appreciate your kind words and are overjoyed to have been a part of creating something special for you. If you ever have more framing needs or any specific requests, please don't hesitate to reach out. Wishing you a wonderful holiday season and looking forward to serving you again in the future.
Best regards,
The First4Frames Team
Advertisement
Efficient Service and Great quality
December 14, 2023
Unprompted review
Reply from First4Frames
Thank you for your positive feedback! We're delighted to hear you found our service efficient and our quality great. If you ever need assistance again, we're here for you.
Best regards,
Bob
Fantastic service from Bob at…
Fantastic service from Bob at First4frames at a great price, would thoroughly recommend
November 21, 2023
Unprompted review
Reply from First4Frames
Thank you for the fantastic review! We're thrilled to hear that First4frames provided excellent service at a great price. Your recommendation means a lot to us.
Best regards,
Bob
Great communication and advice
October 5, 2023
Unprompted review
Reply from First4Frames
Pleasure to help you. Many thanks. Bob
Excellent Service
Excellent service from start to finish, we were renewing frames on some old photographs and were so pleased with the end result. The gentleman who helped us choose the frames was extremely knowledgeable and took time to show us many variation that we could pick from.
Would definitely recommend this company.
Thanks again great job.
October 5, 2023
Unprompted review
Reply from First4Frames
Thank you so much for taking the time to leave such a great review! We're delighted to hear that you had an excellent experience with our service from start to finish. It's wonderful to know that you were pleased with the end result of renewing the frames on your old photographs.
We take pride in our knowledgeable and helpful staff here at First4frames, and we're glad to hear that the we assisted you in choosing frames provided a great service, offering you a wide range of options to choose from. Your recommendation means a lot to us, and we truly appreciate your kind words.
Thank you for choosing First4frames, and we look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Thanks again for the opportunity to work with you!
Advertisement
Excellent service, delighted.
Thanks Bob, super job, thrilled with the end result.
wouldn't hesitate to recommend.
September 22, 2023
Unprompted review
Reply from First4Frames
You're welcome! We're thrilled to hear that you're so happy with the end result. Thank you for your recommendation, and if you ever need our services again, don't hesitate to reach out. Enjoy your framed print!
Top quality products, excellent service
I wanted to purchase a Nikki Monahan framed print and on her website you click a link that takes you to first4frames. Lots of frames to choose from. I ordered my framed print and received an email from Bob the next day to arrange delivery. My item was hand delivered by Bob two days later. Excellent service and the product is stunning, quality workmanship. Thanks first4frames!
September 24, 2023
Unprompted review
Reply from First4Frames
Thank you so much for taking the time to share your wonderful experience with First4Frames and Nikki Monaghan's framed print! We're delighted to hear that you had such a positive experience from start to finish.
It's great to know that you found our website user-friendly with a wide selection of frames to choose from. Bob's prompt email and hand delivery service demonstrates our commitment to excellent customer service.
We're especially pleased to hear that you're thrilled with the quality of the framed print. Nikki Monaghan's work is indeed stunning, and it's clear that First4Frames takes great care in their craftsmanship.
Your feedback is greatly appreciated, and we hope you continue to enjoy your beautiful framed print for years to come. If you have any more art-related needs in the future, don't hesitate to reach out to First4Frames. Thanks again for sharing your positive experience!
Excellent service and quality prints…
Excellent service and quality prints with frames.We ordered 4 prints with bespoke frames to suit and a frame to go with a print we supplied and the service from first4frames was exceptional. Ordered and ready within 4 days.
September 4, 2023
Unprompted review
Reply from First4Frames
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had an excellent experience with first4frames. Providing high-quality prints and bespoke frames is our top priority, and it's great to know that you were satisfied with the results.
We take pride in our efficient and attentive customer service, and we're delighted that you found it exceptional. Our team works diligently to ensure that your orders are processed quickly without compromising on quality.
If you ever need more prints or frames in the future or have any other framing needs, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Purchased a picture that came with a…
Purchased a picture that came with a frame but no glass. To protect it took it to first 4 frames who couldn't have been more helpful. They explained the different options to me and what they recommended. I left the painting in safe hands and was able to collect it only a few days later.
Quick, efficient and professional service.
5*
August 29, 2023
Unprompted review
Reply from First4Frames
Thank you for choosing First 4 Frames! We're delighted to hear that you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words and 5-star review. If you ever need assistance with framing in the future, don't hesitate to reach out. We're here to help!
Advertisement
Great service, beautiful workmanship
I spotted a large, limited edition print by Nikki Monaghan in a shop in Edinburgh. Later, ordering from her website, there was a link to have the print framed by First4Frames. I chose the mount and the frame and ordered, stating that I needed it within 10 days for my daughters birthday.
Within minutes I received an email from Bob, confirming my order but suggesting a different mount, which would look better with this particular picture. I happily agreed and was delighted when the picture arrived around 5 days after ordering: beautifully framed and ready to be placed on the wall. My daughter loves it! Thank you, Bob.
August 29, 2023
Unprompted review
Reply from First4Frames
Thank you so much for sharing your fantastic experience with us! We're absolutely thrilled to hear that you not only found a stunning limited edition print by Nikki Monaghan but also had a seamless experience ordering it through our gallery website and framing it with First4Frames.
We're delighted to hear that our keen eye for aesthetics and thoughtful recommendations led to an even better framing choice for your picture. We believe that every piece of art deserves the perfect frame to enhance its beauty, and it's clear that our expertise made a real difference in your case.
We understand how special the occasion was for your daughter, and we're overjoyed to hear that she loves her birthday gift. There's nothing more satisfying than knowing that our work has brought joy and satisfaction to our customers.
If you ever need assistance with framing or have any more art-related needs in the future, please don't hesitate to reach out. Your happiness is our top priority, and we look forward to serving you again.
Warm regards,
Bob
Quality framed print...
I ordered a Rachel Cohen print which has been beautifully framed. Quality workmanship at a reasonable price. Excellent communication and convenient delivery time. Would definitely recommend.
August 25, 2023
Unprompted review
Reply from First4Frames
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are delighted with your Rachel Cohen print and the framing.
Our team takes great pride in delivering quality workmanship at reasonable prices, and it's fantastic to hear that this was reflected in your purchase. We always strive to provide excellent communication and ensure convenient delivery times for our valued customers, so it's gratifying to know that we met your expectations in this regard.
Your recommendation means a lot to us, and it serves as a testament to the hard work and dedication of our team. We truly appreciate your support and trust in our products and services.
If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again.
Bob
Framed shirts and prints
I’ve had 2 rugby shirts and 2 prints framed by Bob. Always a fantastic service and fair price. He’s taken the time to check out my previous frames and mounts to ensure they are the same. Delighted with the end product, thanks very much Bob.
August 18, 2023
Unprompted review
Reply from First4Frames
Dear Duncan
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you've had such a positive experience with our services.
It's fantastic to know that you've trusted us not once, but four times to frame your rugby shirts and prints. Bob truly values your loyalty, and he always goes the extra mile to ensure that your frames and mounts match your previous ones. Your satisfaction is our top priority, and we're delighted to hear that you're happy with the end products.
If you ever have more framing needs or any other inquiries, please don't hesitate to reach out. We're here to provide you with the same exceptional service you've come to expect from us.
Thanks again for your support and kind words. We look forward to serving you in the future!
Best regards,
Bob
First4frames
Quality prints and service
Quality prints and service. Customer service excellent. Highly recommend. Would use again
July 7, 2023
Unprompted review
Reply from First4Frames
Thank you for your wonderful review! We're thrilled to know you enjoyed our quality prints and excellent customer service. Your recommendation means a lot. We can't wait to serve you again in the future. If you need anything, feel free to reach out.
First4frames
Advertisement
Very happy with the service
Very happy with the service, professionalism and communication i received, having 21 images framed for entry into photography club competitions. Very good quality too.
August 11, 2023
Unprompted review
Reply from First4Frames
We are absolutely thrilled to hear about your positive experience with our services! Thank you for taking the time to share your feedback. It's wonderful to know that our dedication to service, professionalism, and communication left you satisfied.
It's a pleasure to have been a part of framing your impressive collection of 21 images for your photography club competitions. We understand the importance of quality when it comes to showcasing your work, and we're delighted that you found the frames to be of very good quality. Your trust in us and your kind words truly motivate us to continue delivering excellence.
We're here to support your creative endeavors, and we look forward to serving you again in the future. If you have any more projects or ideas, don't hesitate to reach out. Thank you for choosing First4frames, and we wish you all the best in your photography club competitions!
I got 5 pictures framed by Robert
I got 5 pictures framed by Robert. Excellent job. Really good price. Will definitely be using his service again.
Thanks
Chris
August 9, 2023
Unprompted review
Reply from First4Frames
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you're happy with the framing services provided by Robert. It's fantastic that the job was done excellently and that you found our pricing to be really good.
We're honored to have earned your trust and appreciation. It's great to know that you're already considering using our services again – we can't wait to assist you with any future projects you have in mind.
Your satisfaction is our top priority, and your feedback reaffirms that we're on the right track. Thank you for choosing us to bring your pictures to life through framing. We look forward to serving you again, Chris. If you have any more pictures or ideas to frame, don't hesitate to reach out. Until then, take care!
I got a canvas as well as 3 large…
I got a canvas as well as 3 large glossy prints and they are amazing quality I will definitely be using first4frames for all my family memories!!!
July 31, 2023
Unprompted review
Reply from First4Frames
Thank you for your amazing review! We're thrilled you love the quality of your canvas and glossy prints. We look forward to framing more of your family memories in the future. Your support means a lot to us! - First4Frames Team
Special frame for a birthday gift
Fantastic service and beautiful end result framing a print for a special birthday present! Highly recommend if you are looking for a quality framing service.
July 14, 2023
Unprompted review
Reply from First4Frames
Thank you for the fantastic review! We're delighted to have framed the special birthday present for you. Your recommendation means a lot to us. If you have any more framing needs in the future, we're here to help. Have a wonderful day! - Bob
Advertisement
Framing
I’ve had several frames made by Bob for a wide range of paintings and canvases. Excellent job, amazing quality. Highly recommend.
July 17, 2023
Unprompted review
Reply from First4Frames
Thank you for your kind words and recommendation! We're thrilled you love our framing quality. It's a pleasure to serve you and your artwork. If you ever need our services again, we're here for you. Have a great day! - Bob
Have used for last 5 years
Have used for last 5 years - service always helpful and friendly- appreciated guidance and advice on choosing frames . Good value for money and high standard of framing ! Thanks - always recommend to others . Jane 😊
July 4, 2023
Unprompted review
Reply from First4Frames
Thank you for your loyal support over the past 5 years, Jane! We're delighted to hear that you've consistently experienced helpful and friendly service from us. We take pride in offering valuable guidance and advice to our customers when choosing frames. It's fantastic to know that you find our services to be good value for money and that we maintain a high standard of framing. We appreciate your recommendation and look forward to continuing to serve you and others in the future. 😊
I recommend First4Frames
I recommend First4Frames. Their services are exceptional, with prompt response and fast delivery. Bob's customer service is first class and I am happy doing business any day.
July 7, 2023
Unprompted review
Reply from First4Frames
Thank you for your heartfelt review! We value every client, regardless of their size, and we're thrilled to hear that you feel cared for and respected when working with us. It's our goal to make each order, no matter how small or large, a beautiful and satisfying experience. We appreciate your recommendation and are grateful for your support. Please don't hesitate to reach out to us anytime you need our services.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.