First4Frames Reviews 164

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a slightly damaged poster (huge) which I asked to be framed. Was given great advice on frame choice/mounting and a clear idea of the timescale for the work.Price was really reasonable. The finishe... See more

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Rated 5 out of 5 stars

Fabulous service yet again. I took a mirror in this morning at 9 to be framed. Got it back by noon. Qyality and friendly service. Highly recommend to anyone.

Company replied

Rated 5 out of 5 stars

Having used First4Frames previously, I had no hesitation in taking the two items I needed to be framed to Bob. He was clear on timescales for each item and options to show off the items at thei... See more

Company replied

Rated 5 out of 5 stars

Bob at First4frames is first class. His knowledge, attention to detail, advice, workmanship and customer service is second to none. He has done two pictures for us now and both are amazing. Two quick... See more

Company replied

Company details

  1. Picture Frame Shop
  2. Art Gallery
  3. Promotional Products Supplier
  4. Scrapbooking Store

Written by the company

Discover the art of framing redefined with First4frames! As masters of the craft, we are dedicated to turning your cherished moments into timeless treasures. Our expertise encompasses crafting exquisite picture frames, precision photo printing, and offering an extensive range of framing and mounting options that cater to your unique preferences. At the heart of our offerings lies our online art gallery, a virtual haven where you can explore a diverse collection of artworks. Here, you have the power to select your desired piece and customize it with a variety of framing and mounting choices, all from the comfort of your own space. Our seamless online platform makes the entire process effortless and enjoyable. With a commitment to excellence, we work with renowned manufacturers to source the finest materials for our frames, ensuring that each frame is a testament to quality and craftsmanship. From classic designs to modern aesthetics, our hand-finished frames exude sophistication, showcasing your art and memories in the best possible light. Experience the convenience of ordering your artwork online, complete with your chosen framing and mounting preferences. Let us bring your vision to life and deliver it directly to your doorstep, ready to adorn your space with elegance. First4frames is your partner in turning moments into masterpieces, making every frame a story and every memory a work of art.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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Rated 5 out of 5 stars

Quick service, excellent communication

I contacted Bob at First4frames by email to enquire about some prints for a birthday gift that I needed quickly. I had had no success sourcing the sizes from other businesses, with collection in a few days, and couldn't really wait for delivery. Bob emailed me back promptly, answered my query, and was able to turn around my request in a few hours. Brilliant service, and the prints are lovely quality. Would definitely use their services again.

May 16, 2023
Unprompted review
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Reply from First4Frames

Thank you for sharing your experience! We're thrilled to hear that Bob at First4Frames provided you with prompt and efficient service. We understand the importance of time-sensitive gifts, and we're glad we could meet your deadline. It's great to know that you're happy with the quality of the prints as well. We appreciate your recommendation, and we'll be more than happy to assist you again in the future.

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Rated 5 out of 5 stars

I had 2 items to be framed

I had 2 items to be framed, both had a sentimental value, so I was looking for someone that would do a great job, thankfully First4Frames did exactly that, from start to finish it was a fantastic service, helping me pick the right frames and mounts to delivery of the items, I was really pleased with the end product as the quality was exceptional.

May 3, 2023
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Reply from First4Frames

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with First4Frames. It's our pleasure to provide excellent service and deliver exceptional quality. We appreciate your trust in us to frame your sentimental items, and we're glad we could meet your expectations. If you ever need our services again, please don't hesitate to reach out.

Rated 5 out of 5 stars

Quality frames with great & quick service

Great service, quality frames and always quick turnaround. Bob always has advice & guidance on what will work best for my original paintings. He takes time to understand what I need and delivers a quality product. Highly recommend First4Frames.

May 1, 2023
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Reply from First4Frames

Thank you for taking the time to leave such a positive review of First4Frames on Trustpilot! We are thrilled to hear that you had a great experience with our services, and that you found our frames to be of high quality. It is also wonderful to know that Bob was able to provide you with expert advice and guidance on the best frames for your original paintings.

At First4Frames, we take pride in providing excellent customer service and delivering top-notch products to our clients. Your satisfaction is our top priority, and we are delighted to have met your expectations. Thank you for recommending us to others, and we look forward to continuing to serve you in the future. Bob

Rated 5 out of 5 stars

Customised Frame - Excellent Quality

I requested a customised frame to house my medals and the work which was carried out was outstanding. Brilliant work.! I love it

April 28, 2023
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Reply from First4Frames

Thank you for taking the time to leave such a wonderful review of our custom framing services at First4Frames! We are thrilled to hear that you are happy with the customised frame that we created for your medals and other items. It is always a pleasure for us to hear such positive feedback from our customers.

At First4Frames, we take great pride in our ability to create unique, high-quality frames that perfectly suit our customers' needs. We are glad to hear that you are satisfied with the work we carried out and that the final product exceeded your expectations.

Thank you for entrusting us with your custom framing needs. We appreciate your business and look forward to working with you again in the future.

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Quality products and fantastic customer service.
I supply frames to photography clients so have purchased many from first4frames, including for my own home, never had a problem and many happy clients

April 25, 2023
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Reply from First4Frames

Thank you for taking the time to leave such a positive review of First4Frames on our products and customer service. We are delighted to hear that you have had such a great experience with our frames, and that you have been able to provide them to your photography clients with confidence.

At First4Frames, we take pride in providing our customers with high-quality frames that are designed to meet their specific needs. We are thrilled to hear that you and your clients have been happy with our products and that you have never had any issues.

Thank you for your continued business and for recommending us to others. We look forward to serving you and your photography clients in the future.

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Rated 5 out of 5 stars

Framed print from First4frames gallery

The framed print i ordered from the First4frames gallery website arrived & im very pleased with it. The site was easy to use with lots of artwork to choose from along with lots of frames to choose from aswell. Really top quality framing. I asked for some advise before ordering. Really pleased with my purchase & going to order another one soon.

April 21, 2023
Unprompted review
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Reply from First4Frames

Thank you for taking the time to write a review and sharing your positive experience with the First4frames gallery website. We are thrilled to hear that you are pleased with your framed print and found our site easy to use with a great selection of artwork and frames.

We always strive to provide top-quality framing and are delighted that we were able to provide you with helpful advice before placing your order. It's wonderful to hear that you are happy with your purchase and are already considering ordering another one soon.

Thank you again for your kind words and your business. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Great experience very professional and easy to use service

I recently ordered a framed print from First4frames gallery, and I have to say, the entire process was fantastic. From start to finish, the process was easy and faultless.

Firstly I found the website was incredibly easy to browse, I was able to find exactly what I was looking for within a matter of minutes, and the checkout process was so easy.

Once I had placed my order, the communication from First4frames was excellent. I received regular updates on how my order was coming along which kept me informed and reassured that everything was on track.

When the framed print finally arrived, I was blown away. The quality of the product was outstanding, and the attention to detail was second to none. The frame was beautifully crafted, and the print itself was crisp, vibrant, and exactly as I had hoped.

Overall, I couldn't be happier with my experience ordering from First4frames gallery. The combination of an easy to use website, excellent communication, and an exceptional product made for a truly 5-star experience. I would highly recommend this company to anyone looking for high-quality, beautifully crafted framed prints. I will definitely be buying again and probably use for a special gift in future.

April 8, 2023
Unprompted review
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Reply from First4Frames

Thank you so much for taking the time to leave such a wonderful review about your recent experience with First4frames gallery. We are delighted to hear that the entire process was fantastic, from browsing our website to receiving your framed print.

We pride ourselves on making our website user-friendly, and we are thrilled to hear that you found it incredibly easy to browse and locate exactly what you were looking for. We're also pleased to hear that the checkout process was hassle-free.

We're glad that our communication throughout the process was excellent, and we kept you informed about your order's progress. We understand how important it is to keep our customers informed, so we're delighted to hear that you felt reassured throughout the process.

We're thrilled to hear that you were blown away by the quality of the product, and that the attention to detail was second to none. Our team is dedicated to crafting beautiful frames and prints, and it's fantastic to hear that we exceeded your expectations.

Thank you for highly recommending us to anyone looking for high-quality, beautifully crafted framed prints. We appreciate your business and look forward to serving you again in the future for your special gifts.

Rated 5 out of 5 stars

First time using this company

First time using this company, certainly won't be the last. Great service and prices. Got good advice on frame and boarder for print we chose. Bob went above and beyond to get our fantastic picture delivered. Thanks

April 22, 2023
Unprompted review
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Reply from First4Frames

Thank you for your kind words and for taking the time to leave a review about your experience with us on Trustpilot. We are thrilled to hear that you had a positive experience and that we provided you with great service and advice.

We are committed to offering our customers the highest quality products and services, and we're so glad to know that we could assist you with selecting the right frame and border for your print. We're especially pleased to hear that we went above and beyond to get your fantastic picture delivered.

We appreciate your trust in us, and we're happy to hear that you will be returning to use our services in the future. If there is anything else we can do to make your next experience with us even better, please don't hesitate to reach out.

Thank you again for choosing First4Frames, and we look forward to serving you again soon.
Bob

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. As a photographer I require the best possible prints for my clients, Robert never fails to deliver even with difficult time frames. I would highly recommend first for frames.

March 15, 2023
Unprompted review
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Reply from First4Frames

Thank you for taking the time to leave us such a positive review on Trustpilot! We are thrilled to hear that you had a fantastic experience with our customer service, and that we were able to deliver high-quality prints for your clients even under tight deadlines.

We take pride in providing our customers with the best possible products and services, and we are delighted to hear that you would highly recommend First for Frames. We appreciate your trust in us and look forward to working with you again in the future.

If you have any further feedback or suggestions, please do not hesitate to reach out to us. Thank you again for your kind words and recommendation.
Bob

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Rated 5 out of 5 stars

First time customer

First time customer, but would use Bob again. Bob framed a couple of signed football jerseys for me which also included some of the pictures. Delighted with the finish of them was able to match them perfectly with others I had which I had made years ago elsewhere and when not living in Scotland

April 7, 2023
Unprompted review
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Reply from First4Frames

Thank you for taking the time to leave a review of your experience with First4frames framing services on Trustpilot. We are thrilled to hear that you were delighted with the finished product of your signed football jerseys and pictures. It is great to know that we were able to match them perfectly with the ones you had made years ago.

We take pride in providing high-quality framing services to our customers, and we are glad to hear that First4frames work met your expectations. We appreciate your business and look forward to serving you again in the future.

Thank you for choosing First4frames.
Bob

Rated 5 out of 5 stars

Bob provides a 1st class customer…

Bob provides a 1st class customer service.
reasonable prices and completes .
professional, friendly and offers advice and suggestions to get the best results.
great communication.
Would highly recommend to others.

April 13, 2023
Unprompted review
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Reply from First4Frames

Thank you for taking the time to share your positive experience with First4frames on Trustpilot. We are thrilled to hear that you found our customer service to be first-class and that First4frames was able to provide you with professional and friendly advice to achieve the best possible results for your framing needs.

At First4frames, we strive to provide our customers with high-quality framing services at reasonable prices, and we are glad to hear that you found our pricing to be reasonable. We also appreciate your comments regarding our communication and are pleased to know that you found it to be great.

Thank you for your kind recommendation of First4frames framing services to others. It means a lot to us to have your trust and support.

We look forward to serving you again in the future.
Bob

Rated 5 out of 5 stars

What a great job has been made of some…

What a great job has been made of some landscape photos taken!!
Robert has transformed them with the most beautiful frames, now they're pride of place.
Very happy customer, will definitely be back

March 16, 2023
Unprompted review
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Reply from First4Frames

Thank you for sharing your wonderful experience with us on Trustpilot! We are delighted to hear that you are happy with the work that Robert did on your landscape photos. It's great to know that the printing & frames have transformed them and made them the pride of your place.

We are thrilled to have exceeded your expectations and we appreciate your kind words. Your satisfaction is our top priority, and we are glad to have delivered on that.

We would be delighted to have you back as a customer and look forward to serving you again. Please don't hesitate to contact us if you have any further needs.

Thank you again for choosing our company, and for taking the time to leave us such a glowing review.

Best regards,

Bob

Rated 5 out of 5 stars

. Excellent framer. This is one of the best picture framers…

This is one of the best picture framers on the go. The frames are excellent quality and a reasonable price. The job is also done really quickly. The company now offered framed prints and have a fabulous website showing the art work...well worth a look!

March 31, 2023
Unprompted review
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Reply from First4Frames

Thank you for your wonderful review on Trustpilot! We are thrilled to hear that you are happy with the quality of our frames and the reasonable pricing. It's great to know that we were able to provide you with a fast and efficient service as well.

We are also delighted to hear that you enjoyed exploring our website and the artwork we have on offer. Our team works hard to curate a collection of beautiful prints that our customers will love.

Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future and hope to continue exceeding your expectations.

Thank you for choosing our company and for taking the time to share your positive experience with us.

Best regards,

Bob

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Rated 5 out of 5 stars

Great service

Great service. I have used this company quite a few times now. Great selection of frames and very helpful designing my photos to get framed. I will definitely be using them again.

March 17, 2023
Unprompted review
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Reply from First4Frames

Thank you for taking the time to leave us a positive review on Trustpilot! We are thrilled to hear that you have been satisfied with our service and have chosen to use our company repeatedly.

We take pride in offering a great selection of frames and are always happy to help our customers design their photos to ensure they get the perfect frame. We appreciate your kind words about our team and their helpfulness.

Thank you for choosing our company for your framing needs and for your loyalty. We look forward to serving you again in the future.

Best regards,

Bob

Rated 5 out of 5 stars

Worked with Robert since he started up…

Worked with Robert since he started up in business and he is my go to person for prints and mounting.

Always good with advice, and if an image isn't going to work out, You will get free, helpful, constructive advice on what to do to correct the issue.

I've also commissioned a couple of print/mount/frame works and I was delighted with the quality of the finished work.

April 1, 2023
Unprompted review
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Reply from First4Frames

Many thanks for your review. Its always a pleasure to print, mount & frames your work. Look forward to seeing you again soon.

Rated 5 out of 5 stars

First4frames - skilled professionals

First4frames framed a 10 year old wedding photograph that had been folded up. Due to their skill the creases have gone and it is beautifully mounted in a gorgeous frame. It was reasonably priced and delivered on time. Would recommend this company.

March 31, 2023
Unprompted review
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Reply from First4Frames

It was a pleasure to work on this project for you & glad your happy with the end result.

Rated 5 out of 5 stars

Best in the market!

As a professional photographer, I use Robert for all of my framing/printing and recommend him to all of my clients too for the last 10 years. I’ve used many of the larger labs and framers around the UK and find his quality far superior to all of them. Always a perfect product every time!

March 30, 2023
Unprompted review
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Reply from First4Frames

Many thanks for your review. Its always a pleasure to print & frame your photography.

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Rated 5 out of 5 stars

Great quality and value

Great quality, finish and value. Chose the picture, mount and frame online and the whole process was painless. A lovely present.

March 28, 2023
Unprompted review
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Reply from First4Frames

Thank you for your review. Glad your happy with your purcahse & look forward to your next purchase from First4frames

Rated 5 out of 5 stars

Highly recommended for any framing or printing needs! Very happy customer!

My family have been getting frames from Bob for many years and they have always been brilliant quality and look great even years on, standing the test of time! I recently took 3 pictures from my partners home city to get framed. These were important pictures for us. Bob listened to our vision and took on board all that we said to create the most beautiful frames. The turnaround was very quick from getting in touch to receiving the finished product. First class service, any framing needs I recommend first 4 frames.

October 26, 2022
Unprompted review
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Reply from First4Frames

Many thanks for your review & look forward to framing for you in the future

Rated 5 out of 5 stars

First class customer service

What can I say Bob is one of the best in communication even replies to emails sent out of business hours. For customer service Bob is the best I have come across. Very helpful and the products are excellent and very competitive prices. First4Frames for me First Class.

October 28, 2022
Unprompted review

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