Firstdirectarena Reviews 21

TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

Dermot Kenedy. The show as always was incredible. The stage, lights, backing, production and more importantly, Dermot live-- simply breathtaking. You can't tell the difference live or streaming. Ma... See more

Rated 2 out of 5 stars

Seating dangerous especially with no lighting need a magnifying glass to see the seat number?Just one big Aircraft hanger with economy plane seats!No atmosphere whatsoever!but looks cool from the outs... See more

Rated 2 out of 5 stars

Tom Walker fantastic, but, from the moment The Script came on, one selfish young woman decided to stand up from start to finish, despite everyone else remaining seated. Shame I can’t add a photo, beca... See more

Rated 1 out of 5 stars

Horrible and shocking experience. Don’t understand how they get voted as one of the best banks. They are just useless and incompetent. Customer service - ignorant, patronising, clearly no common sense... See more

2.5

Poor

TrustScore 2.5 out of 5

21 reviews

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2.5

All reviews

(21)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful food and appalling service

We booked the premium upgrade with dinner at the First Direct Arena in Leeds before we went to see Peter Kay on Sept 8th and it was absolutely appalling.
The food was cold and thrown on the plate, the staff were so busy some were in tears. The service was shocking and we had to wait 25 mins for a water and diet coke, the poor staff had no clue where the tables were and where food was going it was a shambles. There were far too many people in the area and the queue for the bar was right to the door.
There was no Air conditioning and it was 32 deg and people were having to leave as it was so uncomfortable.
We paid £75pp and it was absolutely disgusting. I do not recommend the premium upgrade at the Black and white lounge at Leeds First direct Arena.

September 8, 2023
Unprompted review
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