First Energy Corporation Reviews 6

TrustScore 2.5 out of 5

2.3

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Company details

Information provided by various external sources

Central site for Ohio Edison, Illuminating Company, Toledo Edison, and Penn Power. Bill pay, customer service, new and disconnect service.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Constant climbing prices

Constant climbing prices, mixed with the illiterate third party they use to "make it convenient to pay your bill" makes this company insufferable to deal with. The third party system only allows me to pay my bill in guest mode because it has no idea who I am if I log into my account. The monopoly that's been allowed by some of these companies needs to be broken down. Then they need to be forced to fix everything they made worse "for your convenience".

April 19, 2026
Unprompted review
Rated 1 out of 5 stars

I host servers for companies and over…

I host servers for companies and over the last 6 months they have only been online 93.3% of the time due to power going out 14 today times today or a few time a week about 15 power flashes a month minimum fried a monitor this was all the same day

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

First Energy just can't power lights

I've been a client of this companies affiliate, JCP&L since June 2009. Dozens of outages since 2009, five this year alone.

Poor service, difficult management to reach, few answers for the endless outages.

Don't buy property they service, they can't or won't maintain the grid effectively.

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

Suspicious withholding of extorted deposits.

IF yoi are late a few times you pay a massive deposit . Held for a year or else. OVER 25 MILLION IN PA one year. Lets add all your territories. THEY DEPOSIT IT. INFO NOT AVAILABLE TO THE PUBLIC. WHAT BANK, WHAT PURPOSE. THEY GIVE YOU A LITTLE OVER 5% INTEREST BASED OUT OF JERSEY FROM A FRONT CO.WITH FRACTIONAL BANKING HOW MUCH MONEY IS THAT?

April 17, 2025
Unprompted review

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