First Tech - Premier Rewards Banking Reviews 

290
TrustScore 5 out of 5

5.0

Northeast Dawson Creek Drive 5100, 97124 Hillsboro, Oregon, US


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Rated 5 out of 5 stars

First Tech has been a solid, trustworthy financial partner to my family for decades; I've recommended them countless times to friends and colleagues. Lately though, First Tech took us to the next... See more

Rated 5 out of 5 stars

I am very thankful that I have Eric Pseat as my premier banker. He is knowledgeable, responsive, caring and super helpful. I have been with First Tech (formerly the HP Credit Union) for decades.... See more

Rated 5 out of 5 stars

Mitzi Macias at First Tech in Portland area is amazing. Sh e is truly dedicated to her clients- she has no concept of "bankers hours" making her super responsive to clients needs. Highly recommend!

Rated 5 out of 5 stars

Been working with Samantha Martin for the last few years. Samantha is always so kind and helps us whenever we need with speed and ease. The process with FTCU is always as smooth as one can hope for.... See more


Company details

  1. #1 of 1 best companies in Federal Credit Union
  2. #3 of 14 best companies in Car Finance and Loan Company
  3. #1 of 6 best companies in Credit Union
  4. #5 of 108 best companies in Financial Institution
  5. #1 of 12 best companies in Financial Planner
  6. #1 of 34 best companies in Mortgage Lender

About First Tech - Premier Rewards Banking

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Contact info

  • Northeast Dawson Creek Drive 5100, 97124, Hillsboro, Oregon, United States

5.0

Excellent

TrustScore 5 out of 5

290 reviews

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5.0

All reviews

(290)

4,264 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Thx aj

April 23, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great customer service

Big thanks to my Financial Representative, Benny Mirsan, for the amazing support! He’s clearly dedicated to his clients—he explained the account and renewed the term and got it all done in minutes.

April 21, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Mitzi has been so helpful

Mitzi has been so helpful, competent, and courteous. I enjoy having her as my banker.

April 21, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Thanks Ed Richardson!!!

I've worked with Ed Richardson at First Tech for years and he always helps us with finding the accounts that help us best to save our money with the best rates, etc. We always have CD's going with Ed and First Tech and we're about to open more CD's with Ed before the current promo ends. He is always great at letting me know about these opportunities. Ed is mostly just a great guy, total professional, super friendly, very experienced, and totally trusted. Thanks Ed for all you do for us, you're the best!!!

April 17, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

First Tech has always been a great to do business with.

First Tech has always been a great place to invest especially with their rates being much better than traditional banks. As a Premier Rewards Banking member, I had the pleasure to work with Eileen Alvarez and she has always provided very prompt, high-quality answers to all my questions and inquiries. In this age of AI, it is great to still have 1:1 service from a highly qualified person that is looking out for your best interests. Thanks Eileen (& First Tech)!

April 16, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Luba is exactly the kind of Premier…

Luba is exactly the kind of Premier Banker you hope to find. Knowledgeable, responsive, and genuinely invested in your goals, she makes the entire experience seamless. Highly recommend!

February 11, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Christopher Ray was very helpful and…

Christopher Ray was very helpful and knowledgeable about the questions we had. He was very professional and courteous throughout the process.

March 5, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Hashim was very friendly and helpful

Hashim was very friendly and helpful. He provided good information on Premier Banking and assisted us in converting.

April 14, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Great Team of Professionals

I’ve had a a great experience banking with First Tech over the years. They have a supportive and attentive team of professionals, including Benny Mirsan, who has been incredibly helpful in helping me achieve my financial goals.

April 10, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Great experience

I needed to do several steps in a process to move assets in and out of accounts. Eric knew what to do immediately and walk me through every step, then fully verified the completion. Does not get any better than this.

April 6, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Long-term Member

For over 50 years, I have been a member of the First Tech Federal Credit Union. Throughout this time, they have undergone numerous transformations, yet they never lost sight of prioritizing customer satisfaction and developing processes and products that enhance members’ experiences while maximizing their members’ financial returns. Recently, I have been collaborating with Eric Pseat, a Premier Financial Representative. Eric has provided me with valuable insights, options, and unwavering support, exemplifying the exceptional experience that I have come to expect from First Tech. It is fortunate for both me and the First Tech Federal Credit Union that Eric is a member of their organization. In addition to Eric, programs such as the Premier Program have been instrumental in meeting my expectations and reinforcing my continued long-term membership, even when other financial institutions are intensifying their efforts to entice me to relocate my assets.

April 7, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Amber Fish is our anchor at First Tech Anchor

Amber Fish is our anchor at First Tech. As a senior couple we struggle a bit to grasp all of our options. Amber patiently guides us with understanding all of our options and outcomes clearly. We appreciate her time and patience and could not be happier with our returns from First Tech.

March 11, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Very customer focus and efficient

Very customer focus and efficient. I am with them for last 28 years almost

April 10, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I have always had a pleasant experience…

I have always had a pleasant experience with First Tech and its Premier Program. I've been working with Amber Fish for a few years, and she's always quick to respond and take action, making it as smooth as possible.

April 6, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

We really appreciate Hashim Hunaidi in informing us our financial details

We really appreciate Hashim Hunaidi in assisting us with all of our transactions! He’s quick to return calls and and answering our questions clearly and succinctly!

April 6, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Excellent. Amazing. Worth it.

The Premiere Rewards level at First Tech is worth qualifying for. There are a number of *great* perks for Premiere Rewards members including amazing, personal service from your very own specialist. In my case, Emilee Gutierrez is the professional, proactive representative who makes me aware of new benefits, recommends tweaks to my financial strategies, and just checks in every so often to make sure that I'm getting everything I need from First Tech. Thanks, Emilee, for wonderful service and for caring about me!

April 8, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great service

I have been working with Emilee Gutierrez for a number of years now. She offers great customer service and goes above and beyond to ensure my banking requests are accommodated as efficiently as possible,
She’s always available when needed and reaches out frequently for any new bank offerings that she feels I can benefit from. Appreciate the premier rewards banking service offering!

April 8, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

We have been working with Amber Fish…

We have been working with Amber Fish for several years and it has made a significant improvement in our banking experience. All transactions are much more efficient and the quick, reliable, personal service adds to our confidence in the bank. Just recently she helped up align accounts to maximize our interest earnings to help us avoid missing out on the best interest rates available. Thanks Amber!

March 30, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

our experience has been excellent!

banking, and financial planning continues to increase in complexity - it’s great to have trustworthy folks to work with

Thank you Ed Richardson

April 6, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Personal service and good advice.

I appreciate the personal service and assistance that I have received from First Tech over the years. Hong Vo in particular has been very helpful. He keeps track of when our CDs are maturing and calls me around that time to see what we want to do with those funds. If I have questions in the meantime it's good to know that there is someone I can call to get some answers. I may be able to earn slightly better interest rates with some larger bank but I would never get the personal service that I get from First Tech and Hong Vo.

April 7, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

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