I had a problem with an ACH transfer today & it triggered an automatic overdraft transfer into my account. I have never experienced this before. I called my long time contact at the Santa Rosa branch.... See more
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Mayra has helped me many times with my banking needs, whether it be routine transactions or bigger questions about how to maximise my membership with First Tech. I recommend asking for her on your nex... See more
Sophia Freedman Very professional. Managed all of my concerns. Happy she's an important part of First Tech.
The hospitality and professionalism of your people at the Santa Rosa branch is without equal. From the moment I walked in the branch a couple weeks ago, I (and my wife as well on our second visit) ha... See more
Company details
- Federal Credit Union
- also in
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Santa Rosa Community
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
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About us
Community commitment
Contact
Contact info
2500 Mendocino Avenue, 95403, Santa Rosa, CA, United States
- +1 855-855-8805
4.9
Excellent
142 reviews
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Sophia is outstanding… great customer…
Sophia is outstanding… great customer service. Demonstrates strong technicals skills. Offers suggestions to improve the performance of my accounts
May 22, 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
We love hearing about your great experiences with our team!
First Tech Federal Credit Union
I called First Tech Federal Credit Union to confirm why a couple checks I deposited had not posted to my account. I was a bit stressed and Saul was calm and friendly voice on the phone giving the best customer service I could ask for! Thank you Saul!
May 20, 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
We’re always here to help. 🙌
Credit card fraud
Mayra was very helpful in answering questions about the fraud activity and helping me with my concerns with the contact informing me on the fraudulent activity.
May 8, 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
That’s what we love to hear!
Sophia is amazing!!!
May 2, 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
We’ll be sure to pass this along! Sophia will be thrilled to hear your kind words.
Excellent customer service experience
Excellent customer service experience. Mayra could be best described as professional , knowledgeable and pleasant, it was a pleasure doing business with her.
April 11, 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
Thanks for the fantastic review, Michael! We love to hear you had a great experience and that Mayra made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Easy to book an appointment
It was very easy to book an appointment and Amanda called me to confirm and was able to solve my problem very quickly.
April 10, 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
Thanks for the fantastic review, GreggC! We love to hear you had a great experience and that Amanda made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great service and customer interaction.
Great service and customer interaction.
April 9, 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
Thanks for the fantastic review, Susan! We love to hear you had a great experience and that we made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Friendly, Knowledgeable, Helpfull
Friendly, knowledgeable staff. Very helpful with understanding what I needed done and getting it done.
April 3, 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
Thanks for the fantastic review, KC! We love to hear you had a great experience and are happy that we made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Every time I go inside there very…
Every time I go inside there very helpful to me
April 1, 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
Thank you for your fantastic review, Josephine! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Amanda was so helpful
Amanda was just very knowledgeable, friendly and helpful and found ways for me to get a better return on my money and investments, as well as planning for the future. She also came up with a debt plan for my daughter in another appointment that week, which was a huge help to her. We were both so pleased with what she did for us.
March 23, 2025
Unprompted review
Reply from First Tech - Santa Rosa Community
Thanks for the fantastic review, Paul! We love to hear you had a great experience and that Amanda made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Leilani is always upbeat
Leilani is always upbeat, listens and identifies changes that would be beneficial. She understands if I do not accept her recommendations.
July 14, 2024
Reply from First Tech - Santa Rosa Community
Hi First Tech member, thank you for your positive review of Leilani! We're glad to hear she is providing valuable insights and understanding your needs. We appreciate your feedback and look forward to continuing to serve you.
Reply from First Tech - Santa Rosa Community
Hi Faith! Thank you so much for your kind words. We're delighted to hear that you had a positive experience with our service. If you have any further feedback or questions, feel free to reach out. We're always here to help!
Best banking experience ever for my 20…
Best banking experience ever for my 20 years of banking! You have earned my trust and loyalty 100%. Thank you!
December 22, 2022
Reply from First Tech - Santa Rosa Community
Thanks so much for the kind words, Hulder. We look forward to serving you again soon!
I have been banking with First Tech in…
I have been banking with First Tech in Santa Rosa for many years (even before it became FirstTech).
The people are always courteous and know me by name.
They have helped me invest my money to earn a higher interest, and their advice has always been excellent on all matters on which I asked for help.
May 19, 2022
Reply from First Tech - Santa Rosa Community
I’m happy to hear we could help you!
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