First Tech - South Lake Union Reviews 16

TrustScore 4.5 out of 5

4.5

2201 Westlake Avenue, 98121 Seattle, WA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Sunil has been truly customer obsessed, he first tried to understand not only our initial inquiry but to understand what was the best outcome, he did that without being intrusive and explaining and ed... See more

Company replied

Rated 5 out of 5 stars

We were referred by an existing customer. The entire onboarding experience was a smooth and helpful one. Rathish helped us settle in Seattle with so much of ease by providing us a detailed explanation... See more

Company replied

Rated 5 out of 5 stars

Vantana has been a great premier banking expert that went above and beyond to help me with not just what I wanted to do but also was an advisor on aspects beyond. Great experience and a huge asset to... See more

Company replied

Rated 5 out of 5 stars

We had an important document notarized that we needed done quickly and professionally for a City Permit. Collin Scott was wonderful to work with! Easy, efficient, and convenient scheduling.

Company replied


Company details

  1. #1 of 2 best companies in Federal Credit Union
  2. #5 of 14 best companies in Car Finance and Loan Company
  3. #1 of 8 best companies in Credit Union
  4. #21 of 104 best companies in Financial Institution
  5. #2 of 11 best companies in Financial Planner
  6. #4 of 29 best companies in Mortgage Lender

About First Tech - South Lake Union

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Community commitment
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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

Francis Devadass help us today and he…

Francis Devadass help us today and he was very helpful and nice. Everything was very clear and fast!! thanks so much

March 12, 2026
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Francis Devadass help us open an…


Francis Devadass help us today and he was very helpful and nice. Everything was very clear and fast!! thanks so much!

March 11, 2026
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Great Notary!

We had an important document notarized that we needed done quickly and professionally for a City Permit. Collin Scott was wonderful to work with! Easy, efficient, and convenient scheduling.

January 28, 2026
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great team at this Westlake location!

Ravneet & Dagem are fantastic. Very friendly and answered all my questions. Their help with my transaction was so pleasant. A+

January 13, 2026
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Rathish was super helpful and helped us…

Rathish was super helpful and helped us set up a promotional certificate account and offered valuable information.

December 5, 2025
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Rathish provide me excellent service as…

Rathish provide me excellent service as always.

November 15, 2025
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

As a newcomer

As a newcomer, I was impressed by Rathish Kumar Rajendran's exceptional service. He provided comprehensive guidance on account setup and banking essentials, while proactively explaining additional services I might need as I settle into the country."

October 28, 2025
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Very good company and Kay is super nice and professional

Great service and super nice effort

October 5, 2025
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Fast and efficient and effective…

Fast and efficient and effective service from
Rathish!

August 27, 2025
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Sunil has been truly customer obsessed

Sunil has been truly customer obsessed, he first tried to understand not only our initial inquiry but to understand what was the best outcome, he did that without being intrusive and explaining and educating us on all the best options and products. After we left, in less than 30 mins all our requests and actions were solved. Great experience. This is the way banking should be !

July 1, 2025
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Vantana has been a great premier…

Vantana has been a great premier banking expert that went above and beyond to help me with not just what I wanted to do but also was an advisor on aspects beyond. Great experience and a huge asset to the credit union!

June 26, 2025
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Awesome onboarding experience

We were referred by an existing customer. The entire onboarding experience was a smooth and helpful one. Rathish helped us settle in Seattle with so much of ease by providing us a detailed explanation of the different products (Bank, Auto loan, Renters insurance and overdraft) that we went for. He also advised how to build credit history and the typical pitfalls. I don't think bigger banks provide such a service especially when you relocate into US.

August 8, 2024
Unprompted review
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

Hi Giridharan, thank you for sharing your positive experience with us! We're thrilled to hear that Rathish provided you with a smooth onboarding experience and valuable insights into our products. We pride ourselves on offering exceptional service to all our customers, especially those relocating to the US. We'll share this with Rathish and team!

Rated 5 out of 5 stars

It happened to be a seamless

It happened to be a seamless - smooth experience in onboarding for First tech. A big thanks to Rathish for helping throughout the process

September 9, 2022
First Tech - South Lake Union logo

Reply from First Tech - South Lake Union

Hi Deepesh, thank you so much for the review. See you soon!

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