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fitnessdigital is een webwinkel gespecialiseerd in de verkoop en distributie van fitnessaparaten en -accessoires, krachtsport en wellness artikelen en tevens hartslagmeters, elektrostimulatie en sportvoeding. In 2006 werd het bedrijf opgericht en was pionier in de verkoop van fitnessproducten via Internet. Sinds de oprichting is het bedrijf enorm gegroeid en vandaag de dag is fitnessdigital actief in een groot deel van Europa. Met een zeer uitgebreid aanbod aan producten van gerenomeerde merken uit de sector biedt fitnessdigital de beste prijs-kwaliteitsverhouding, met een efficiënte klantenservice.
4.0
165 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Product meets expectations fully- deliver was very complete as a process an customer service responds very fast
Reply from fitnessdigital
Many thanks for your feedback, really happy to hear that!
They delivered the machine, and refused to move it inside the door the delivery guy said I am not going to carry anything. I was left with a 130 kilos box with a 2000 euros machine outside my door in the street. Fitnessdigital never mentioned that you need to hire private help to move the treadmill inside your house; I needed to pay an extra 300 euros for a company to help me to move the box inside my house. Worse service ever
Reply from fitnessdigital
Good morning, we are very sorry to hear that there was confusion about the delivery conditions. On our website we indicate next to the price and delivery time that we always deliver up to the first threshold (tot aan de eerste drempel) of the delivery address in all our shipments independently of the product you buy. We apologise that this was not clear to you at the time of delivery.
I ordered a crosstrainer on Black Friday. The site promised a delivery in 5 days. No delivery so far after 11 days. Still waiting...
Reply from fitnessdigital
Dear client, we are very sorry about this delay! Due to the high demand in orders around Black Friday, there have been delays both in our warehouse as with the transport companies that deliver our orders. Please contact our customer service team to claim the delivery and they can inform you asap.
Bought the wrong curlbar by a mistake (They also had a wrong image on the display). Now to return it I must pay 30 EUR because the product is coming all the way from Spain. Bar itself costs 45 EUR. Forget about returning something when it comes to this site. Never again!
Reply from fitnessdigital
Dear client, we are very sorry you feel this way. With regards to the return costs, these are clearly indicated in our terms and conditions you aproved when buying at fitnessdigital. Now, if the return is due to a mistake in the product description please contact our customer service team so we can clarify. Kind regards, the fitnessdigital team
I placed an order 13 days ago (9 working days), and I haven't still received the package. I tried calling them at 0855605101 and sending emails to klantenservice.nl @ fitnessdigital.nl, but no answer!
Reply from fitnessdigital
Dear Foad, indeed there has been a delay in the delivery and we apologise but we have responded to all your emails and are sorry you feel that you haven´t had the response as quickly as you expected. We will inform you about the exact delivery as soon as we have more information. Kind regards from the fitnessdigital team
item delivered quickly and professionally via UPS.
The product was exactly as advertised. the packaging was great.
Reply from fitnessdigital
Thank you for your feedback! Hoping to see you again soon in our shop!
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