Dreadful company do not buy from them. They do not respond to requests for refunds. My parcel arrived without any paperwork, I did not receive a confirmation of purchase and branding labels on the art... See more
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No refund despite being told it was already made. Lies after lies from the untrustworthy Chinese company. Do not use them, do not trust them and do not ever buy anything from them. Horrible ex... See more
I didn't realise the goods were coming from China so the lead times were longer than expected. The slippers are too small but there is no process to return the items other than a mobile number that go... See more
Reading some of the previous reviews caused me some concern but as my own experience has been somewhat different I feel it is only fair to write this review. I bought a pair of thermal leggings... See more
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DON'T USE THIS COMPANY
I made the error of not viewing this company on Trustpilot first! Doh, cardinal sin.
The products are chinese imports so I am guessing no better than those on Amazon at half the price.
The UK address is a scam - it is a council house in Surrey. They do not reply to you, despite numerous emails.
The goods take forever to come - I am still waiting after 11 days, which was the maximum time given after you order.
DON'T USE THIS COMPANY
Great stuff
I bought some sports slippers from them and Other than coming a week late they are great. Was a bit worried because of all the bad reviews but I shouldn’t have been as exactly what was said I. The tin- so to speak.
Should have know better. Chinese company charging Western prices for doubtless low quality gear. Ordered over 2 weeks ago, tracking says goods still in Wuhan. Stay clear!
Should have know better.
As others have stated
As others have stated, the website gives the impression that it is a UK based business. IT IS NOT. I never, ever order from China because of the lead times - and sure enough, the items took for ever, despite a suggestion of 2-3 day delivery. It was more like 3 weeks. I'd even been in touch with Paypal - but the items arrived a couple of days later. Quality was OK - but I would never use this company again.
This is a China front company don't expect quick shipment
All the merchandise is shipped from China - it's a front company. So don't expect your items any time soon
If I could give zero stars
If I could give zero stars, I would. I purchased a product, and immediately after receiving I realised it was of poor quality and got in touch with the company to arrange a refund. I emailed them, and contacted them via their contact us page on the website and tried calling the number on the website and received no response. Disgusting company, terrible customer service. Do not buy from them!
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