what an amazing experience, I had a wonderful greeting from Elis and Ben and I had the Cajun fries - yum! and the most amazing milkshake ever (best in Coventry by far! The restaurant was clean and t... See more
Location
Switch locationUnit 3, Cathedral Lanes, Broadgate, CV1 1LL Coventry, GB
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See what reviewers are saying
£10 burger. I was expecting something nice but it was flat, crushed bun no better than a McDonald's but for 3 times the price. Simply not worth it.
Always forgetting things - I’ve just ordered one burger and a milkshake and they didn’t send the milkshake, how hard is it to send a burger and a drink out but there not even capable of that, this hap... See more
Company replied
Awful takeaway coventry Cold chips No burger in the cheeseburger The veggie burger was meat - disgraceful
Company replied
Company details
Written by the company
An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.
Contact info
Unit 3, Cathedral Lanes, Broadgate, CV1 1LL, Coventry, United Kingdom
Replied to 18% of negative reviews
Typically replies within 2 weeks
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what an amazing experience
what an amazing experience, I had a wonderful greeting from Elis and Ben and I had the Cajun fries - yum! and the most amazing milkshake ever (best in Coventry by far!
The restaurant was clean and the staff made me feel welcome
Always forgetting things
Always forgetting things - I’ve just ordered one burger and a milkshake and they didn’t send the milkshake, how hard is it to send a burger and a drink out but there not even capable of that, this happens all the time with this store - better of going to seven bone just round the corner

Reply from Five Guys UK - Coventry
Expensive
£10 burger. I was expecting something nice but it was flat, crushed bun no better than a McDonald's but for 3 times the price. Simply not worth it.
Awful takeaway coventry
Awful takeaway coventry
Cold chips
No burger in the cheeseburger
The veggie burger was meat - disgraceful

Reply from Five Guys UK - Coventry
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