Five Guys UK - Harrogate Reviews 6

TrustScore 4 out of 5

4.1

17/23 Parliament St., HG1 2QU Harrogate, GB


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Rated 1 out of 5 stars

So me and my brother came in to five guys and we were supposed to meet our family upstairs but this clown stopped us and gave us a speech about how 2 teenagers will turn into 4 and 4 will turn into a... See more

Rated 5 out of 5 stars

Harrogate Five guys was fantastic, Paul who served myself was really helpful and polite. The cheese burger and milkshake were amazing. I definitely will be going back.

Rated 1 out of 5 stars

I ordered a burger, which was supposed to come with sauce, onions, lettuce, and tomato. However, it only came with the burger patty and buns, and it was disappointingly cold. The taste was also not up... See more

Company replied

Rated 1 out of 5 stars

I ordered chips with my burger and was un able to eat them due to far too much cajon seasoning. I mean like seasoning and flavours but I could hardly see the chips the seasoning was that thick. It loo... See more


Company details

  1. Hamburger Restaurant
  2. Fast Food Restaurant

Written by the company

An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.


Contact info

  • 17/23 Parliament St., HG1 2QU, Harrogate, United Kingdom

  • 01513550720

4.1

Great

TrustScore 4 out of 5

6 reviews

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1-star

Replied to 23% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Wrong burguer, Long line

I ordered a burger, which was supposed to come with sauce, onions, lettuce, and tomato. However, it only came with the burger patty and buns, and it was disappointingly cold. The taste was also not up to par. Had to wait in line for them to re-do my order.

February 10, 2023
Unprompted review
Five Guys UK - Harrogate logo

Reply from Five Guys UK - Harrogate

Hi Paul, we're very sorry to hear that your burger was missing the selected toppings during your visit to Harrogate. Customisation is a key feature of the Five Guys experience, so we can understand the disappointment this has caused.

Rated 1 out of 5 stars

So me and my brother came in to five…

So me and my brother came in to five guys and we were supposed to meet our family upstairs but this clown stopped us and gave us a speech about how 2 teenagers will turn into 4 and 4 will turn into a group so we had to wait downstairs until my family came down. He basically thought because we were teenagers that we will try cause some sort of trouble 💀

April 30, 2023
Unprompted review
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Rated 1 out of 5 stars

I ordered chips with my burger and was…

I ordered chips with my burger and was un able to eat them due to far too much cajon seasoning. I mean like seasoning and flavours but I could hardly see the chips the seasoning was that thick. It looks like the lid gel off. I called for a refund and was refused.

December 22, 2022
Unprompted review

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