ORDER NUMBER 66828. WHAT IS THE STATUS OF MY ORDER??? On April 10 2026 I ordered (1) 530036098 Poulan Throttle Lockout @ $14.39, and (1) 530010845 Poulan Jonsered Fuel Gas cap @ $15.99. My credit... See more
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🚫 Unreliable Seller – Still No Refund! Відгук: I returned my order on October 2, 2025, according to the law. The seller — FOP Vitkovskyi Vladyslav Dmytrovych (online stores FIX PARTS and ALLPA... See more
Company replied
Great place to buy OEM parts The parcel came well packed, however it did take around 2 weeks to arrive as the part was coming from the manufacture. The inside plastic that is meant to seal the part s... See more
Company replied
Staff are knowledgable and helpful. Items are genuine, and they sent me the latest version of the parts i need. Thank you fixparts! Will be ordering in the future again. For philippine customers,... See more
Company replied
Company details
Written by the company
We have 8+ year experience engaged in the sale of auto parts for cars, trucks, as well as special equipment and motorcycles. We are here to offer you the best shopping experience through superior product selection and best service.
Contact info
Rēzeknes 5B, LV-1073, Riga, Latvia
- +371 20320022
- sales@fixparts-online.com
- www.fixparts-online.com
3.0
Average
315 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome guys
Awesome guys! They were able to get and ship the parts I needed in a timely manner. Thank you!
November 23, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
This review made our day! Thanks for your kind words, and we're here for you anytime.
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you, Wang-Yeh Lee. We glad that you had a good experience with us. Thanks for sharing your rating, and we are looking forward to having business with you again.
Good communication
November 11, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thanks for your feedback; it is highly appreciated. But would you mind objecting to what we still need to improve to make you more comfortable working with us?
Superb experience.
Superb experience.
Thanks to Mr. Keenan for being such a professional and helpful throughout the process.
I ordered special tools for Mercedes and he was fully aware of what I needed.
Fast shipping, competitive prices, and genuine parts.
November 6, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Dear, Abdalrhman Dindrawi thanks for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we're here for you anytime.
They have parts but beware of shipping!
Experience Update:
The shipping cost are horrendous and you'll likely be charged import fees but they do have many hard to find parts.
I first had trouble reaching them to cancel an order, but after several attempts I was able to get help and a refund. I've warmed up to this online company and will likely refer to them if I am in need of another hard to find "parts".
Thanks.
November 5, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you for your feedback! We are working on adding more shipping methods as well as optimizing our logistics efforts. We hope that in near future we can decrease the time and price of postage.
We are sorry that it got you off guard. Unfortunately, we can't predict customs charges set by individual countries. Charges that logistic companies passed to you are not related to us or logistic but are set by HMRC in this case.
We'd recommend to read through HMRC guidelines about goods sent from abroad - https://www.gov.uk/goods-sent-from-abroad/tax-and-duty.
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Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.
Great Parts and Service at good prices.
October 25, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.
Great to work with.
October 22, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Quick easy fast and efficient
Quick easy fast and efficient. I really liked the service, also email questions were responded fast and proficient.
October 21, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us this amazing review. We are glad that you've had a good experience with us, and we hope to do business with you in the future again!
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Good service in general
Good service in general. Fast and excellent communication.
October 19, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you, Martin Gomez Alcala, for taking the time to give your feedback. We are happy to hear that you have had a good experience with us, and we really appreciate you being a customer.
Very good website with reasonable price…
Very good website with reasonable price and great customer service.
October 17, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you, Yasser. We glad that you had a good experience with us. Thanks for sharing your rating, and we are looking forward to having business with you again.
Excellent service fast and reliable
Excellent service fast and reliable. Thanks much appreciated
October 16, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
We are so grateful for your review. Thanks for sharing your rating with the community and us. We are looking forward to having business with you again.
Not happy
Not happy with the import charges fix parts have passed on to me from fed ex £50.87 i have just had to pay to have my goods released and still has not arrived,thanks to you lot i have have to wait another day for it to be delivered thanks to this mess, a day taken off from work for absolutely no reason, will never use this company again complete rip off FP-36626-33400-GB-DB
October 4, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Hi Gary,
we are sorry that it got you off guard. Unfortunately, we can't predict customs charges set by individual country. Charges that FedEx passed to you are not related to us or FedEx, but set by HMRC in this case.
When we sell products to UK, we actually take off the VAT payment (which you'd pay if you'd be in EU). That mean that you are actually paying only import charges comparing to other countries. We'd recommend to read through HMRC guidelines about goods sent from abroad - https://www.gov.uk/goods-sent-from-abroad/tax-and-duty.
Once again, we are sorry that you had a bad experience with us.
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I've ordered Mercedes Benz shock…
I've ordered Mercedes Benz shock absorbers and everything was perfect. In two weeks I've received them.
October 1, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
We are so grateful for your review. Thanks for sharing your rating with the community and us. We are looking forward to having business with you again.
Very efficient and honest parts…
Very efficient and honest parts supplier. This was a fantastic discovery for our business.
September 29, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you for your kind words. We are glad that you've had a good experience with us, and we hope to do business with you in the future again!
very fast as mentioned
September 26, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.
Fast fast delivery easy to find what i…
Fast fast delivery easy to find what i needed
September 25, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
We are happy to hear that you had a good experience with us, and Thank you so much for this 5-star review.
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Quick shipping and it comes with a nice…
Quick shipping and it comes with a nice packing. Highly recommend to order the parts from fixed parts on-line.
September 20, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us this amazing review. We are glad that you've had a good experience with us, and we hope to do business with you in the future again!
Great place to buy OEM parts, beware import charges
Great place to buy OEM parts
The parcel came well packed, however it did take around 2 weeks to arrive as the part was coming from the manufacture. The inside plastic that is meant to seal the part sent by the manufacture was open but the product looked fine. Finally as I am in the UK I was hit with the customers charge I was unaware with and included in that was an unnecessary £12 charge by FEDEX who are the courier. Apparently you can email them to remove the charge but i needed the part urgently and it was still slightly cheaper than going to the dealership.
September 14, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Greetings RR,
Could you give us more detailed information about your case? We would be grateful if you contact our sales department by e-mail at sales@fixparts-online.com indicating the order number.
We also wanted to clarify whether the indicated fee could not be a customs duty if the order exceeds GBP 135?
We are sorry for the inconvenience.
Faithfully
Fixparts team
Solid Company
Ordered a part I couldn’t find anywhere else for a great price and the shipping was fast! Highly recommend Fixparts Online!
September 10, 2021
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Hello Jonathan,
Thank you so much for this review.
We are glad to hear that you had a good experience with us and that our offer meets your expectations.
We are looking forward to having business with you again.
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