FJackets.com Reviews 2,203

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 492 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting the soft and supple leather, excellent craftsmanship, and stylish designs that receive many compliments. Many people highlight the outstanding customer service, describing it as impeccable, responsive, and helpful, especially when dealing with returns or exchanges. Reviewers also appreciate the efficient delivery service, with many mentioning fast shipping and well-packaged items that arrive in perfect condition. The overall ordering process is described as easy, and customers are frequently satisfied with the fit and value of their purchases, often becoming returning customers. However, some people experienced delays in delivery, with one reviewer mentioning a jacket taking over a month to arrive and another citing excuses for non-delivery. A few customers were also dissatisfied with the product's material, claiming it was not 100% lambskin or real leather, and one jacket arrived with a foul smell.

What people talk about most

Product

People report positive experiences with product, often praising the quality of the leather, its softness, and... See more

Quality

Customers had positive experiences with quality, frequently praising the soft, supple leather and exceptional... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast shipping times and... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and tracking, as well... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb cognac jacket for my wife. Such beautiful styling and strikingly attractive colour… both the shade and design hit you in the eye and scream quality. Fits her to a tee as did the red jacket... See more

Rated 5 out of 5 stars

Had two jackets from here now, a blazer type and the tan biker jacket. The blazer I ordered the wrong size initially, return and exchange was quick and easy had loads of compliments. The tan biker ja... See more

Rated 5 out of 5 stars

I ordered my 1st leather jacket from Fjackets & the whole experience was fantastic! I initially ordered a medium which was too big for me so I had to return it for a smaller size & a different styl... See more

Rated 5 out of 5 stars

Couldn't be happier with my experience with F Jackets! Seriously. The prices are outstanding, the options are great and their customer service is out of this world. Being that the suit shipped from ov... See more


Company details

  1. Outerwear Store
  2. Leather Coats Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Over 55,000+ happy customers trust FJackets. Explore our official brand for the latest leather outerwear for men and women.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is NOT a scam

This is NOT a scam. Seems to cheap to be true. Ordered two coats and bit is true they are that good and a super bargain.

January 15, 2026
Unprompted review
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Reply from FJackets.com

Hi Sam,

We truly appreciate you sharing this. It means a lot to know the quality and value exceeded your expectations, and we are glad you are enjoying both coats.

Regards,
Team FJackets

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Rated 5 out of 5 stars

High quality coat

I am so glad I found this company!
I ordered the women’s Bristol Leather Coat and it did not disappoint! Before ordering I checked the measurements both body and product and confirmed sizing in a chat as I wanted to make sure the coat fit. It does fit even in the arms… sleeves on most items are usually too long. The companies communication is great as they contacted me before dispatch to make sure they had the correct address. I can not fault the quality of the leather. I’m so happy I’m considering my next purchase!

December 26, 2025
Unprompted review
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Reply from FJackets.com

Hi LR,

Thank you for taking the time to share such a thoughtful review. We are delighted that the Bristol Leather Coat met your expectations in fit, quality, and comfort. Your appreciation of our communication and attention to detail truly means a great deal to us.

Regards,
Team FJackets

Rated 5 out of 5 stars

Beautiful Jacket

Beautiful Jacket, fit, quality, feel and smell.
I wore it for the first time on Saturday, and got lots of compliments.

January 12, 2026
Unprompted review
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Reply from FJackets.com

Hi Simon,

Thank you for sharing this with us. We are delighted to hear you loved every detail, from the fit and quality to the overall feel. It is wonderful to know your first wear brought so many compliments.

Regards,
Team FJackets

Rated 5 out of 5 stars

AMAZING!!

Absolutely made up with my leather jacket!! Amazing quality and great fit. The service is second to none with outstanding customer service if you require anything. Will be adding to my collection in the near future!!

January 17, 2026
Unprompted review
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Reply from FJackets.com

Mr C Hitchen,

We are so happy to hear this. Knowing that the jacket’s quality, fit, and our customer service stood out to you truly makes our day. Thank you for your trust, and we cannot wait to welcome you back again soon.

Regards,
Team FJackets

Rated 5 out of 5 stars

Perfect fit…

I’m always very wary of buying clothes online because of sizing & hassle of having to return item but so pleased with my coat from this company,it fits perfectly ,even the sleeves which are usually too long & the quality for the price is great

January 9, 2026
Unprompted review
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Reply from FJackets.com

Hi James,

Thank you so much for sharing this. We know how tricky online sizing can be, so hearing that the fit and sleeves were spot on truly means a lot. We are glad the quality met your expectations.

Regards,
Team FJackets

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Rated 5 out of 5 stars

Great value product for the price and…

Great value product for the price and shipped quickly even over the Christmas period, ordered two more. Great!

December 19, 2025
Unprompted review
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Reply from FJackets.com

Hi AM,

We’re delighted you found great value in your purchase and that it arrived quickly. Thank you for your continued support, and we hope you enjoy your new jackets!

Regards,
Team FJackets

Rated 5 out of 5 stars

Really nice jacket

Really nice jacket. I wanted something that looked like Tony Sopranos jacket and this is it. Shipping was pretty quick considering it came from Pakistan. Good quality too. Greetings to all the Pakistani people from Missouri USA.

January 17, 2026
Unprompted review
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Reply from FJackets.com

Hi,

We’re happy to hear the jacket matched what you were looking for and that you’re pleased with the quality. Thank you for your kind words and feedback.

Regards,
Team FJackets

Rated 5 out of 5 stars

Customer Service was top class

Customer Service was top class. Reassuring, honest updates and communication. Cannot find a fault. Will recommend FJackets to friends and family

January 16, 2025
Unprompted review
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Reply from FJackets.com

Hi Floyd,

We’re thrilled to hear you had such a positive experience with our customer service. Your recommendation means a lot, and we truly appreciate your support.

Regards,
Team FJackets

Rated 5 out of 5 stars

Late Xmas Gift

Great product when received. There was a delay in delivery due to bank holidays but I was kept informed. The jacket was great quality at a great price but sadly didn’t fit. Returned for refund which has been dealt with efficiently. Would shop here again if needed.

January 16, 2026
Unprompted review
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Reply from FJackets.com

Hi Richard,

Thank you for sharing your experience. We’re pleased the jacket quality met your expectations and that the return was handled efficiently. We appreciate your understanding regarding the delivery delay and look forward to serving you again in the future.

Regards,
Team FJackets

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Rated 5 out of 5 stars

Quality across the board

What was great about my jacket was not only the fact that the jacket itself was of the highest quality at a fair price, but the packaging as well had an amount of care put into it that you just don't find today very much. You won't regret this purchase.

January 15, 2026
Unprompted review
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Reply from FJackets.com

Hi Joe,

We’re delighted to hear the jacket and packaging exceeded your expectations. Thank you for sharing your experience, and we’re thrilled that you’re so pleased with your purchase.

Regards,
Team FJackets

Rated 5 out of 5 stars

Really happy with my leather jacket

Really happy with my leather jacket, the standard of leather is high quality and I have been really impressed with the exchange service too by F jackets due to initially over sizing. Would strongly recommend.

January 15, 2026
Unprompted review
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Reply from FJackets.com

Hi MR JENKINS,

It’s wonderful to hear that you’re enjoying your leather jacket and impressed with the quality. We’re happy the exchange process was easy and appreciate your kind recommendation.

Regards,
Team FJackets

Rated 5 out of 5 stars

Wool Jacket

Every time I make a purchase from FJackets the experience is always perfect. The quality of the material is second to none. I always look forward to shopping here. Thanks again 5 stats

January 15, 2026
Unprompted review
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Reply from FJackets.com

Hi Tony,

It’s fantastic to hear that every purchase with FJackets has been a great experience. Thank you for your kind words and continued support. We’re delighted that the quality and service keep meeting your expectations.

Regards,
Team FJackets

Rated 5 out of 5 stars

Very stylish jacket!

I ordered The Mens Cognac Shirt Collar Leather Jacket and the price was what grabbed me, needless to say once the Jacket arrived it was perfect. From cost, sizing to shipping everything went seamless. So if you are looking for a leather jacket FJackets is the place to shop with peace of mind without worrying is it real leather or will I get it at all. Oh and by the way, I do not work for FJackets or receive compensation.

December 31, 2025
Unprompted review
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Reply from FJackets.com

Hi Howard,

It’s great to hear your Cognac Shirt Collar Leather Jacket exceeded your expectations and that everything from sizing to delivery went smoothly. Thank you for sharing your experience and for recommending FJackets so highly.

Regards,
Team FJackets

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Rated 5 out of 5 stars

An Excellent Coat At a Fair Price

The quality of the coat I ordered is excellent. I am 5 feet 4 inches tall and weigh 122 lbs. and I was unsure about ordering a small size or a medium. After chatting with customer service I ordered a medium and it fit perfectly. The sleeves are the right length and there is room for wearing a sweater or blazer under it if needed. The coat itself is very warm and protects me from wind and cold. It has classic styling so will be attractive for years to come. It is well constructed and was well packaged for shipment.

January 15, 2026
Unprompted review
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Reply from FJackets.com

Hi KC,

We’re thrilled that your coat fits perfectly and keeps you warm. It’s great to hear you’re happy with the style, quality, and fit over a sweater or blazer, and we hope it brings you years of enjoyment.

Regards,
Team FJackets

Rated 5 out of 5 stars

First coat was too tight

First coat was too tight. Sent it back and got a larger replacement very quickly.

January 9, 2026
Unprompted review
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Reply from FJackets.com

Hi Gene,

We’re pleased to hear the exchange process was seamless and that your replacement coat fits perfectly. Thank you for sharing your experience, and we’re glad we could make it quick and hassle-free.

Regards,
Team FJackets

Rated 1 out of 5 stars

AVOID AVOID

AVOID AVOID ! these are owned by Hexder LLC which has average one star reviews. Both should definitely be be avoided. They are a scam! I have no idea how F Jackets are rated so highly - all I can think is that they are paid reviews!
If I could give these zero stars I would. Paid £143 for jacket on F Jackets site, after 8 days still showing as 'being processed - quality checked etc' F Jackets website leads you to believe you are ordering from UK but these are an American / Dubai based company owned and billed through Hexder LLC.. F Jackets website is unfit for purpose, not mobile compatible and their AI based chatbot doesn't work - just get spinning wheel .
I have raised case on PayPay (thankfully under buyer protection but still have to wait two weeks to allow this appalling 'company' to respond. So far - no response at all !

January 7, 2026
Unprompted review
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Reply from FJackets.com

Hi Keith,

Thank you for sharing your experience. We’re very sorry for the frustration and delays you’ve encountered, and we truly value your feedback.

We want to clarify that while F Jackets is a UK-based brand, some orders are fulfilled from overseas stock locations to ensure availability. We understand how this can be confusing and want to reassure you that all shipments are handled securely and safely.

Our Customer Support Supervisor, Hazel Peter, will be in direct contact with you to personally oversee your order and make sure it reaches you without further delays. She will remain available until the item is safely delivered.

We sincerely regret the inconvenience caused and appreciate you bringing this to our attention. Your feedback helps us improve our services and customer experience.

Regards,
Team FJackets

Rated 5 out of 5 stars

Jacket was just as described and fitted…

Jacket was just as described and fitted great well pleased would use again thank and fast delivery to

January 3, 2026
Unprompted review
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Reply from FJackets.com

Hi Brian,

We’re glad to hear the jacket fit perfectly and matched your expectations. Thank you for highlighting the fast delivery, and we look forward to serving you again in the future.

Regards,
Team FJackets

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Rated 5 out of 5 stars

Leather jacket

Was a bit sceptical about ordering the Jacket but was very happy when jacket arrived and am going to keep it. The customer service team were really helpful and Jacket was packaged nicely and fits perfect. I will be using fjackets in the future

January 13, 2026
Unprompted review
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Reply from FJackets.com

Hi Ben,

It’s wonderful to hear that your jacket arrived safely and fit perfectly. We’re glad our customer service team could assist you, and we appreciate your trust in FJackets for your future purchases.

Regards,
Team FJackets

Rated 5 out of 5 stars

Great Jacket

I was looking for a leather jacket for a while. Dillards: and a few other stores, Even Neiman Markus at the Galleria in Houston. When I came across the Fjacket website, I saw this great looking jacket in cognac that I really liked at a great price; so I took a chance. Considering their return policy; it was a no brainer. The jacket is perfect.Definitely a quality jacket, at a great price.

January 4, 2026
Unprompted review
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Reply from FJackets.com

Hi Nelson,

We’re so glad you took a chance and found the perfect jacket. It’s great to hear the quality, fit, and value lived up to your expectations. Thank you for sharing your experience with FJackets.

Regards,
Team FJackets

Rated 5 out of 5 stars

Excellent!

Very impressed with the quality and service of my order and product!

January 14, 2026
Unprompted review
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Reply from FJackets.com

Hi Travis,

We’re thrilled to hear you’re impressed with both the quality and service. Thank you for sharing your experience, and we truly appreciate your support.

Regards,
Team FJackets

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