FJackets.com Reviews 2,201

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting the soft and supple leather, and the stylish designs that garner many compliments. The fit is frequently described as perfect, with many appreciating the accurate sizing and tailored feel. Reviewers also commend the excellent customer service, noting the helpfulness, quick responses, and efficient handling of exchanges and returns. Delivery is consistently fast, even for international orders, and products arrive well-packaged and in pristine condition. However, some people were dissatisfied with the quality of certain items, describing them as cheap and not feeling like genuine leather. There were also occasional issues with delivery delays and unexpected charges for taxes or tariffs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction that... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the product's... See more

Delivery service

People report positive experiences with delivery service, often highlighting prompt and fast shipping, with... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and seamless,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb cognac jacket for my wife. Such beautiful styling and strikingly attractive colour… both the shade and design hit you in the eye and scream quality. Fits her to a tee as did the red jacket... See more

Rated 5 out of 5 stars

Had two jackets from here now, a blazer type and the tan biker jacket. The blazer I ordered the wrong size initially, return and exchange was quick and easy had loads of compliments. The tan biker ja... See more

Rated 5 out of 5 stars

I ordered my 1st leather jacket from Fjackets & the whole experience was fantastic! I initially ordered a medium which was too big for me so I had to return it for a smaller size & a different styl... See more

Rated 5 out of 5 stars

Couldn't be happier with my experience with F Jackets! Seriously. The prices are outstanding, the options are great and their customer service is out of this world. Being that the suit shipped from ov... See more


Company details

  1. Outerwear Store
  2. Leather Coats Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Over 55,000+ happy customers trust FJackets. Explore our official brand for the latest leather outerwear for men and women.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Top notch quality, reasonable prices

The quality is top notch and the prices are very reasonable. I had to make a return for a different size (their size chart was great, but I didn't follow it and should have) - they exchanged my item right away. Shipping was fast for both the original jacket and the exchange.

February 2, 2026
Unprompted review
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Rated 4 out of 5 stars

Shipping took 18 days

Shipping took 18 days. Jackets are sheep skin not lamb skin. Jacke was made incorrectly, the collar on the right side does not lay correctly. Does not match the photo in the add.
I have to say this company does try to do everything they can with the problems with an item purchased from them, especially Hazel. They gave me a discount on the jacket that was purchased. It shows they try their best to satisfy their customers.

February 9, 2026
Unprompted review
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Reply from FJackets.com

Hi Dominick

Thank you for taking the time to share your feedback, we truly value it.

We’re sorry to hear that your experience did not fully meet expectations. Please know that we stand behind the quality of our products and take all feedback regarding materials, craftsmanship, and overall presentation seriously. Maintaining high standards is very important to us, and comments like yours help us continue improving.

Regarding delivery timing, while shipping can occasionally be influenced by external logistics factors, we always work to ensure orders arrive as efficiently as possible and appreciate your patience.

Our supervisor, Hazel Peter, has personally reached out to ensure any pending concerns are properly addressed. She will remain available and in contact with you until everything is fully resolved.

We appreciate the opportunity to assist and are committed to ensuring a positive outcome.

Regards
Fjackets Team.

Rated 5 out of 5 stars

After being a lifelong Wilson customer

After being a lifelong Wilson customer, I began shopping around for options after they closed all of their local stores. Found FJackets online. Very impressed with the selection, reviews and pricing…so I gave them a chance. Wow!!! What a great experience! Easy to order, good communication and fast shipping. Received the jacket packed nice and secure. The quality of leather and construction is excellent! I also love the lighter weight and even the easy access phone pocket! I get compliments constantly….love it!! Looking forward to my next purchase! Definitely a great value!

January 30, 2026
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Rated 5 out of 5 stars

A Great Purchasing Experience

I recently bought a couple leather jackets on FJackets.com and I’m so happy with them. I picked the distressed brown biker and the camel brown trucker in size M, and I must say their are really cool…!!!!
They feel warm and comfortably soft with a cool looking so I wear them for anything and anywhere…
The transaction was quick and simple and the SH&H faster and professional than I expected. The relationship quality/price was so good that I’m thinking to buy more jackets . The customer service was so nice and helpful when I needed, always updating info about my order. Guys, you must try their items because this company is really trustful and sell quality goods for reasonable prices. What you see in the pictures is what you receive at home, guaranteed!!!
Considering I tried some other websites and got spammed, I have to say: Thanks guys for this pleasant experience and see you in my next order…

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered first leather jacket

Ordered first leather jacket, so pleased with the quality of leather and zips and the fit I ordered a second, delivery as advertised. I think they are good value and would recommend.

January 22, 2026
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Rated 5 out of 5 stars

Jacket arrived well packaged

Jacket arrived well packaged. I was amazed at the quality and fit, the colour is gorgeous too. I ordered a 12 and it fits perfectly. Would definitely order again when I need a new one. Good communication too.

February 3, 2026
Unprompted review
Rated 2 out of 5 stars

The customer service was good

The customer service was good. It took over a month to get my suede jacket. Customer service kept me informed without me having to contact them. Customer service indicated the jacket was not in stock and I could either wait for them to be back in stock or I could have my money back. The jacket looked good online so I said I will wait. When the jacket arrived it had a really bad foul smell to it. It was a chemical/gas smell that made me feel nauseous. The jacket did not feel like the leather I am used to like from lambskin. The fit was good but the leather was not soft. It looked more like a polyester/vinyl jacket. You do have to go through a process to return the jacket. I only tried it on in my house and I never wore it outside. In the end I did get refunded.

December 18, 2025
Unprompted review
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Reply from FJackets.com

Hello Dale,

Thank you so much for taking the time to share such a detailed review. We truly appreciate your balanced feedback.

We are really glad to hear that you felt supported by our customer service team and that they kept you informed throughout the delay. We always aim to be transparent about stock updates and provide clear options, so it means a lot that this stood out positively.

We are sorry to hear about your experience with the jacket itself. Our suede and leather pieces go through quality checks, and your feedback has been shared with our quality control team for further review.

Although we are glad the refund was successfully processed in the end, we never want the overall experience to feel inconvenient or underwhelming.

Our supervisor, Hazel Peter, has reached out to you directly and remains available to resolve any remaining concerns or questions you may have. We truly value your feedback as it helps us improve both our products and our processes.

Regards,
Team FJackets

Rated 5 out of 5 stars

Great Blazers

The website was easy to navigate through and the variety is terrific. I was looking for a leather blazer and they had a variety.

I bought one in December 2025 and one in January 2026.

I purchased a tan blazer and then a black one. The product is well made, especially for the price, and I've gotten several compliments on the jackets.

I would definitely go back to FJackets when I am in the market for another one.

The delivery was on time as well.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

It’s a great jacket and very durable

It’s a great jacket and very durable. My girlfriend I bought it for said it was very stiff and she wanted something a bit more soft and supple,but make no mistake about it because it is very durable and would be great on a motorcycle

February 15, 2026
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Rated 5 out of 5 stars

Great coat

Warm, comfortable, and stylish. The first time I wore this coat out, two different people told me it looked good on me. It fits well and feels good.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous Quality Leather Jacket

This is the second leather jacket I’ve bought from FJackets and am just as pleased with this one as the first. The measurements are spot on and it fits perfectly. Beautiful quality and shipping was very quick with this one.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

It arrived earlier than expected

It arrived earlier than expected. I was charged customs but FJackets reimbursed me for that. They kept their word.it is a beautiful leather jacket and is now my favorite jacket. I ordered it on 1 February and received 5 February.

February 5, 2026
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Rated 4 out of 5 stars

Good buy

The jacket is great, soft and stylish. Only thing was is that it took almost 4 weeks to receive order.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I was a bit sceptical about FJacckets…

I was a bit sceptical about FJacckets as there didn't seem to be an address, however I did read the reviews and wasn't anything alarming,
So I went ahead and purchased a fantastic Brown leather jacket, it fitted fantastic, and was very well made, and arrived quickly,
I couldn't be more delighted 😀

February 11, 2026
Unprompted review

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