Not very helpful at all. Calls were rejected and not returned, asked to speak to litigation department never returned call. Needed help when my step father passed and his family were threatening me,t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amy was great. Responsive to our communication. Have moved many times and she was one of the best for efficiency and communication. Unfortunately couldn’t say the same for our purchasers solicitor @ T... See more
Sarah and Claire were very professional but down to earth, explaining things in everyday terms, which made life easy.
We have used FSG twice now for house purchases. They are efficient , reliable and trustworthy. Lorraine King & Arran D’Cruz were our main contacts and both are so incredibly helpful. Both house... See more
Company replied
Company details
- Lawyer
- Employment Attorney
- Estate Planning Attorney
- Family Law Attorney
- General Practice Attorney
- Immigration Attorney
Written by the company
Fisher Jones Greenwood LLP (FJG) is a leading Essex and Suffolk-based firm of solicitors, providing expert legal advice and high-quality legal services to individuals and businesses. With over 40 years’ experience, we combine strong ethical values with a commitment to exceptional client service. Known for being trusted, approachable and forward-thinking, we support our clients at every stage of their legal journey, delivering clear guidance and a consistently high standard of service. We offer a full range of legal services for individuals, including family law, conveyancing, wills, life planning and probate, as well as specialist advice for businesses across corporate, commercial, employment and dispute resolution matters.
Contact info
The Tower, Phoenix Square, Wyncolls Rd, Colchester, Essex , CO4 9HU, Colchester, United Kingdom
- 01206835300
- info@fjg.co.uk
- www.fjg.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sarah and Claire were very professional…
Sarah and Claire were very professional but down to earth, explaining things in everyday terms, which made life easy.
Not very helpful at all
Not very helpful at all. Calls were rejected and not returned, asked to speak to litigation department never returned call. Needed help when my step father passed and his family were threatening me,they didn't give any help,refused to give me a copy of my mother's will or open my step fathers will. WOULD NOT RECOMMEND
Amy was great
Amy was great. Responsive to our communication. Have moved many times and she was one of the best for efficiency and communication. Unfortunately couldn’t say the same for our purchasers solicitor @ Thomson Smith and Puxon. They were dreadfully slow. Thanks Amy
Great experience
We had an excellent experience with Fisher Jones Greenwood throughout the purchase of our new home.
A special thank you to Evie Clark, who was incredibly meticulous, responsive and supportive throughout the entire process. We would also like to thank Siobhan, James and Archie, who were all professional, knowledgeable and helpful whenever we needed assistance.
The whole team kept us informed throughout, answered our questions promptly and made what can often be a stressful process feel much more manageable. We particularly appreciated the team’s efforts towards the end of the transaction when a last-minute mortgage offer change needed to be processed within a very short timeframe to keep our completion date on track.
Thanks to their support, we were able to complete smoothly on our new home and we are very grateful for all the help we received along the way.
We would not hesitate to recommend Fisher Jones Greenwood to anyone purchasing a property.
I recently used this solicitors firm…
I recently used this solicitors firm and was extremely impressed with the service I received. From the outset, the team was professional, knowledgeable, and responsive. They took the time to explain every step of the process clearly and kept me informed throughout.
Their attention to detail and commitment to achieving the best possible outcome gave me complete confidence in their advice. Communication was excellent, with queries answered promptly and efficiently.
I would highly recommend this firm to anyone seeking reliable, professional, and approachable legal services. Thank you to Hannah and the team for your support and expertise.
Amazing service
Amazing service
Amazing staff.
As a first time buyer the process felt daunting.
But with this Amazing team and there patience and very clear communication made everything so much easier.
I would recommend Fisher Jones Greenwood to anyone.
Thank you all once again

Reply from Fisher Jones Greenwood Solicitors
No callback
I called to discuss appointing then as our Solicitor. Someone took my number and said I'd receive a callback that day. That was Tuesday and now we are Thursday and I've not had a callback.
Not the best service and does not make me feel like they are a firm of Solicitors we'd use.
I can not recommend enough
I can not recommend enough! Prompt and effective communication and reliable expertise made the whole process run very smoothly and as stress free as a house purchase can be!

Reply from Fisher Jones Greenwood Solicitors
Great experience with Alex Wright
Great experience with Alex Wright, from the Billericay branch, when dealing with a transfer of equity. Process was efficient and I was kept well informed throughout

Reply from Fisher Jones Greenwood Solicitors
10/10
We have used FSG twice now for house purchases.
They are efficient , reliable and trustworthy.
Lorraine King & Arran D’Cruz were our main contacts and both are so incredibly helpful.
Both house purchases completed in the agreed timeframe. No stress or worry. It’s so important to have solicitors you trust , and we have that with FSG.
Would recommend to anyone.

Reply from Fisher Jones Greenwood Solicitors
James Harvey is absolutely outstanding…
James Harvey is absolutely outstanding in what he does, I cannot recommend his professional services enough, he has been extremely efficient, polite and understanding throughout.
James has taken all my calls and been completely reassuring and answered any questions in depth. He made me feel safe and looked after, and nothing was too much. He never made me feel I was asking odd questions, but always filled me with complete confidence and reassurance that I'd chosen the best solicitor.
I cannot recommend James enough, I wouldn't hesitate to use James for future services.
Thank you James, wishing you the very best in everything you do.
Kayleigh

Reply from Fisher Jones Greenwood Solicitors
New property purchase
I recently completed a new property purchase using FJG and everything went very smoothly and completed in around six weeks. James, Arran and Siobhan were all very responsive to any queries. Very happy with the service.

Reply from Fisher Jones Greenwood Solicitors
Excellent
The Colchester team who helped me move house were very professional. Special thanks to Katie Huggett who went above and beyond. She is a pleasure to deal with - nothing was too much trouble.

Reply from Fisher Jones Greenwood Solicitors
I had a great experience with the FJG…
I had a great experience with the FJG team, particularly Hannah. They were very efficient, and the online portal made it easy to track the progress of my sale. Whenever I had questions, they were quick to respond and always happy to help. Nothing was too much trouble. I would definitely recommend them.

Reply from Fisher Jones Greenwood Solicitors
My Sale
The FJG team were very efficient and their on line portal kept me up to speed with my sale progress. Nothing was too much trouble and the team were always easy to get hold of when i had any questions.

Reply from Fisher Jones Greenwood Solicitors
Can’t recommend Fisher Jones Greenwood…
Can’t recommend Fisher Jones Greenwood enough! Loraine’s team were excellent, great communication, friendly with great expertise. Recommend to anyone buying or selling especially first time buyers like us!

Reply from Fisher Jones Greenwood Solicitors
Fantastic
We used FJG some time ago because they were recommended to us. We honestly couldn’t fault them, Arran was in charge of our house purchase and he was great! Arran was friendly, all our questions were answered promptly and everything was clearly explained throughout. Very happy, thanks!

Reply from Fisher Jones Greenwood Solicitors
WARNING! Don't use
WARNING! DO NOT USE! Hard to understand why Taylor Wimpey recommended FJG to handle New Build transactions in Suffolk. FJG is an amateur company run by INTERNS! Arran D'Cruz handled my house transaction being stationed overseas. Arran was super arrogant from the beginning and acting like he actually did not want to assist with the deal, Arran has zero understanding of international transactions, hardly returned calls or messages left to him and responded to emails only weeks after I sent them if at all. After NO COMMUNICATION for month's at all I called several other new build conveyancers to get a grip on who I am dealing with. FJG is totally unknow in the trade, except from in Sudbury! As I was too far in the process I was recommended to see if FJG was able to process the transaction in full. Near the end - even when I received an email asking if I was okay with completing and replying "yes", I received an email stating "we are busy and will deal with you when we have time..." ! If you are buying a house from overseas or from anywhere else for that matter, STAY AWAY FROM FJG. FJG might be able a local transaction in Sudbury - that's it.
Good experience with FJG
Overall the communication was great, the several hurdles and hitches were managed well. It’s a stressful process, but my designated case manager was on hand at all times to ensure progress and avoid unnecessary delays.

Reply from Fisher Jones Greenwood Solicitors
Don't use
If you want informed and proactive advice, and a professional level of service, don't use the conveyancing team at the Colchester office.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







