Flame UK Reviews 

139
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, highly professional, and exceptionally knowledgeable during every single interaction. People note that the team consistently provides efficient and reliable service, ensuring that all scheduled tasks are completed promptly. Some people were satisfied with how straightforward, clear, and completely seamless the entire service process is from start to finish. Consumers also deeply appreciate the transparent communication and carefully tailored solutions offered for managing various daily operational requirements. Reviewers emphasize that working with this dedicated team feels truly supportive and entirely focused on delivering quality results consistently.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the professional, efficient, and reliable team.... See more

Staff

Clients share positive opinions on staff, frequently highlighting their outstanding professionalism and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the quick responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a fantastic experience with this company. The team was incredibly helpful, quick, and reliable throughout the entire process. The staff were friendly, kept us well informed every step of the wa... See more

Company replied

Rated 5 out of 5 stars

I've been dealing with the company for some time now, and i always had quick responses, and Tammy is always happy to help. I cannot find anything bad about them, i fully recommend Flame for any waste... See more

Company replied

Rated 5 out of 5 stars

We needed some materials removed from our site, Will sorted us out and had them gone in less than 48 hours. This is the second time they’ve helped us out in short notice. Will definitely be using the... See more

Company replied

Rated 5 out of 5 stars

This company is awesome. From the very first time I spoke to them it has been so easy to get collections set up, any adjustments made, there is alway someone immediately available to chat to. 100% r... See more

Company replied


Company details

  1. Waste Management Service
  2. also in
  3. Energy Supplier
  4. Environmental Health Service

Written by the company

Flame UK are independent specilaists in sustainable waste and energy managment. We specialise in integrated solutions for businesses' environmental and energy needs. Flame UK supports businesses to become more sustianable at the same time as improving compliance and reducing costs in a uniquely efficient and professional way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(139)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Waste removal and ongoing service

I was in need of waste removal and I had an extreme time restraint. I the only access was between 10-11am after that i was shut out. Flame was able to get it done for me and now they are actually doing our regular service. Amazing company highly recommended

November 16, 2021
Unprompted review
Flame UK logo

Reply from Flame UK

Pleased to have been able to help, and thank you for leaving us a great review!

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Rated 5 out of 5 stars

Excellent Service

Flame UK provided an excellent and professional service proving a skip when it was really hard to find any that were available.
They arranged for the delivery and collection on the perfect dates and were extremely competitive

November 16, 2021
Unprompted review
Flame UK logo

Reply from Flame UK

Thanks Anna, glad to have been able to help.

Rated 5 out of 5 stars

Signage and WorkWear Supplier

We are a supplier of Signage along with Work Wear and have been a supplier to Flame UK for a number of years. We have always found them very easy to work with and most importantly payment is always prompt, which is much appreciated. Thank you Team Flame UK for your continued support and custom.

November 15, 2021
Unprompted review
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Reply from Flame UK

Thank you for this great review!

Rated 5 out of 5 stars

Flame UK are our Customer - what more could we ask for?!

We have worked as a supplier with Flame UK since July of 2021. As Customers go, what more could we ask for?! They are great communicators and always respond to us in a timely and professional manner. Payment is always made on time and in full, no chasing necessary! Feedback is always given and received both ways to ensure that we achieve the maximum output from the projects we undertake, something that both Flame UK and Premium Sales are passionate about. We love working with them on projects, and hope this remains a long term partnership!

November 15, 2021
Unprompted review
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Reply from Flame UK

Thank you for this great feedback Becky, we look forward to continuing to work with you.

Rated 5 out of 5 stars

Excellent Knowledge

We worked with the Flame UK team on a branding project, they were excellent to deal with and their passion for their customers was evident. A real pleasure to work with.

Great team and excellent knowledge, their experience in the waste industry was overwhelming. Great at problem solving and dealing with complex waste solutions.

November 10, 2021
Unprompted review
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Reply from Flame UK

Thanks Suze for your great feedback, it is great working with you.

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Rated 5 out of 5 stars

A Pleasure to work with....

We have been working together for more than 6 years and have always found Flame reliable and efficient. They always offer a practical solution to their customers and are a pleasure to work with.

October 28, 2021
Unprompted review
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Reply from Flame UK

Thank you Katy for this great review.

Rated 5 out of 5 stars

Flame UK Waste Brokers to Caledonian Modular

Flame UK provide Caledonian Modular with our waste broker service. Over the past year of my employment I have found the team to be proactive, collaborative and quick to resolve any issues or concerns. The Flame team have also supported with a number of sustainable items to improve our waste efficiency often going above and beyond what was required of expected. I would highly recommend. Stephen Woolf HSEQ Director.

October 27, 2021
Unprompted review
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Reply from Flame UK

Thank you Stephen for this great feedback to the team, it is much appreciated. We look forward to continuing to work with you in future.

Rated 5 out of 5 stars

Flame UK is an excellent company

We have been a Flame UK supplier for 5 years. We have always found them to be an excellent company to do business with. We highly recommend them.

October 26, 2021
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for your great feedback.

Rated 5 out of 5 stars

Refreshing!

Been working with Flame for a few months now - refreshing to have a client who understands the requirements of our business and the rules we are governed by
They always give accurate information and have been a great partner on all the jobs we have worked together on
Such a friendly and approachable team too!

October 26, 2021
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you so much for this great feedback! it's out pleasure to be of assistance and we look forward to continuing to work with you.

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Rated 5 out of 5 stars

My experience with Flame has been absolutely brilliant!!

My experience with Flame has been exceptional! Superior client care and intimate awareness every step of the way. They go above and beyond to complete my requests-Thank you flame UK im proud to be a continued client!

October 25, 2021
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you so much for your kind words. We look forward to continuing to work with you!

Rated 5 out of 5 stars

I’ve been using flame’s services for…

I’ve been using flame’s services for over 3 years now and the service is always on point. Any issues are resolved quickly and the team are always very friendly and easy to talk to. Thanks guys, will continue to use your services for years to come :)

October 25, 2021
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you very much for this kind review, we look forward to continuing to work with you.

Rated 5 out of 5 stars

10 out of 10 for being a super customer

Having read some of the wonderful customer reviews below, I wanted to jump in and say how equally fantastic they are as a customer. My entire team enjoy dealing with them, but most importantly they’re hugely motivated to do their upmost for them and their customers. 10 out of 10 for being a super customer.

October 25, 2021
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you so much for this super feedback!

Rated 5 out of 5 stars

Lauren always goes that extra distance…

Lauren always goes that extra distance to help with the best deal
I always feel comfortable that I have had the best advice

October 25, 2021
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for your kind words, we are so pleased that Lauren could find you the best deal for your business.

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Rated 5 out of 5 stars

Adil helped us to change energy…

Adil helped us to change energy provider from British Gas who were charging us 39p per kWh for electricity to another provider @ 25p per kWh fixed for 3 years & saved my Church thousands as we are all electric. Very professional, diligent & kept us informed all the way .I would highly recommend Adil & Flame

October 22, 2021
Unprompted review
Flame UK logo

Reply from Flame UK

Thank you for the great review, always good to get great feedback. We all really appreciate it. 🙏

Rated 5 out of 5 stars

Fantastic customer service!

Flame have looked after our energy contracts for a number of years now and have continually helped us reduce costs in a market where costs are always on the rise. Adil has often gone above and beyond to help us and will continue using them in the future. Highly recommended.

September 3, 2021
Unprompted review
Rated 5 out of 5 stars

Lauren Nash

Lauren Nash has been, and continues to be, very helpful. Thank you for your hard work!

November 22, 2019
Unprompted review
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Rated 5 out of 5 stars

I absolutely love dealing with this…

I absolutely love dealing with this company, we have been dealing with them for a couple years now and they always provide excellent customer services everyday, they are a pleasure to work with and always polite and professional when dealing with any inquiries.
I would highly recommend them for everything they do.

March 29, 2019
Unprompted review
Rated 5 out of 5 stars

Flame UK, supporter of local sports charity and services to schools

Flame UK are a long standing supporter of our school sport charity inspire+. Flame UK are an extremely professional company to work with, nothing is ever too much trouble and they go about everything with a very personal and 'family' feel approach. The work they have been able to do for our schools has been first class. Flame UK have been able to offer schools new waste management services through their extensive skill set. Providing schools with packages beating other providers and going above and beyond with the level of service and customer care they receive.

March 21, 2019
Unprompted review

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