flatspot Reviews 

10,763
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often noting items arrive quickly and are well-packaged, ensuring products are in perfect condition. People frequently highlight the excellent overall service, including an easy-to-use website and smooth processes for ordering, payment, and hassle-free exchanges. Many are very satisfied with the high quality and wide selection of products available, finding exactly what they expect. However, some customers also noted occasional product faults or quality concerns, such as issues with stitching or the material quality of certain items.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Product

Users describe positive interactions with product, consistently praising the quality, range, and value of... See more

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency and ease of... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent quality of... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of ordering and quick delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Advertised a pair of trainers I really wanted at a reasonable price, delivered quickly as promised, packaging was solid and made sure the trainers didn't get dinged on the way to my underground sneake... See more

Company replied

Rated 5 out of 5 stars

Never had a bad experience with Flatspot so never had a reason to try out customer care. As usual the goods arrived in perfect condition and as they are Nike SB fitted perfectly. The colour is mint in... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure shopping at Flatspot, you know what you’re getting. A seamless faultless service. I like their points system that converts to money off your next shop as well. Delivery was super qu... See more

Company replied

Rated 5 out of 5 stars

Initial order was incredibly quick. Due to a size issue I had to swap for slightly larger size which was completed free of charge and replacements received shortly after. Very happy with the trainers…... See more

Company replied



Company details

  1. Shoe Store
  2. Clothing Store

Written by the company

Established in 1995, we are the leading independent online retailer for men’s contemporary fashion and streetwear. We stock a unique collection of shoes, hardware and apparel to suit a variety of styles, from durable workwear champions such as Carhartt to tech fuelled skate-ready footwear from Nike SB, Vans and Adidas. With a focus on skateboarding, we are based in the Southwest of England and regularly explore new spots within the UK and abroad - check out our tour of Cornwall and late summer trip to Barcelona - with our team Aaron Jago, Josh Harper, Matt Beer, Harry King, Reece Douglas, Steve Attfield, Charlie Reelie and Jack Gorham. Our continually updated assortment of brands range from big players to smaller skater owned independents, ensuring our offering includes the best picks from the industry alongside regular limited edition drops.

Carhartt WIP @ Flatspot

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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Asks customers to review

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4.9

All reviews

(10,763)

1,088 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, shipped quickly

May 15, 2026
flatspot logo

Reply from flatspot

We're glad you had a great experience and fast shipping; we appreciate your feedback.

Rated 5 out of 5 stars

Great choice

Great choice
Quick service
Good communication

May 7, 2026
flatspot logo

Reply from flatspot

We are so glad you had a great experience with us. Thank you for your kind words!

Rated 5 out of 5 stars

First time I have used this site and I…

First time I have used this site and I can’t believe I didn’t know about it. Great selection of quality designer clothing. Posted and arrived next day. Fantastic service and rewards programme looks really good too. Will be back to buy more for sure

May 14, 2026
flatspot logo

Reply from flatspot

We are so happy you discovered us and had such a wonderful first experience! We are thrilled you appreciate our selection, fast delivery, and rewards program. We look forward to your next visit!

Rated 5 out of 5 stars

2nd time buying from Flatspot

2nd time buying from Flatspot, great products and delivery very fast and on time would defo recommend

May 13, 2026
flatspot logo

Reply from flatspot

We're so glad you had another great experience with us! We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Great product

Great product, great price and super quick delivery. What more do you need or want🤔

May 12, 2026
flatspot logo

Reply from flatspot

We're so glad you enjoyed our product, pricing, and fast delivery! We appreciate your kind words.

Rated 5 out of 5 stars

Highly recommend.

I love this site. Amazing selection, quick delivery, great products. Would highly recommend.

May 12, 2026
flatspot logo

Reply from flatspot

We appreciate you sharing your feedback! We are so happy you had a great experience with our selection and delivery.

Rated 4 out of 5 stars

Great product..

Great product... great service!!

April 30, 2026
flatspot logo

Reply from flatspot

We're so glad you enjoyed our product and service! We appreciate your kind words.

Rated 5 out of 5 stars

Would use again and recommend.

Would use again and recommend.
Great product,decent price,good communication and prompt delivery,

May 11, 2026
flatspot logo

Reply from flatspot

We're happy to hear you found a great product at a decent price with good communication and prompt delivery! Thank you for your recommendation.

Rated 5 out of 5 stars

Excellent items

Excellent items, well packaged and quick delivery - thank you 🤙🏼

May 11, 2026
flatspot logo

Reply from flatspot

We appreciate your positive feedback! We are so glad you enjoyed our items, packaging, and quick delivery.

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