Flax & Loom Reviews 25

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I bought a great Culotte. Colour and material are fantastic. Also the delivery to Germany was quick. Even though I had a problem with the size, flax and loom did their best to make me happy (I got... See more

Rated 1 out of 5 stars

I had to pay an unexpected - as you claimed to send free of postage charge - an extra 28, 28 EUR to get my parcel ( which was1 trouser - very small envelope!) That was import tax (22,2... See more

Rated 5 out of 5 stars

I recently bought the Peggy dress and absolutely love it! The dusty pink colour is really lovely. The organic cotton feels great. The fit of the dress is perfect, comfortable but also nicely... See more

Rated 5 out of 5 stars

These are super comfortable, fit great and I love that they are 98% organic cotton.

Company details

  1. Clothing Store

Written by the company

Independent, sustainable fashion. GOTS certified clothing brand specialising in Dungarees & Denim. 🌎 Elegant staple pieces for your wardrobe that last. Free UK delivery. We ship worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

jeans that fit like a glove

I ordered a pair of Flax and Looms skinny high waist jeans, and collected them from their site in Matlock.

I tried them on when I picked them up. And I've worn them a few times now.

They fit like a glove.

I've had skinny jeans before that sag on the bum, or I've tried stuff on I can't get over my calf muscles... but these jeans stretch and fit in all the right places.

I will be buying more, for sure!

Love the style and the ethics.

September 7, 2023
Rated 4 out of 5 stars

Love this Culotte

I bought a great Culotte. Colour and material are fantastic. Also the delivery to Germany was quick.
Even though I had a problem with the size, flax and loom did their best to make me happy (I got a refund for the tailor ☺️). A delivery back from Germany would make no science because of the costs for posting and customs.
Thanks again. I love this Culotte and would definitely recommend buying it 😍.

June 20, 2023
Rated 5 out of 5 stars

Happy customer

I bought a jumpsuit which was half price in the sale and was thrilled to receive a further 15% discount as a new customer. My purchase arrived within a couple of days and I am delighted with the great quality and fit.

June 11, 2023
Advertisement
Rated 1 out of 5 stars

I had to pay an unexpected postage

I had to pay an unexpected - as you claimed to send free of postage charge - an extra

28, 28 EUR to get my parcel

( which was1 trouser - very small envelope!)
That was import tax (22,28 EUR)
plus some German postage ( 6 EUR).

If I'd known I would not have ordered with you as you stated the delivery being FREE to me !
Sorry , can't recommend you :(

Trouser though is great

May 30, 2023
Advertisement
Rated 5 out of 5 stars

Brilliant

Brilliant. The dungarees arrived very soon and they look as described on the website. I am very happy with the dungarees, they are beautiful.

November 14, 2022
Rated 5 out of 5 stars

Short-bird shorts. Worth the cost for a better product

Bought some short-bird shorts and was dead impressed as soon as I put them on. They fit perfectly and are so comfortable. They're obviously really well made but still quite light so nice and cool in the heat. Washed 'em a few times now, no colour fade and still soft. Couldn't be happier. Worth the cost and proves that paying a fair price buys you a better product.

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

Peggy dress

I recently bought the Peggy dress and absolutely love it!
The dusty pink colour is really lovely.
The organic cotton feels great.
The fit of the dress is perfect, comfortable but also nicely fitted and flattering.
Highly recommend this dress, it’s the kind of thing you wear all the time and never get bored of!
Love the quality and the ethos behind the brand.
Will definitely be buying more from them.

June 9, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Saw the Mary Lou dungarees and just had…

Saw the Mary Lou dungarees and just had to have them. So pleased with quality and fit that I’ve ordered more. Love the ethics of the company and happy to support them. Don’t usually leave reviews but just had to this time. Wasn’t sure on sizing as I am a size 14 (just 😝) but was advised to get large and they are perfect 👌

June 8, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Superb product.

Love the Frida jeans.
They are a fine addition to my wardrobe. Comfortable, flexible and smart.
They look good with heels, boots and sandals.
They are well cut, well made and they are going to be well worn.

June 5, 2021
Unprompted review
Rated 5 out of 5 stars

Incredible pair of jeans

Incredible pair of jeans. They are made of top top quality material and I just know they're going to last! On top of that they're comfy as, and i don't think I want to take them off. Sustainability, comfort, style, and durability, this Jeans got it all!!

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, love what they stand for. So happy that the jeans live up and exceed expectations. They feel great and fit really well. Couldn’t recommend these guys more.

June 1, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look