Quotes easy to explore and compare with a transparent breakdown. Response time once requested was much quicker than expected and effortless on my part. Fleet Alliance handled everything for me and lit... See more
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I selected a used electric car and got all the documents signed but your agent got back to me a few days later to say that the car was no longer available and I have had to select a different car.... See more
Company replied
From initial inquiry to completion of the deal, we found Intelligent Leasing and Scott Russell excellent! Never leased a car before but everything was explained in detail and the process was very smoo... See more
Company replied
I've just taken delivery of my new Cupra Born that i've leased through ICL. After placing my order i've been in regular contact with Hazel over the last 3-4 months while waiting for build and deli... See more
Company replied
Company details
Written by the company
Fleet Alliance is one of the leading independent Fleet Management and Electric Car Salary Sacrifice specialists in the UK. We help businesses of all sizes reduce their fleet operating costs while delivering the highest levels of service in our industry. We have been named one of the UK’s Best Places to Work 12 years in a row and have won the leasing industry’s benchmark customer service survey four times. As a member of the Climate Group EV100 global initiative, we are one of a group of forward-thinking companies committed to accelerating the transition to electric vehicles and making electric transport the new normal by 2030.
Contact info
Skypark 1, G3 8EP, Glasgow, United Kingdom
- 03456018407
- info@fleetalliance.co.uk
- www.fleetalliance.co.uk
4.7
Excellent
984 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Reply from Fleet Alliance
Thank you for your excellent feedback, Beth. We wish you many happy miles in your new car ❤️🚗
Reply from Fleet Alliance
Thank you for your 5-star review, Julie. We're delighted to hear that you found the service to be excellent ❤️🚗
Can totally recommend
Can totally recommend. Staff are great too, friendly yet professional
December 3, 2024
Unprompted review
Reply from Fleet Alliance
Thank you for your excellent recommendation, Karen. We're delighted to hear you found the staff friendly and professional ❤️
Reply from Fleet Alliance
Thank you for your Excellent review, Ali. We're delighted to hear that you found the service to be Fantastic ❤️🚗
Great service, no pushy sales people; just friendly advice.
I was impressed by John Gallagher who was extremely helpful, and not at all pushy or pressurizing unlike the many other lease companies i talked to. Also the ease of using the website and the prices quoted were very impressive.
November 28, 2024
Reply from Fleet Alliance
Thank you for your 5 star review, Mr White. We're delighted to hear you received great service from our team ❤️🚗
I was informed that the vehicle is in…
I was informed that the vehicle is in stock and will be delivered in December well before Christmas.
However a different officer send me email, advising that the delivery date will be established in mid January 2025.
Delivery may be sometime in March 2025?
I found actions of sales person really impressive, but it was not realistic.
November 6, 2024
Poor customer support when needed.
June 25, 2024
Easy to deal with and quick service
November 21, 2024
Reply from Fleet Alliance
Hi Kieran,
Thanks for your feedback, we really appreciate it.
Enjoy your new car when it arrives, please don't hesitate to get in touch if you require any further assistance.
Intelligent Car Leasing
Thanks Sam for making it very easy and…
Thanks Sam for making it very easy and all your help 👍
November 21, 2024
Reply from Fleet Alliance
Hi Paul,
Thanks for choosing Intelligent Car Leasing for you new car lease.
Enjoy your brand new car when it arrives.
Intelligent Car Leasing
The way I was kept informed through the…
The way I was kept informed through the whole process and Douglas Bell was very helpful answering my questions and queries
November 12, 2024
Reply from Fleet Alliance
Hi Mags,
We are glad to hear that you had a positive experience with our leasing expert, Douglas.
Thanks
Intelligent Car Leasing
Reply from Fleet Alliance
Hi John,
Thank you for taking the time to provide us with positive feedback about our leasing expert Anthony.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Reply from Fleet Alliance
Hi Chris,
We are pleased to hear of your positive experience with Fraser.
Enjoy your brand new car when it arrives.
Intelligent Car Leasing
A very professional approach by patrick…
A very professional approach by patrick the broker i dealt with, also very polite and friendly.
Thank you
November 7, 2024
Reply from Fleet Alliance
Hi Steve,
Thank you for your positive feedback about your leasing journey with us.
Enjoy your brand new car when it arrives.
Intelligent Car Leasing
Leasing could never be made easier.this…
Leasing could never be made easier.this team are a dream to work with.brilliant service.
October 30, 2024
Reply from Fleet Alliance
Hi,
Thank you for your positive feedback about your leasing journey with us.
Enjoy your brand new car when it arrives.
Intelligent Car Leasing
Patrick my attendant was amazing
Patrick my attendant was amazing, I explained everything and he was understanding and forthcoming, he helped me a lot as I was so worried , he really was helpful and made it easy for me I’m so greatful
November 5, 2024
Reply from Fleet Alliance
Hi Kate,
Thank you for your feedback. We are very pleased to hear that Patrick was able to put your mind at ease when it came to your car leasing journey.
Patrick will be on hand should you need any further assistance.
Intelligent Car Leasing
On my second lease now with ICL
On my second lease now with ICL, I’ve dealt with John all through my time with them, you tell him what you want and he’ll sort it, I really admire his honesty and he’ll always advise to suit you and your situation. If you are considering leasing then I’d definitely recommend ICL and John in particular,
October 28, 2024
Reply from Fleet Alliance
Hi Norman,
Thank you for providing positive feedback about your time with Intelligent Car Leasing and our leasing expert John.
Our team will always aim to provide honest, clear and concise information.
Please don't hesitate to get in touch if you need further assistance.
Intelligent Car Leasing
Second car with Intelligent Car Leasing
Scott Russell was very helpful and efficient and we chatted through the various options in my budget range. In the end I went for another Skoda Karoq which is in stock and arriving soon. This is my second car with Intelligent Car Leasing, I also found them very helpful through the last process.
October 28, 2024
Reply from Fleet Alliance
Hi Nicola,
Great choice of car with the Skoda Karoq. We are pleased to hear that this is your second lease with us and appreciate your continued support. Our leasing expert Scott will be on hand should you need any further assistance.
Intelligent Car Leasing
Sara Marshall - Assister Extraordinaire
Sara Marshall was helpful every step of the way despite a serious setback for our fleet delivery - her updates provided a source of assurance and her telephone manner was nothing short of splendid.
Very many thanks for helping be a calm in the storm!
October 28, 2024
Unprompted review
Reply from Fleet Alliance
Thank you for your 5-star review, Abi. We're delighted to hear Sara has been extremely helpful with your fleet delivery ❤️
Excellent website with great deals…
Excellent website with great deals followed by very prompt reply’s to enquiries. Scott was very helpful and made the sales process very simple and relaxed. Excellent !
October 24, 2024
Reply from Fleet Alliance
Hi Michael,
Thank you for your feedback. We aim to provide efficient and friendly customer service.
Please don't hesitate to get in touch with Scott if you need any further assistance.
Intelligent Car Leasing
Excellent service
Sam Yarwood has been really approachable, professional and efficient dealing with our request and queries . I found the quote very competitive compared to other companies
October 21, 2024
Reply from Fleet Alliance
Hi Gema,
Thank you for taking the time to let us know about your positive experience with our leasing expert, Sam.
If we can assist you at all in the future please don't hesitate to get in touch.
Intelligent Car Leasing
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