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Flexicover Travel Insurance Reviews 

2,248
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Quick quote online and easy to arrange online. Declaration any medical issues if needed was easy to do as well. Cost and level of cover was very good.

Rated 5 out of 5 stars

Very happy with your service , helpful staff and good to be able to speak on the phone ! Unfortunately in the Autumn of 2025 I had to cancel my holiday, after I had gathered all the relevant informa... See more

Rated 5 out of 5 stars

I've now used Flexicover for my travel insurance twice and have been very happy with their service. They were able to cover all of my pre-existing medical conditions at a reasonable price, which gave... See more

Rated 5 out of 5 stars

Flexicover is my go-to insurer for travel insurance. Quick and easy to arrange cover with them as you prepare your future travel plans or need to quickly put cover inplace for an urgent journey abro... See more

Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Company

About Flexicover Travel Insurance

Written by the company

Flexicover is one of the UK’s leading travel insurance providers. We have made customer satisfaction and value for money our main focus and pride ourselves on providing a quick, efficient and uncomplicated service. We believe choosing the right holiday insurance is just as important as choosing the right holiday destination. That’s why we provide a wide range of policies, so you can pick the most appropriate insurance cover to suit your needs.

Why choose Flexicover?

Written by the company

Benefits of Choosing Flexicover
- 24/7 Emergency Medical Helpline - 100+ Activities Covered As Standard - Up to £10m Medical Cover Per Person - Up to £5,000 Cancellation Cover Per Person
Featured in the Which? Best Rate Tables
To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
Call Centre
Our friendly customer service team is ready to assist! If you have any questions or would like to speak with someone directly, feel free to give us a call at 0333 005 1071. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Contact info

  • Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom

  • www.flexicover.co.uk

Flexicover Travel Insurance

Cover starts from under £10 – get your quote now

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,248)

58 reviews in the last 12 months

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Rated 1 out of 5 stars

Don’t waste your money, it’s a scam

I have been a customer for 5 years now, buying an annual policy each year.I was caught up in the shut down two weekends ago, stuck in a Milan airport for three days. I had 5 flights delayed and cancelled over the three days and never made it to my final destination of Bacău. In the end I had to return home and paid £439.00 for the pleasure of an Aer Lingus flight to Dublin.As you would imagine I was sure my travel insurance was going to give me some compensation for the loss of my trip and the flights I haven’t had refunded from Aeroitalia and Easy Jet. But no not a penny. I applied via the portal, making separate claims for the different issues. I was told by a very aggressive female member of staff who called me, that I didn’t have a claim for anything. Disappointed doesn’t come near it. To anyone reading this Don’t waste your money, go somewhere else for travel insurance. It’s a take on !!

August 1, 2024
Flexicover Travel Insurance logo

Reply from Flexicover Travel Insurance

Hi Karen,

Thank you for taking the time to leave us a review.

We would be more than happy to contact Collinson the appointed claims provider on your behalf, to try and get you some further assistance or answers to your questions.

Please send your full name, DOB, postcode and reference number to repsonses@tifgroup.co.uk, or alternatively you can contact them directly here - https://www.collinsongroup.com/en/contact-us

Kind regards,
The Flexicover Team

Rated 5 out of 5 stars

Flexi is the best

Have used Flexi cover a few times and will continue to use , fast and reasonable price. Keep it up “ Flexi “ .

July 17, 2024
Rated 5 out of 5 stars

Telephone enquiry

The person I spoke to was very helpful and efficient and covered all the details required to obtain a worldwide holiday insurance quote.

June 25, 2024
Rated 4 out of 5 stars

Adequate insurance cover for us

Adequate insurance cover for us, with our medical histories, at a reasonable price.
You could get additional cover, optionally, but we didn't need it.
Have used Flexicover before and will definitely consider them again.

April 20, 2024

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