The day before Flexii was 19dkkr. Yesterday when I bought it was raised to 39 dkk. After I bought at 39 dkk price again changed to one year abonnement free then 39 dkk. But still I give 5 star becaus... See more
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Absolutely terrible. Terrible. They have no common sense at all. They don't respond at all. They only respond to what suits them. I'm signed up for automatic payment but it doesn't work properly. Supp... See more
Company replied
I’m satisfied with flexi service and customer support. Customer support is very helpful. One thing they should consider, to launch the sim for kids smart watches. So we could stay contacted with our k... See more
Company replied
I am very impressed, both with network-coverage and with prices. I used to have yousee subscriptions for my household, because I thought network-coverage was superior there. Now I've discov... See more
Company replied
Company details
Written by the company
Velkommen til Danmarks nye teleselskab! Vi har billige mobilabonnementer uden lir. Hos os er alt 100% nemt, 100% digitalt og 100% billigt. Vores vision er at skabe et nyt teleselskab sammen med vores kunder
Contact info
Denmark
- www.flexii.dk
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Prompt communication with the customer!
April 22, 2026
Reply from Flexii
Hi,
Thank you so much for your review. We’re really glad to hear that the communication has met your expectations 💙
Best regards,
Cecilie
Reply from Flexii
Hi Rafael,
Thank you so much for your review. We truly appreciate your feedback and are happy to know that everything is working well for you 💙
Best regards,
Cecilie
you said that my line was migrated but…
you said that my line was migrated but it wasnt
April 15, 2026
Reply from Flexii
Hi Gabriel,
Thank you for sharing your experience with us. We completely understand how frustrating it must be if you’ve been informed that your number has been transferred, but that’s not what you’re seeing.
We’d really like to look into what happened and help you sort this out. If you’d like, please send us an email at trustpilot@flexii.dk with your details, so we can take a closer look.
Best regards,
Katharina
Reply from Flexii
Hi Larry
Thank you so much for your lovely review. We’re really happy to hear that you’re satisfied as a Flexii customer 💙
Best regards
Cecilie
Reply from Flexii
Hej Jakob
Hvor er det dejligt at høre, at du er tilfreds med handlen 💙 Tak fordi du tog dig tid til at skrive!
De bedste hilsner
Katharina
super god pris ift det man får😁
March 29, 2026
Reply from Flexii
Hej Zana
Tusind tak for din anmeldelse. Det glæder os at høre, at du føler, du får god værdi for pengene 💙
De bedste hilsner
Cecilie
I had to try several times
I had to try several times, over several days, to be able to buy the SIM card. The purchase wouldn't go through. It was exhausting trying to buy it.
March 21, 2026
Reply from Flexii
Hi Ana
Thank you for your feedback. It sounds like a frustrating experience having to try several times to complete the purchase.
We would really like to hear more about what happened, so we can learn from it and make things easier in the future. You’re welcome to write to us at trustpilot@flexii.dk.
Best regards
Rosalina
Great experience!
I switched to Flexii because I had lots of issues with my previous phone service provider. So far I am extremely happy with the quality and price of the service! Thank you
March 10, 2026
Reply from Flexii
Hi Johannes
Thank you so much for your lovely review. It means a lot to us to hear that you’ve had a great start with us, and that both the quality and price live up to your expectations.
We’re happy that you’ve chosen us, and we look forward to giving you just as good an experience in the future 💙
Best regards,
Rosalina
Mal good super
March 10, 2026
Reply from Flexii
Hej Nizami
Tusind tak for din positive anmeldelse. Det glæder mig at høre, at du er tilfreds 💙
De bedste hilsner
Rosalina
Billig Data på sim til internet brug
Billig Data på sim til internet brug, og det fungerer, dog en lille irritation, ingen support til data-router, men fandt selv fejlen, da sim-kort skulle være låst efter indtastet egen valgte pinkode.
June 25, 2025
Reply from Flexii
Hej Kurt
Tusind tak for din anmeldelse. Det er rigtig dejligt at høre, at du er tilfreds med prisen og at det fungerer, som det skal. Jeg forstår godt, at det var frustrerende med manglende support til data-routeren, men hvor er det godt, at du selv fandt løsningen.
De bedste hilsner
Mikkeline
we bought a subscription for free EU calls
we bought a subscription for free EU calls, but then got a huge bill for calls made outside of Denmark! the free calls only applied to international calls made from outside of dk
February 5, 2026
Unprompted review
Reply from Flexii
Hej Phil
Thank you for sharing your experience.
We’re sorry to hear that the subscription did not meet your expectations. We understand how frustrating it can be to receive an unexpected bill.
International call benefits can depend on where the call is made from, and in some cases this can cause misunderstandings about when the included minutes apply. We regret if this was not clear at the time of purchase.
We would very much like to look into your specific case and clarify what applies to your subscription. Please feel free to contact us at trustpilot@flexii.dk and we’ll be happy to assist you further.
Kind regards
Mikkeline
How you can ask for stars before you start yours service
- 2000 stars for asking before you start delivering yours service
January 22, 2026
Reply from Flexii
Hej Christoffer
Tak for din anmeldelse. Jeg forstår godt, at det kan virke irriterende at blive bedt om en vurdering, før du har oplevet vores service. Vi spørger for at få feedback på selve købsprocessen på hjemmesiden, så vi kan gøre den endnu bedre for alle.
De bedste hilsner
Mikkeline
Reply from Flexii
Hi Alexis
Thank you for your review! 🌟 We’re glad to hear that placing your order was easy and straightforward – that’s exactly what we aim for. 💙
Kind regards
Mikkeline
At that moment 4stars
At that moment 4stars, because I use old phone, and grab number a few days before technical works.
But ,sim card I have really fast, first pay been excluding unused days(for me it's perfect).
December 4, 2025
Reply from Flexii
Hi Oleksandr
Thank you so much for your review! 🌟
We’re glad to hear that you received your SIM card quickly and that the payment for unused days worked perfectly for you. We understand that using an older phone and the timing of technical works can affect the experience, but we’re happy that overall it worked well. 💙
Best regards
Mikkeline
The best in the cheaper and Nice app
April 27, 2025
Reply from Flexii
Hi Vegito
Thanks a lot for your review!
We're happy to hear you enjoy the app and find Flexii both affordable and great to use.
Best regards
Anne
Super god pris for fri data abo.
October 4, 2025
Reply from Flexii
Kære Michael
Mange tak for din anmeldelse!
Vi er glade for at høre, at du synes prisen på vores fri data-abonnement er super god – det betyder meget for os!
Glade Flexii-hilsner fra Anne
I’m using oister sim for gaming and the…
I’m using oister sim for gaming and the connection is never the same it’s always up and down. I don’t recommend for gaming.
September 12, 2025
Unprompted review
Reply from Flexii
Hi Sandeep
Thank you for your review.
I noticed you mentioned using an OiSTER SIM card, but your review is posted on Flexii’s Trustpilot page.
If you're experiencing issues with a SIM card provided by us, we’d love to help you out!
Please reach out to us via our live chat at flexii.dk or send us an email at trustpilot@flexii.dk, and we’ll look into it.
Best regards
Anne
Reply from Flexii
Hi Roy,
That’s so great to hear – thanks for the kind words 🙌 We love it when great service and great prices go hand in hand 💙
Best regards
Camilla
Disappointed by poor service in Romania
After many years with another provider, I decided to switch to Flexii. Unfortunately, less than a month later, I had to change providers again.
I often travel to Romania, but the connection didn’t work at all there. I had trouble receiving SMS messages from Romanian numbers, and mobile data barely worked, it would connect for a few seconds before the signal dropped again. I followed Flexii’s recommendations to fix the issue, but nothing helped.
It’s a shame. When I signed up with Flexii, I checked their list of supported countries and saw Romania listed, but the service quality was terrible. It makes you wonder what other countries the provider has issues in.
That said, the service worked quite well in Denmark and in other European countries I visited, including Spain, Germany, Czechia, and Hungary.
August 7, 2025
Unprompted review
Reply from Flexii
Hi Roxana
Thank you for sharing your experience.
We're sorry to hear about the issues you faced in Romania — we understand how frustrating that must have been, especially after switching providers.
Romania is listed among our supported countries, so we take your feedback seriously. If you encounter any issues in the future, feel free to reach out so we can investigate.
We're glad to hear the connection worked well in Denmark and other European countries, and we appreciate you pointing that out.
Best regards Anne
Useful and worth money.
July 28, 2025
Reply from Flexii
Hej Kamrangma
We’ll take that as a solid win! 💪 Thanks a lot – we love keeping it simple, useful and wallet-friendly. Glad to have you on board! 😎
Best regards
Camilla
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