Banner for Flightright

Flightright Reviews 4,084

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in securing compensation and refunds, often handling complex situations that others deemed hopeless. Many appreciate the company for taking on the heavy lifting and making the claim process straightforward and stress-free. Reviewers frequently highlight the excellent customer service, noting that they received constant updates and clear communication throughout the process. However, some customers also noted that while the process can sometimes be lengthy, they were kept informed, though a few experienced very long waits without resolution. A small portion of people felt that communication was poor, with some receiving automated responses or no updates at all. There were also concerns about the company's response times and, in rare instances, allegations of unprofessional conduct or discrepancies in the final compensation.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as professional, smooth, and... See more

Claim

Customers consistently note positive experiences with claim, with many reporting successful compensation for... See more

Refund

People report positive experiences with refund, often receiving compensation that exceeded their... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising the quick and efficient... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the clear, concise, and regular... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flightright did all the heavy lifting. The process was long but they came through eventually. I'd put my experience behind me, but when the email came that my case had been won and I had a few hund... See more

Rated 5 out of 5 stars

Airline company was not clear about my rights after the overbooking incidents that 4 or us could not get in the plane. But fligtrigts make it clear and got all the compensation which is 1000 euros jus... See more

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied


Company details

  1. #26 of 88 best companies in Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Cristiane De Souza Carvalho Wo,

Thank you very much for taking the time to leave us a positive review. We are delighted to hear that you were satisfied with our service and look forward to assisting you again in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Dhrubajyoti Guha,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It was very quick

It was very quick, very professional, easy and clear

April 30, 2026
Flightright logo

Reply from Flightright

Hello Darko Lukic,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and you were satisfied with our service. Wishing you a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Easy and fast

Easy and fast. Thank You very much!

April 28, 2026
Flightright logo

Reply from Flightright

Hello Liena Pavlovska,

Thank you very much for your kind words – we really appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

seamless

Very efficient and seamless—compensation was processed and received without delay.

May 5, 2026
Flightright logo

Reply from Flightright

Hello Chris,

Thank you for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything proceeded to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

So Quick and helpful service

So Quick and helpful service. Thanks

April 17, 2026
Flightright logo

Reply from Flightright

Hello Monika Ahras,

Thank you for your kind words – we really appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Thank you so much for helping to get…

Thank you so much for helping to get what I lost .

May 5, 2026
Flightright logo

Reply from Flightright

Hello Morad Tajja,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service, would recommend to use!

Great service, good communication and actually was paid out decent amount of money.

April 30, 2026
Flightright logo

Reply from Flightright

Hello Kersti Ludvig,

Thank you very much for your positive review. We are delighted that you were satisfied with our service and the communication. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very easy, Step by Step

Very easy, Step by Step.

Everything is well explained!

Can only recommend it

March 26, 2026
Flightright logo

Reply from Flightright

Hello Lina Keck,

Thank you very much for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Flight Right was an incredible service…

Flight Right was an incredible service to get money back from BA for cancelling a sprout. They made the claim, kept me up to date and got a refund. Amazing job.

May 1, 2026
Flightright logo

Reply from Flightright

Hello Leon from London,

Thank you for your kind words – we truly appreciate your feedback. We are delighted that we could assist you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Best service

Thank you for it.

April 24, 2026
Flightright logo

Reply from Flightright

Hello Jakub Mares,

Thank you very much for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Transparency and fast communication

Transparency and fast communication. I really recommend this service.

March 6, 2026
Flightright logo

Reply from Flightright

Hello Isabella Pereira,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Recieved 384euro claim fromflight…

Recieved 384euro claim fromflight right.
Thank you so much. I am happy to recommend about your services to my family and friends

August 10, 2025
Flightright logo

Reply from Flightright

Hello Natasha Bisht,

Thank you very much for your kind words and the great review! We are glad to hear that we could help you with your flight issue. We look forward to assisting you again with any future flight difficulties.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

worthy

easy, reliable, worthy
thank you for doing this

May 1, 2026
Flightright logo

Reply from Flightright

Hello MB,

Thank you for your kind words – we really appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Im very happy

Im very happy. Didn't believe I will get anything after my flight was cancelled. But less and in 2 weeks I got money in my bank account. 🙂

May 4, 2026
Flightright logo

Reply from Flightright

Hello Ieva Goba,

Thank you very much for taking the time to leave such a positive review. We are delighted to hear that you received your compensation quickly and that we could help you after your flight was cancelled. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Whole process was very efficient and…

Whole process was very efficient and short, without additional complication.

April 12, 2026
Flightright logo

Reply from Flightright

Hello Sasa,

Thank you for taking the time to leave us such a positive review. We are very pleased to hear that the entire process was efficient and straightforward for you. We look forward to assisting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Kind, clear and continue follow to the process

The complete follow of the process, all the steps to follow are easy and friendly. All the people who was in contact were clear and kind.

May 2, 2026
Flightright logo

Reply from Flightright

Hello Valeria Pérez,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Bijan Bahmanian,

Thank you for your kind words – we really appreciate your feedback. We are very pleased that we were able to support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

TRUST -> FLIGHTRIGHT

Hello Ppl. I´m living proof that FlightRight does what they pretend to do! Got my payment today ( went really quick! ). Without 'em I would have had no idea about my rights as an airline customer. I'm thankful for that. Do the same, claim your dues!

April 30, 2026
Flightright logo

Reply from Flightright

Hello DENIS,

Thank you for taking the time to leave such a positive review. We are very pleased to hear that you received your payment quickly and that we could help you understand your rights as an airline customer. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to their support, my claim was successfully resolved without any stress on my side. I’m very satisfied with the service.

April 30, 2026
Flightright logo

Reply from Flightright

Hello Carolina R,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Wishing you a punctual and worry-free next trip!

Best regards,
Your Flightright Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look