Flipkart Reviews 189

Broken brita water filter received. Very bad customer service center. Returned the product 4 times. No one came to pickup. No refund. After calling several times disappointed with the service.

Very bad service by customer care team, without any solution complaint resolved by customer care team.

I could request everyone not to purchase anything from Flipkart.once of the worst site to place order.i place order of Realme power p4 8GB version on 18th March 2026and next day delivery.but I have not received the order on 19 th ,20th,21st,22nd,23rd and 24th of march.from day one am following with customer care. No response & not able to track product.Fake delivery executive assigned by flipkart.whenever i call not reachable or switchoff. If phone rings he attend call and give wrong information.very frustrated & pathetic and worst experience with flipkart.i escalate the complaint on delivery executive no response and update. No courtesy call from Flipkart Team. Totally unprofessional behaviour of customer support.i feel am dealing with scammers. From Flipkart they must change name into scammkarts.

I had a very disappointing experience with Flipkart’s return and refund process.

I placed an order on 16 December, and the product was delivered on 22 December. Due to color mismatch and poor quality, I initiated a return the very next day after delivery. However, till date, no pickup has been done and no refund has been processed.

Every day, the app shows the status as “pickup will be done today”, but no one actually comes to collect the product. Despite multiple follow-ups with customer care, the issue has not been resolved. What is worse is that Flipkart marked the complaint as “resolved” even though the product is still with me and no refund has been issued.

This is extremely frustrating and feels misleading. The lack of accountability and poor customer support have completely eroded my trust in Flipkart. I would strongly advise others to be cautious while purchasing, especially when it comes to returns and refunds.

Delivery is delayed back to back worst company it is a big scam .Don't buy any item on this company

Flipkart has become worse than ever..
Shipping and customer support are pathetic.

The worst ever. If they can’t send the proper item, why are they even operating in this field. If they can’t take back broken items received, why are they even offering a return. If they can’t connect with a support assistant, why do they even have a help functionality. Will never purchase from Flipkart anymore

I bought a laptop from Flipkart. There were some problems with the keyboard. Even though it was under warranty, the manufacturer refused to service it. Because Flipkart modified and repaired this laptop and sold it. It has been two months since I complained but I still haven't got a solution. I wasted my money buying electronics from Flipkart. Flipkart is clearly cheating the customer. Do not buy from Flipkart. Buying from Flipkart is risky.

I placed an order for shoes on 02nd October 2025, it was supposed to be delivered on 11th October 2025, today is 15th October, it got rescheduled on it's own and no proper update is being given since. A lot of time wasted and the chatbot is of no use at all. Never experienced this with Amazon or Myntra or other online shopping apps.

Recently, I bought / ordered a book for my Goverment Exams preparation, it came in good condition but the interface of the app is pretty boring and and it takes very long to load sometimes, your money will deduct and your order was not ordered, but overall experience is good..

The order for flipkart was diverted to sister site Flipswirl and it’s been more than 2 months , neither the products are delivered nor the amount is refunded. It’s a fraudulent site, there is no way to approach customer care or customer services. Only email which god knows who is handling possible a robot. These people just know to charge money the second you order but not willing to return. There are millions of people suffering loss

Flipkart is fraud company, they are holding the customers money and delays theirs orders and then cancelled it. M facing it from my last 8 orders from last 2 months.

This is the worst shopping site i ever visited. The customer service is pathetic, they didn't respond to your query and even they don't have answer sometimes they are blank. In my case, i have purchase a t shirt from their site just about 10 days back, first they have sent a complete wrong printed t shirt which I get an replacement, second time i get the right t shirt but size was too large for me, so I again place a request for replacement but this time there was no option for replacement so i went for return. To my surprise this was the biggest mistake I did, my first pickup was scheduled on 10th June for return, but neither i get any mail,no msg, no whatsapp, not a single intimation about for the pickup, just like a fool i keep waiting but all goes in vain, no call received, even no update was there on their app which is the worst thing. Moreover when i called they cant explain me the reason for the cancelled of the pickup, even without informing me they cancelled the pickup from their end without any proper reason. Their customer service agents are so rude and arrogant they don't talk properly inspite of being their fault.I get no help from their side. This time I again place a return request which was about to be picked up today, but again no intimation, no msg, no phone call from pickup agent, and now the agent is telling me to wait. what type of hell is this? even after waiting for so many days my pickup has not been done till date. The product return is under their policy but still they are harassing their customers like this. I m just fed up of them now, each time i call them but get same response. They just don't have the passion to serve their customers, just ignored my request. even after making repeated request to escalate my issue, get me the seniors, they just avoided me. I have been a very old and loyal customer of them, but still have to face such issue. this is just not acceptable at all. If this time my issue is not resolved this case will be going to consumer. I need my refund at any cost, this is my hard earned money which cant be wasted like this. I have been shopping from many other sites but never faced such an issue from them. this is a pathetic site i recommend no one to buy from this site because they will do the same thing with others as well. they lack the professionalism, very bad site and customer agents are useless and of no help. I m very much disappointed. I hate their site and will never ever buy from this again.

Absolutely pathetic service from Flipkart.... I didn't receive my package on time..still waiting for it.... And there were absolutely no help or no proper explanation given from the customer care why there was this huge delay in the delivery..... Ridiculous service...DO NOT USE FLIPKART PEOPLE... ITS ABSOLUTE WORST😡😡😡😡😡😡😡😡😡🫤😡

Flipkart service very very Bad services 😑
product not deliver real date
important item not by Flipkart very late very very late

I ordered 2 items and received the parcel where product names were mentioned correctly in the label. I went out of station with that parcel thinking that the a correct item was delivered. But when I opened it, I found only one totally different item, price of which is way less than the amount I paid for my order. As I am out of station now, I can't return the item and all the Refund and Replace option available online need returning the item I received. That's why I wanted a refund of the extra amount that I paid. But there is no proper customer care phone number to contact. Finally, I found an customer care email id online and sent an email to that, but nobody responded as of now. I am very disappointed that a company like Flipkart is sending wrong item under correct label while delivering an order and after that they do not have any proper customer care to contact and resolve the issue. I recently purchased some items through Flipkart, but now I am not going to buy anything from Flipkart. I would like to aware others about this as well.

Customer care not providing any solution

Scammers i paid 24,999 and they said we will upload your products, when we called said person was left job I'm new i will do it for you then after 7 days he said yoir time was our so unable to help you. Money digger company...

the seller is irresponsible firm (MAHI TEXTILES)
i was order this item February 8th
without any information they cancelled my order
several time i contact flip kart customer care they offered they deliver on time
they are given reason is courier service not available in my area
last week also i get 3 order from flipkart
this item listed in Flipkart assured category

I am extremely dissatisfied with Flipkart’s handling of my issue regarding a defective Blaupunkt 55-inch QLED TV (Order ID: OD433267438558973100). I reported the issue on 4th Jan 2025, and despite receiving a replacement, the same defect persists. Instead of resolving the matter, Flipkart has asked me to wait another 14 days, even though it’s already been over half a month since my original complaint.

As a loyal customer, I expected better service and accountability. This delay has caused immense frustration, and Flipkart’s lack of urgency in resolving the issue is unacceptable. I strongly urge Flipkart to improve its after-sales service and provide prompt resolutions to customers.