Just found out that Flip Key have cancelled all bookings after November 1 2024, with refunds to all customers. I had booked accommodation through them as part of a holiday in 2024, with other dependa... See more
Company replied
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Just found out that Flip Key have cancelled all bookings after November 1 2024, with refunds to all customers. I had booked accommodation through them as part of a holiday in 2024, with other dependa... See more
Company replied
I've been using FlipKey & VRBO for years now and their service just keeps getting worse the more I use it. I spent over a week trying to book a place, only having the place never respond. It take 24 h... See more
Company replied
OWNERS BEWARE: Apparently this company isn't smart enough to accept an EIN in place of a SSN for owners. They are refusing to release a payment for a booking in early December. VRBO and AirBnB ha... See more
Company replied
Unfortunately I ended up getting sick the day before we were to arrive at Laurel Ridge near Nantahala River in NC to stay in a cabin. I was admitted to the hospital and had explained to TripAdvisor an... See more
See over 200,000 verified guest reviews and find great deals for 100,000 vacation home rentals at FlipKey.
226 Causeway Street, Second Floor, 02114, Boston, United States
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So far so good. The previous rental suddenly canceled on me and I had to find a replacement which I did easily on FlipKey. The site is user friendly and I was able to find a replacement in less than a half an hour. I haven’t stayed yet but the pictures I’ve seen are very nice of the new rental.
If this turns out like I think it will I will use and recommend FlipKey to others.

Reply from FlipKey
Customer service is awesome! Helped me cancel and rebook a reservation after I made a mistake with the dates.
Flipkey was a pleasure from start to ginish..lovely homes to view in every price category. Manager got right bsck to me snd promptly sent e mails and paid invoice...
It was fast and easy! No hidden anything! Atress free relief I love!
This was extremely easy to use. The owner responded promptly and was very polite. I have already recommended this site to a friend.
It was easy to book the Maui condo and easy to arrange payment. We have stayed in this unit many times in the past (we once owned it) and get a heck of a good rate from the current owners (my brother- and sister-in-law!)
The top app which I use while traveling. All sightseeing, useful tricks and interesting tips are included. The big advantage is the opportunity to read references about the particular place from other people. One of the best helpers in a new location.
Using this site to find what to do, activities and places to see when I'm traveling. Easy to use and get's you a lot of information in one place.
You won't be disappointed. He is a real professional company.
My experience with FlipKey was a little challenging in that when I realized that the dates of my original booking were not going to work with my schedule, I found it very difficult to change my booking dates.
I was frustrated in that I could not find a way to speak to a live representative to help me with my problem. But with persistence, they finally made the necessary change. Other than that, all went well.
Ric Hoy,,
Gig Harbor, WA

Reply from FlipKey
Lately TripAdvisor has been an absolute must for all of my vacation needs. Regular hotel trips just don't cut it anymore. There's just something a lot more exciting in trying your luck in some obscure rental place.
Flipkey Review - perfect experience - 5 STARS..
I want to tell you that i had a really good experience with Flipkey.
We booked an apartment and we had some issues with our traveling documents and eventually we were not able to go, the owner understood and same did Flikey.
I got my money back and customer service has been very helpful. Same as the owner. Overall, an excellent experience and i recommend.
I must say that so far my experience with FlipKey has been excellent. The booking process was simple and speedy and I had a very fast response from the property owner. I previously had a very questionable and upsetting experience with Booking.com who abruptly cancelled my reservation for unclear reasons. I am still waiting for refund of the payment I made to them.
I am hopeful and confident that I will not experience similar frustration with FlipKey.
Flipkey is no different than VRBO or Homeaway with one exception. The refund policy if flipkey is ridiculous. 24 hour refund policy is outrageous and the only reason we used flipkey is the previous owner we had already reserved a property with had cancelled on us therefore due to the area we are traveling to had limited rentals available. The same listing was on vrbo and flipkey. But the rate at vrbo for the same property listing was almost double. Now whether that is the owner or not setting the rate or vrbo I am not sure but flipkey was the obvious choice based on rate. But with our travel plans 5 months out and if anything happens we cannot get any refund and therefore forfeit the entire payment of the reservation. So it's a catch 22 and hopefully nothing happens before our trip.

Reply from FlipKey
Excellent- best competitive prices on rentals as-well as fast response, also love the safe and trusted booking. I would definitely recommend to anyone.
The booking experience is not transparent I still haven't found out how I will enter my rental a month after booking. Also, the interface of the website is far behind Airbnb, going forward I will only be booking on Airbnb, purely for peace of mind.

Reply from FlipKey
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