Flocksy Reviews 

From April to August 2024, I had a great 5-star experience with Flocksy. As of August 2024 my project manager changed from Brooke and I have since gotten far less help with ensuring projects are staying on track. I'd almost prefer to just project manage them myself at this point. I have communicated multiple times that I have tight turnaround times on a lot of my projects I submit and I am told "If you have a time-sensitive project, let me know". So I do! I'm often met with silence for half the day, with no progress on the project. Sometimes, I'll check in with the project manager first thing in the morning to ask if a project will be worked on and I'm told it will be worked on shortly, only for it to not be assigned until the next day. From there, I have to cancel out the project because it could be anywhere from 24-48 hours before I get something back and often times my deadline is or will be passed by then because of the time wasted just sitting in the queue. When I cancel out the job, of course no other project is pulled that day because that counted as an assigned project even though no work was technically done. When this happens all the projects behind it get backed up. It's extremely frustrating and time consuming for me to have to juggle these projects with inconsistent timeframes. With Brooke, projects would be assigned first thing in the morning so I could plan my day accordingly. Now, some days zero projects get worked on, other days a designer can get it done in a couple hours, other days designers take 2 days to complete the same type of project.

I'd like to note that since I've used the platform, the types of projects I am submitting are exactly the same, the designer is simply switching out branding using the same template every time. I provided thorough written and video instructions since the beginning. Sometimes, I'll even go so far as to pull the items that are needed which should eliminate half the work, just slap them on the template. I'd also like to note that I have communicated that most of my projects have a 2-4 day turnaround which does not leave much wiggle room for inconsistency. I am on the silver plan so projects can take 24-48 hours. That is what I plan for. So when one does not get worked on or its a day later than expected, it really throws everything off track. This inconsistency in workflow has really put a damper on my experience with Flocksy and I am debating if I should go back to Design Pickle despite them being more expensive. I just want to get the same service that I was provided with when we first signed up. I want to be able to ensure that my workflow is consistent and I am not having to check in every single day to say the exact same thing. I had a 5 star rating for Flocksy before this so obviously I was a happy customer, I don't take poor reviews lightly and honestly hate leaving them, but I am at my wits end.

I absolutely love Flocksy and the experience Ive had. It has made my company run so much more smoothly. My only concern is that I am a small start up company and the price is a bit much for me and I am slightly worried about that going forward. Aside from that I am very happy with it all. I've had a few designers not to be as a great fit as others are but I recognize that is a normal process. Once I've addressed that to my project manager she was able to help and shift things around. I am extremely grateful for her and all the designers that have worked on my projects. It's been a struggle for me to do everything on my own as the owner and designer of my company. I was a head designer for a few companies years ago and directed my vision to graphic designers. Once covid hit, i lost my job and had to start my own and do every single thing for it and got burnt out. When I thought i had to give up I found Flocksy. I feel like I am back to being a normal designer and appreciate the Flocksy staff that have helped execute my vision in the designs I need done. Amazing company for sure and I highly recommend it to anyone that needs some peace in their life. hahah thank you so very much! great job!

Working with Flocksy has been a game-changer for efficiency and productivity in my business. Before Flocksy, I worked all hours trying to be EVERYTHING in my business. This made tasks like content creation an afterthought. Now, I can pass on those projects to Flocksy and know that I am going to get a high-quality output in return. The time that I've saved has allowed me to become laser-focused on my zones of genius and get precious time back in the evenings to spend with my family. The team is great and very attentive. I wish I would've found them years ago!

I've enjoyed everything about Flocksy so far. The creatives I've worked with have been extremely talented and quick. Even the times when I'm not sure how well I communicated my thoughts in a brief, I'm almost always impressed by how well they interpret my thoughts and bring back something even better than what I was thinking. Lots of great talent here.

Flocksy is a pleasant constant in my day! Their designers and videographers create all my ad, website design, and video content, and they do it all beautifully!

I was in the process of still getting my business up and started when I found Flocksy, and I'm so happy I did. They have made getting branding and marketing material for my cleaning business so easy. I was initially hesitant about committing to a monthly subscription while my business wasn't even up and running, but Flocksy's services have proven to be invaluable. John, my designer, did an amazing logo that is exactly what I wanted and more. If you haven't experienced Flocksy's services yet, I highly recommend giving them a try – you won't be disappointed

I initially was excited to work with Flocksy. I was even featured in their marketing ( although that turned into a whole mess as one person offered one thing when really it was another) Feb was a disaster, I went back and forth multiple times repeating myself again and again. No one acknowledged what I was saying and even worse painted me out to be difficult when I requested staff to acknowledge the back and forth as well as communication barriers. The project managers really do not project manage they simple answer questions posed to them. My project manager Brooke lied to customer service about issues I was having telling them everything was fine even though I repeatedly would review the issues with her. If gaslight were a graphic design company this would be it. I then needed to change my payment date to which they wanted to charge me an addition $400 on top of the $1994 monthly fee I was paying while also missing deadlines and gaslighting my concerns. It wasn’t about he money but rather the acknowledgment of the issues. All staff refused, then in communication tells me that we are not a good fit and wanted to give me 24 hrs to remove almost 500 design projects from their system. Not only that they refuse to communicate with me so now they pretty much left my designs undone, abruptly canceled my account, and pretending like their service was fine and I was the problem for speaking up. I provide clear instructions but if they have someone who does not speak fluent English they ignore it. I’ve never seen a company lack customer service, emotional intelligence, and lack acknowledgment over a customers concern. Do not go with Flocksy if you can help it. They will leave you frustrated and waste your time and money.

I have had a great experience with Flocksy! Having a Project Manager to be my liason to the various teams and guide me has been instrumental. Not to mention the talent I get to work with blows anything I could do out of the water. I also gave pretty specific ideas of what I wanted and we quickly found those folks. There were one or two that I didn't jive with but letting my Project Manager know and we tried someone else. Now I have a great team!

Flocksy does impressive work. I've used other subscription-based graphic design companies but the quality of the work was lacking. Flocksy designers are talented and professional. Would definitely recommend their services.

Working with Flocksy has been amazing! Their model saves time and hassle by providing unlimited access to a talented pool of designers, developers, and writers. The quick turnaround on projects ensures that we meet deadlines without sacrificing quality.

With Flocksy, I've experienced seamless collaboration and consistently impressive results. Highly recommended for businesses or professionals looking to elevate their creative projects effortlessly!

Flocksy is DA BOMB! Wow, so much creative talent at my fingertips. This is a game changer for small businesses looking for creative support.

I'm so very glad to have signed up with Flocksy when I did. The team has quickly picked up on our preferences and has provided creative inputs that enhanced what we were doing. Grateful for this team and excited to continue growing my company with them on our side.

Brooke has been amazing in every project that we have done!

Very happy with this service. Best review i can leave is that I have used 5 or 6 different monthly design services for many years. I would rank this one #1.

Better than other service providers we've tried so far. The quality of the work is spectacular. To top it all off, you're assigned a project manager, so if you have any issues with the submitted work, you can directly address your concerns (no more fiddling around with customer support!)

Love working with Flocksy. The software system as a whole is great to work with, the designers have been awesome, my project manager has been super helpful and love all the options Flocksy offers.

Fabulous team, and quick response time. Everything I've thrown at them has either been perfect, or quickly adapted to be perfect.

We're about 20 days into our first month with Flocksy, and the experience has been fantastic! Our project manager, Brooke, is on top of everything and always available to answer any questions. We have used a similar company in the past and didn't have the best experience, so I was hesitant about Flocksy. I'm happy to say that everything has been stellar. We've sent them projects for ad design, email templates, video editing, website development, and more, and each one has turned out great and has been delivered on time or sooner, saving our team over 40 hours of work so far.

It does take a little bit to understand how the creatives work on projects as they're often juggling several different projects all with fast turnaround times, but once you understand how they work, you can plan accordingly.

You also get out of it what you put in. The creatives we've worked with have all been fantastic, but if you don't provide clear direction and specifics of what you want, the work might not be exactly what you had in mind. However, the creatives are more than happy to take constructive criticism and make the revisions needed.

Overall, our experience with Flocksy has been great! Highly recommend them!

Delivers exactly what they say. On-time, great creative, and flexible with feedback. Everything that makes a difference on delivering design.

I very much appreciate the professionalism of each of the writers I've worked with on Flocksy. I've been able to build my team and they consistently complete jobs in a quick turnaround manner. It's help me grow my business in a way I was struggling to do while trying to find various freelancers on my own.