Easy ordering online and quick delivery by DX. Items professionally packaged. If DX were able to provide a timeslot for delivery rather than just a day it would have been 5 stars. I have used Floo... See more
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Review summary
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Reviews shaping this summary
Ordered some wood flooring adhesive from Flooormart. Placed the order at 3.10pm and by 4pm same day it had been dispatched. Next day delivered as promised, can’t fault the whole transaction from plac... See more
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Called 4pm Thursday to see if delivery would be possible (2xtubs of wood glue 28kg) for a job the following Monday. Was told to place the order and it would arrive on site that day. I made comments th... See more
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Ordered 2 bevel edge grinders but recieved the wrong ones after a quick call to Phil to explain i recieved the correct ones next day....used to bevel indian stone ...look rustic due to the riven face... See more
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Company details
- Flooring Store
- Construction Equipment Supplier
- Construction Material Wholesaler
- Do-it-Yourself Shop
- Tool Store
- Tool Wholesaler
About Floormart
Written by the company
As the UK’s leading online flooring tools specialist, where others make it difficult, we make purchasing flooring tools outrageously simple. Whether you are looking for specific flooring tools, adhesives, screeds or even carpet tiles and linoleum – Floormarts friendly team of flooring specialists are only ever a phone call away. Whether you prefer to give us a call, make use of our live chat service or even pop-in to our stocked trade counter, every member of our team is ready and willing to go the extra mile to ensure you are equipped to the fullest. Offering rapid delivery times and hugely competitive prices, Floormart strive to provide you the best possible customer service we can.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
Visit Our Website
Contact info
Unit 1, 7 Craven Street, LE1 4BX, Leicester, United Kingdom
- 01162042515
- sales@floormart.co.uk
- www.floormart.co.uk
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically takes over 1 month to reply
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Reply from Floormart
Thank you for the great review Ross!
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Easy ordering online and quick delivery…
Easy ordering online and quick delivery by DX. Items professionally packaged. If DX were able to provide a timeslot for delivery rather than just a day it would have been 5 stars.
I have used Floormart before and will again in future as they offer quality products at a competitive price.
October 6, 2025
Reply from Floormart
Thank you for the kind review and feedback, DX usually text in the morning to confirm a timeslot and your consignment number, so I have passed this forward to the couriers to ensure this is not missed. We appreciate you bringing this to our attention.
as described and delivered on time
October 2, 2025
Reply from Floormart
Thank you for the kind review Bruno!
Great Service
Great Service. Easy to navigate website, very good prices, really fast well packaged delivery.
October 6, 2025
Reply from Floormart
Thank you for the great review!
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The roberts carpet roller is no good
The roberts carpet roller is no good, the wheels fall off all the time from day one and one wheel has even broken. I was actually about to write to you and complain. All other items are goid and the serive was goid. This of course has taken the edge off the good service.
October 2, 2025
Reply from Floormart
Hi Michael,
Thank you for your feedback, we are very sorry to hear about the issue with your Carpet Roller. That’s certainly not the quality we expect. For future, feel free to contact us if you are unhappy with your order, we are more than happy to help.
We are glad to hear you were otherwise happy with the products and service, and we really appreciate you bringing this to our attention.
Reply from Floormart
Thank you for the great review Russell, we really appreciate it and hope you love your new kneepads!
Reply from Floormart
Thank you for the kind review Tyran!
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Second time delivering these tiles
Second time delivering these tiles. 32 sent this time 12 were broken.
October 2, 2025
Bevel coping tool
Ordered 2 bevel edge grinders but recieved the wrong ones after a quick call to Phil to explain i recieved the correct ones next day....used to bevel indian stone ...look rustic due to the riven face but the grinder bit worked brilliant and definitelyworth the money ..customer very happy ...will defo use them again and would highly recommend them ....many thanks to Phil for sorting so quick
October 6, 2025
Reply from Floormart
Thank you for the kind review Mick, we are so glad you are happy with our service and we look forward to seeing you again soon!
Reply from Floormart
Thank you for the kind review Julie!
Great price
Great price, reasonable postage cost & processed quickly. Would buy from again in future
October 6, 2025
Reply from Floormart
Thank you for the great review Aiden, we really appreciate it and look forward to seeing you again soon!
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Customer service is very bad
Products are good, website is ok but customer service is very bad, not delivering materials on time and no updates to the customer,
October 1, 2025
Reply from Floormart
Thank you for your feedback, we’re pleased to hear you’re happy with the products.
We are very sorry to hear about your experience with delivery and communication. This is not the level of service we aim to provide, and we completely understand how frustrating a lack of updates can be.
We’ll be reviewing this internally to improve our communication going forward. If you’d like us to look into your order further, please feel free to get in touch, we’d be happy to help.
Helpful and responsive staff
Helpful and responsive staff, especially as first delivery failed. Kept as aware of replacement and fulfilled order as promised.
October 2, 2025
Reply from Floormart
Thank you for the great review, we are so glad to hear you are happy with our service.
Reply from Floormart
Thank you for the great review Mick!
It took over a month to arrive
It took over a month to arrive, with no communication as to why. I only found out because I had to phone them to see why it was taking so long, and then I was told they were out of stock and waiting for it to come in. I would have ordered it elsewhere if I had known.
October 3, 2025
Reply from Floormart
We’re really sorry for the delay and the lack of updates, that is not the standard we aim to provide.
We completely understand how frustrating that must’ve been and will make sure future stock delays are communicated much sooner. Thank you for your patience and feedback.
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Amazing cumincation swift delivery…
Amazing cumincation swift delivery would highly recommend
October 2, 2025
Reply from Floormart
Thank you for the kind review Steven!
Great service every time ,always…
Great service every time ,always respond to any questions & keep you updated on when to expectdelivery ....Everything you need all in 1 place ,my 1 & only gripe is that I never receive a paper invoice (with order total) for my order only a digital one ,still my go to place for all my flooring needs
October 2, 2025
Reply from Floormart
Thank you for the kind review Ryan, we really appreciate it and hope to see you again soon!
Reply from Floormart
Thank you for the great review John, we really appreciate it!
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