Overall I'm happy with the service however, major improvement could be made in the mobile app. Requesting an amendment could be way easier, you could have an upload bar during uploading. Also the draw... See more
Company replied
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See what reviewers are saying
My company gets a consistently great service from floorplansUsketch. They always provide us with a fast turnaround time, without compromising on quality. They listen to and respond well to feedback, w... See more
Company replied
What more can I say, a truly professional experience from a very professional, friendly team. On any enquiry, I am answered immediately and with no quibble. Hannah has been my point of contact and wi... See more
Company replied
I had no experience with floor plans, I created a sketch which wasn’t the best, but they made sense of it. Also really cheap, was expecting to pay hundreds of pounds to get a professional floor plan... See more
Company replied
Company details
Information provided by various external sources
• UK Head Office • Flexible payment options • Online account management & mobile app • 2D & 3D floor plans • Land Registry lease & scale plans • Bespoke floor plan templates • Floor plans tailored to your brand • Complex photo editing & blue skies • Multi exposure image blending
Contact info
Suite 1.14, Building Three, Watchmoor Park, Camberley, GU15 3YL, Surrey, United Kingdom
- 02033017216
- headoffice@floorplansusketch.com
- www.floorplansusketch.com
4.8
Excellent
186 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service and support!
We have been utilising the services of FloorplansUsketch for a number of years and have consistently experienced a reliable and dependable service. Not only does their team provide exceptional drawing capabilities, but also comprehensive support for any needs related to property marketing. We highly recommend FloorplansUsketch to anyone seeking excellent service in the field of property marketing.
April 6, 2023
Unprompted review
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Great service at every level!
Great and reliable team, who always have your back no matter what. I'd highly recommend FPUS to anyone looking to get a professional floor plan done. Even on high volume. Thank you guys!
October 23, 2020
Unprompted review
Not Satisfactory at this Stage
This is an invaluable service but, after several years using this service, it still requires a lot of input to get things right... Multiple times amends will not be correctly done.
I have used a better service in the past via a service provider, which is no longer available to me, so i can speak with authority.
I think the problem is that plans are sent out before being checked by someone independent of the draftsman.
October 2, 2020
Unprompted review
First time i used this service
First time i used this service . Very professional, quick and easy. In addition the support team were great and help me ensure I had the correct plans.
February 19, 2020
Unprompted review
Reply from floorplansUsketch
Good Morning Oz,
Thank you for taking the time to write a review, we really appreciate it. We hope to hear from you soon!
Kind Regards
The FPUS Team
Don’t know why I haven’t used them until now!
Love the format of being able to save different preferences for different clients - colour/B&W, road name, measurements etc
Quick service, and able to see a draft with queries on before having the final drawing which can be sent to the client as well.
February 19, 2020
Unprompted review
Reply from floorplansUsketch
Good Morning Kellie,
Thank you so much for taking out the time to write a review, we are really grateful. It's great to have you on board!
Kind Regards
The FPUS Team
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Fast, friendly, communicative service.
January 6, 2020
Unprompted review
Reply from floorplansUsketch
Hello Stewart,
Thank you very much for your review, we really appreciate your time and comments.
Kind Regards
The FPUS Team
Close to perfection
I would have given them 5 stars but I don't think anyone is perfect. There service is amazing and will always try to accommodate any urgent jobs.
January 6, 2020
Unprompted review
Reply from floorplansUsketch
Good Afternoon Maria, Andrew & Con,
Just wanted to thank you very much for your great review, we love working with you all at ABC.
Kind Regards
The FPUS Team
Reply from floorplansUsketch
Thank you Anon for your review, we really appreciate your time and comments.
Kind Regards
The FPUS Team
FPUS have become an invaluable part of…
FPUS have become an invaluable part of our business.
Fast, friendly, accurate and reliable service. Great website and there's always a real human being to talk to if needed.
December 30, 2019
Unprompted review
Reply from floorplansUsketch
Good Afternoon Simon,
Thank you very much for your review and kind words, we really appreciate your time and comments. We have loved working with you over the years, and thank you for always being so polite!
Kind Regards
The FPUS Team
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Quick response to our requests
Quick response to our requests. Good quality output. Thank you.
December 27, 2019
Unprompted review
Reply from floorplansUsketch
Hello Stags Dulverton,
Just wanted to thank you very much for your review, we really appreciate your time and comments.
Kind Regards
The FPUS Team
Awesome
Been with FloorplansUsketch for over 7 years never had any issues. Looking forward to another year working with you
December 27, 2019
Unprompted review
Reply from floorplansUsketch
Good Afternoon Lisa,
Just wanted to thank you for your lovely review, we really appreciate your time and comments. Thank you too for your loyal custom over these years, we really enjoy working with you very much!
Kind Regards
The FPUS Team
Brilliant and prompt service.
December 25, 2019
Unprompted review
Reply from floorplansUsketch
Hello Tabor,
Thank you very much for your review, we really appreciate your time and comments. We have loved working with you!
Kind Regards
The FPUS Team
Excellent service always
Excellent service always, accurate floor plans. I have used FPUS for years and highly recommend them.
December 25, 2019
Unprompted review
Reply from floorplansUsketch
Good Afternoon Peter,
Just wanted to thank you very much for your review, we really appreciate your time and comments. We have loved working with you!
Kind Regards
The FPUS Team
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Reply from floorplansUsketch
Good Afternoon Northwood,
Thank you very much for taking the time to leave a review, we love working with you.
Kind Regards
The FPUS Team
We find the service generally good but…
We find the service generally good but at times we have to chase the drawing office as nothing seems to be happening.
December 21, 2019
Unprompted review
Reply from floorplansUsketch
Good Afternoon Jefferys,
Thank you for taking the time to leave a review. We would be interested to hear your further comments on the above, as we have looked into this, and everything appears to be turned around on time and efficiently. If you could please email headoffice@floorplansusketch.com at your earliest convenience. Thank you.
Kind Regards
The FPUS Team
Excellent service
Excellent company. Quite happy to make any revisions/alterations requested and very fast turnaround. Prices very reasonable with no ongoing monthly fees. Highly recommended.
December 21, 2019
Unprompted review
Reply from floorplansUsketch
Good Afternoon,
Thank you so much for taking the time to leave a review and for your kind words.
Kind Regards
The FPUS Team
Excellent service
Excellent service always from everyone at floorplansUsketch
December 20, 2019
Unprompted review
Reply from floorplansUsketch
Good Afternoon Chris,
Thank you so much for taking the time to leave a review and for your kind words. We have loved working with you for years, and look forward to continuing in 2020!
Kind Regards
The FPUS Team
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MacArthur Morrison Letting Agents Review
Floorplansusketch have provided us with excellent, prompt, and superbly delivered service this year and we look forward to doing a great deal of business with them in 2020. Thank you for the service Floorplansusketch!
December 20, 2019
Unprompted review
Reply from floorplansUsketch
Good Afternoon Greg,
Thank you so much for taking the time to leave a review and for your kind words. We look forward to 2020 with you!
Kind Regards
The FPUS Team
Very professional and reliable…
A very professional and reliable service!
December 20, 2019
Unprompted review
Reply from floorplansUsketch
Good Afternoon Raymond,
Thank you so much for taking the time to leave a review and for your kind words. Have a good Christmas and New Year!
Kind Regards
The FPUS Team
excellent service
December 20, 2019
Unprompted review
Reply from floorplansUsketch
Good Afternoon Stags Yeovil,
Thank you so much for taking the time to leave a review and for your kind words.
Kind Regards
The FPUS Team
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