Floorscan Acoustics Ltd Reviews 139

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’d been messed around by another supplier who claimed they had this product in stock but in actual fact found out they didn’t, only one week after I had ordered. This left me in a desperate situation... See more

Company replied

Rated 5 out of 5 stars

We contacted Floorscan to look at the possibility of improving the sound proofing the walls in our apartment. We have lift shaft and motor room next to our apartment. Chris Trafford from Floorscan... See more

Rated 5 out of 5 stars

An enthusiastic team from whom I received prompt, no obligation advice on my noise issues. Upon providing me with options I instructed works to be carried out on my property with outstanding results.... See more

Rated 5 out of 5 stars

The company were really helpful. They provided us with a sample so that we could see the product before ordering. Once the order was placed, the communication was great. Letting us know what was ha... See more

Company replied

Company details

  1. Acoustical Consultant
  2. Building Materials Store
  3. Insulation Materials Store
  4. Insulator Supplier

Written by the company

Floorscan provide the one stop shop for all your soundproofing needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

Order was short delivered.Missing item…

Order was short delivered.Missing item quickly replaced the next day without fuss so that was great.
Seem to be a trustworthy company which means a lot.

March 31, 2025
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Hi David, Thanks for taking the time to review our services! We appreciate your custom.

Rated 5 out of 5 stars

happy customer

good advice

March 13, 2025
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

We're glad to hear from another happy customer - Thanks for the review Alison!

Rated 5 out of 5 stars

excellent customer service

excellent customer service, great choice of products, value for money.

December 5, 2024
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Hi Luciana,

Thank you for your kind words! We're glad you had a great experience with our services, products and online pricing.

Kind Regards,

Floorscan.

Advertisement
Rated 5 out of 5 stars

a quick service

a quick service. thanks

November 26, 2024
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Hi Elsa,

Thanks for the review! We're happy to hear your delivery arrived quickly.

Kind Regards,

Floorscan.

Rated 5 out of 5 stars

The company were really helpful

The company were really helpful. They provided us with a sample so that we could see the product before ordering. Once the order was placed, the communication was great. Letting us know what was happening at every step.

November 7, 2024
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Hi Emma,

Thank you for your kind feedback! We’re glad you found our team helpful and appreciated the updates throughout your order. We’re here if you need anything else!

Best regards,

Reiley.

Rated 5 out of 5 stars

Everything very straight forward easy…

Everything very straight forward easy to order and pay for and next day delivery,
They keep you well notified of delivery slot and
Arrived in the slot,
The delivery driver was very helpful,

October 23, 2024
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Hi Anthony, thanks so much for the great feedback! We're thrilled to hear that you found the ordering process smooth and the delivery on time. We look forward to serving you again soon!

Advertisement
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Product as described.

September 30, 2024
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Thanks for the review Basil, we appreciate the custom.

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful especially in providing technical advices. And great products.

September 10, 2024
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Thanks Fabio - The Technical Team is happy to help!

Kind Regards,

Reiley.

Rated 5 out of 5 stars

Great customer service

Great customer service. There was an issue with the order initially but Floorscan immediately sorted this and arranged for a delivery the next day.

August 22, 2024
Unprompted review
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Thanks for taking the time to review our services

Advertisement
Rated 5 out of 5 stars

Great service

Good company with good products and good customer service. I was having a problem organising a suitable delivery date/time when I would be home so contacted the company and they replied instantly and sorted it all out for me, very impressed. They also kindly provided me with samples before I ordered, nice to see a company that still cares about customer service and can be bothered to communicate.

August 21, 2024
Unprompted review
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Thanks for the glowing review Nathan, it goes a long way! More than happy to help. Kind Regards, Reiley.

Rated 5 out of 5 stars

Fantastic customer service and delivery team

Just wanted to drop a note to saw how impressed I was with your customer service team. They solved my issue in no time and made sure I was happy every step of the way. Keep up the fantastic work!

July 19, 2024
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

What an amazing review Eduard, thank you from the whole team at Floorscan! We were more than happy to help.

Kind Regards,

Reiley.

Rated 5 out of 5 stars

brilliant company

brilliant company, after a couple of days of moving to our new home i quickly realised the noise coming through the party walls was really noticeable, coughs, sneezes light switches on off and even hearing tvs and talking, and then the sudden stomach churning feeling of, well if i can hear them then clearly they can hear us, and lets just say my mrs is mouth on a stick, my son on his playstation with his mates playing fifa, sounding like he's like he actually at goodison park watching us get tonked as usual, it got the point if i wanted to fart i'd id cushion the sound with a pillow,:) nah but seriously i went down the rabbit hole of researching soundproofing, and thats when i discovered floorscan, they was helpfull from start to finish. i give them the measurements of a couple of alcoves that i wanted doing, and they worked everything out me, honestly i can hand on heart say ill be returning customer when i come to soundproofing the bedrooms, oh and the pillows smell like fabreeze again now, so thanks floorscan.

May 9, 2024
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

What a brilliant review! Made us all laugh in the office. Thanks Michael.

Advertisement
Rated 5 out of 5 stars

AHF ltd

The goods are very high quality

April 21, 2024
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Hi Jacek,

We're happy you were impressed with the goods.

Thanks for choosing Floorscan for your acoustic materials.

Kind Regards,

Reiley.

Rated 5 out of 5 stars

Great service

April 23, 2024
Floorscan Acoustics Ltd logo

Reply from Floorscan Acoustics Ltd

Hi Darren,

Thanks for taking the time to review our services!

We hope the project is coming along well.

Kind Regards,

Reiley.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look