NEVER EVEN EXAMINED ME!
I had been seeing a therapist for my vertigo. After several sessions she told me she thought my initial diagnosis may have been wrong. I may have Meneire's Disease, She told to to get a second opinion. I made an appointment with Dr. Wade Han for a diagnosis of my condition. While there he had my hearing tested and told me I needed a cochlear implant. HE NEVER EVEN EXAMINED ME!!! All he did was test my hearing and give me a prescription with ONE refill. His office gave me two referrals for surgery for my cochlear implant.
Both referrals were with the same office and they don't take my insurance. I called back for another referral, “those are the only names we have”. After nearly a TWO MONTH search I found a doctor that accepts my insurance, but they only treat children, I asked if they treat adults and they said it was a case by case basis. I had to have my doctor send in a referral, all my records, and an audiology report. I called Dr. Han's office and they told me I had to come in and sign a request. The only problem is the office I went to was closed that week, so the other office they had said I had to come in. I told them I had no idea where they were, way on the other side of town, so she told me she would have my records sent over without having to come in. TWO WEEKS LATER, THAY HAVE NOT BEEN SENT!
I also tried getting a refill on my prescrition. I was contacted by Dr. Han's office saying they wanted me to call back about the refill. I called the office again. I was asked if I had had an appointment with my PCP yet. It was Dr. Han that gave me the prescription! Why would I see my PCP when my therapist wanted a diagnosis for my vertigo BY AN ENT! That is what I made the appointment with Dr. Han for. Did I mention HE NEVER EVEN EXAMINED ME!!! They refused to refill my prescription. I was told I needed to come back in again.
I asked about my referral. She told me I had to come in to sign a request. I told her when I called her office was closed, I was told the referral would be sent WITHOUT HAVING TO COME IN.
I came in for a diagnosis and the Doctor NEVER EVEN EXAMINED ME. They refuse to refill my prescription. They refuse to give me a referral. I asked if they had an office manager I could talk to AND SHE HUNG UP ON ME!!!
THE DOCTOR NEVER EVEN EXAMINED ME. THEIR STAFF IS THE RUDEST I HAVE EVER ENCOUNTERED. THEY REFUSE TO GIVE ME A REFILL ON MY PRESCRIPTION. THEY REFUSE TO GIVE ME A REFERRAL FOR MY COCHLEAR IMPLANT SURGERY. THEY DID ABSOLUTELY NOTHING FOR ME.
If you are looking for a Doctor that will actually EXAMINE you and give you a diagnosis, if you are looking for a Doctor that will give you a referral for treatment he said you NEED, if you are looking for a staff that gives PROFESSIONAL and CARING support, LOOK ELSEWHERE.
NEVER IN MY LIFE HAVE I HEARD OF A DOCTOR THAT REFUSED TO EVEN EXAMINE A PATIENT. WHY DID HE EVEN LET ME MAKE AN APPOINTMENT IF HE HAD NO INTENTION OF EXAMINING OR TREATING ME? AND WHY DO I NEED TO COME IN FOR A REFERRAL FOR SURGERY THE DOCTOR TOLD ME I NEEDED? HE GAVE ME A REFERRAL WHEN I CAME IN, BUT SINCE THE ONLY OFFICE HE REFERRED ME TO DOSN'T TAKE MY INSURANCE I NOW NEED TO COME IN AND SIGN SOMETHING TO GET A NEW REFERRAL!
WORSE DOCTOR AND STAFF I HAVE EVER COME ACROSS!!! STAY AWAY!!! FIND A DOCTOR AND A STAFF THAT ACTUALLY CARE ABOUT YOUR HEALTH AND WELL-BEING. DR. HAN AND HIS OFFICE FAIL IN THAT REGARD