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Company details

  1. Home Goods Store
  2. Carpet Store

Written by the company

Flycarpets is dé specialist in vloerkleden, met een ongeëvenaard assortiment dat zorgvuldig is samengesteld om aan uiteenlopende wensen en smaken te voldoen. Elk vloerkleed, van natuurlijke tot synthetische materialen, combineert topkwaliteit met betaalbaarheid, zodat er voor elk interieur een passende optie is. De focus ligt niet alleen op esthetiek, maar ook op duurzaamheid en comfort, zodat een vloerkleed jarenlang plezier biedt. Dankzij een snelle, betrouwbare levering en oprecht, deskundig advies, helpt Flycarpets bij het vinden van het ideale vloerkleed dat perfect aansluit op de persoonlijke woonstijl en wensen.


Contact info

4.2

Great

TrustScore 4 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery the same day

Wow, i ordered the carpet at 09:00 and received it the same day!!!!!
That's rare nowdays!
Thank you for offering quality and service!

June 18, 2025
Unprompted review
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Rated 1 out of 5 stars

I order a carpet like 5 days ago an…

I order a carpet like 5 days ago an still no information about the delivery time I paid it with Klarna cuz I was afraid that this could be scam so we will see if I receive anything on the coming days

April 15, 2025
Unprompted review
Flycarpets logo

Reply from Flycarpets

Thank you for reaching out and letting us know! Have you already been in touch with our customer service team? If not, please feel free to message us with your order details so we can look into it and help you right away. We’d love to get this sorted for you as soon as possible.

Kind regards,
Team Flycarpets

Rated 1 out of 5 stars

I have ordered one week ago and I still…

I have ordered one week ago and I still didn't receive any shipping details. I have sent them multiple chat msgs, they give same answer over and over again.I have a feeling that I got scammed

April 2, 2025
Unprompted review
Flycarpets logo

Reply from Flycarpets

Thank you for your message, and we're really sorry for the delay. We completely understand how frustrating it must have been not to receive any clear updates. Of course, it's never our intention to make you feel like you've been scammed.

I just checked your order for you, and good news – your rug was delivered today at 3:00 PM. The delay was caused by the shipping company, and we totally get how annoying that can be. We truly hope you can still enjoy your beautiful new rug.

If there's anything else we can do for you, just let us know.

Kind regards,
Team Flycarpets

Rated 1 out of 5 stars

I received the carpet with visible…

I received the carpet with a visible defects in the middle. This imperfection affect the overall appearance and quality of the product.
I sent them an email about the situation but they didn't respond yet.

February 27, 2025
Unprompted review
Flycarpets logo

Reply from Flycarpets

Thank you for your feedback. We're sorry to hear that your carpet arrived with a defect. Of course, our customer service team will assist you with this as soon as possible. Please rest assured that we will look into your email and get back to you shortly.

Kind regards,
Team Flycarpets

Rated 5 out of 5 stars

Good experience, smooth delivery

It all went smoothly from when I ordered to receiving the carpet. It looks like the photos- the quality is aligned with the price- its a light carpet, but seems antislip, unlike the one we had. We were looking for an antiallergic carpet so overall happy with our purchase.

January 15, 2025
Unprompted review
Flycarpets logo

Reply from Flycarpets

Thank you for your kind review! We're so glad to hear that everything went smoothly and that the carpet met your expectations. Enjoy your new carpet! 😊

Kind regards,
Team Flycarpets

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