Flying Flowers Reviews 

65,746
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,517 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how exceptionally simple the online platform is to use and frequently praise the stunning, fresh floral arrangements that always arrive right on time. Consumers also deeply appreciate the highly reliable delivery service, alongside the helpful tracking updates provided throughout the entire ordering journey. However, some reviewers were not happy with the product quality, mentioning that certain flowers wilted very quickly or arrived damaged and below expectations. A small group of other people also felt that local courier handling problems occasionally led to frustrating delivery delays or mishandled packages.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful, fresh bouquets and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that packages arrive on... See more

Quality

Reviewers highlight positive aspects of quality, noting that the flowers are fresh, beautiful, and... See more

Order

Consumers find order to be positive, highlighting a straightforward and easy online process with reasonable... See more

Service

Clients share positive opinions on service, praising the consistent quality, reliability, and prompt delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful on the second day. When they arrived they were droopy - might have been the unusual heat we've been experiencing? If not maybe there needs to be a notice to deliver the da... See more

Company replied

Rated 5 out of 5 stars

On the whole, there is timely delivery on the day requested. I would say, however, that certain couriers don't always take the care they should in finding the right premises, and more than once we ha... See more

Company replied

Rated 5 out of 5 stars

I am always impressed with the service, and importantly the flowers I send or receive from Flying Flowers. The flowers, are fresh, in great condition, brilliant varieties and true to the descripti... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always from Flying Flowers. DPD on the other hand not entirely sure what the delivery driver did with the box containing the flowers (which had been ordered for a Golden Wedding... See more

Company replied



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market
  5. Gift Shop

Written by the company

It all started on the little island of Jersey – that spot between England and France famous for its cows. Back in 1981, clever holidaymakers swapped postcards for carnations, sending a burst of beauty home by post 🌸 It was the start of something special. 30 years on, we’ve delivered over 10 million beautiful bunches – from lush lilacs to vintage roses (though we still have a soft spot for carnations!) 🌸 Delivering joy is what we do best, and we’re proud to be rated Excellent on Trustpilot. While a lot has changed since those early days, our mission remains the same: spreading happiness, simply. We do that with fast delivery, a 10-day freshness guarantee, a caring customer team, thoughtful extras, and sustainably sourced blooms in planet-friendly packaging 🌸 Ready to make someone smile? We definitely are.

10 Day Freshness Guarantee

Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸

Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸
We want every bouquet to arrive looking beautiful and stay that way. That’s why all our flowers come with a 10-day freshness guarantee. Our blooms are carefully prepared and often arrive in bud 🌸 This means they may look a little sleepy at first – but don’t worry, it’s all part of the magic. With a drink of water and a little care, they’ll bloom beautifully over the next few days, so you can enjoy them for even longer. If you’re ever not completely happy with your flowers, our friendly customer care team is here to help – because delivering joy is what matters most to us.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

66K reviews

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4.4

All reviews

(65,746)

2,487 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply The Best I am always impressed with the service

I am always impressed with the service, and importantly the flowers I send or receive from Flying Flowers. The flowers, are fresh, in great condition, brilliant varieties and true to the description in the photograph.

The delivery service is excellent, I am kept informed throughout the whole process and have always been delivered on the requested day.

Thank You Flying Flowers YOU are the best!

August 23, 2026
Flying Flowers logo

Reply from Flying Flowers

Thank you John, I am genuinely thrilled to read your lovely review and to hear our courier partner has delivered your gifts to your satisfaction. Our goal is to send the freshest stems, where possible locally grown, and share a true reflection of our bouquets on our website. I'm delighted to hear we are suceeding in this and you have had a great expereince. I will share your wonderful feedback with the team, thank you.
Sandra Varley
Head of Flying Flowers

Rated 5 out of 5 stars

First time in a while I've used

First time in a while ive used this service and must admit I was very happy with the service.
I liked the time line for delivery and they were delivered to our friends as a surprise will use again x

August 23, 2026
Flying Flowers logo

Reply from Flying Flowers

Welcome back Debs, thank you for trusting us with your recent gift, I hope we can be there to help you send someone a smile in the post again soon! As an exisiting customer you will receive our very best offers and promotions ready for your next surprise gift.
Have a blooming lovely day,
Sandra Varley
Head of Flying Flowers

Rated 5 out of 5 stars

Ray of sunshine

Fast efficient delivery, the sunflowers I ordered were lovely brought a ray of sunshine to my friend. She was thrilled with them. Thank you

August 18, 2026
Unprompted review
Flying Flowers logo

Reply from Flying Flowers

This years Sunflowers have bloomed despite the dry weather conditions, I'm delighted to hear your friend loved her sunshine in a box delivery. Thank you!
Sandra
Head of Flying Flowers

Rated 1 out of 5 stars

Non stop bloody emails!

I am sick and tired of receiving emails regarding my order. I have requested that they stop. Bern assured several times that they have and here we are again. I will never ever order from you again.

August 21, 2026
Flying Flowers logo

Reply from Flying Flowers

Hi Shelly I am really sorry to hear this. We will investigate this further for you and get back in touch. Kind regards Megan

Rated 2 out of 5 stars

The flowers arrived on time but aren't great quality

The flowers arrived on time, but the sunflowers haven't really come out several days later. They look sad and droopy!

August 21, 2026
Flying Flowers logo

Reply from Flying Flowers

Hi Alan, I'm really disappointed to hear that you were unhappy with your flowers. We would really like to discuss this further with you. Please get in touch at https://www.interflora.co.uk/page/contact. Thanks for your feedback. Kind regards, Megan

Rated 5 out of 5 stars

Easy to order flowers

Easy to order flowers . Variety to choose from . Flowers delivered on time and with free chocolates! . Recipient was very pleased with flowers and chocolates. They looked lovely in photo they sent . I would recommend flying flowers.

August 21, 2026
Rated 5 out of 5 stars

I have been sending Flowers via Flying…

I have been sending Flowers via Flying Flowers for many years and they have never let me down. The system is easy and flowers are always delivered on time.I recommend Flying Flowers if you want to cheer up friends and loved ones. Rev'd Canon Richard Tillbrook.

August 21, 2026
Flying Flowers logo

Reply from Flying Flowers

Hi Richard,
Thank you so much for your kind words and continued support over the years. 🌸
We're delighted to hear that we've been able to help you stay connected with friends and loved ones through flowers. Your recommendation means a great deal to us.
All the best,
Shelley & The Flying Flowers Team 💐😊

Rated 5 out of 5 stars

Lovely!

Beautiful flowers. On time as expected and really helpful service

August 13, 2026

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