There was no complaint about the actual flowers But you advertise “letterbox “ but DPD don’t understand the concept as- they leave flowers leaning against the door!! It’s not “rocket science “ but... See more
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Review summary
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Reviews shaping this summary
Lovely flowers in great condition on arrival. Ethical, secure packaging to protect them throughout their journey with written guidance as to how to look after them. A website easy to navigate as was t... See more
Ordered flowers for next day delivery. They were delivered on time in the evening. Receiving friend rang me immediately to thank me and tell me how beautiful the arrangement was. Very pleased. I have... See more
Company replied
When there was an issue with the first flower basket delivered there was a very fast response to my email and a call followed which ended with my being sent another plant at no charge and it arrived i... See more
Company replied
Company details
Written by the company
It all started on the little island of Jersey – that spot between England and France famous for its cows. Back in 1981, clever holidaymakers swapped postcards for carnations, sending a burst of beauty home by post 🌸 It was the start of something special. 30 years on, we’ve delivered over 10 million beautiful bunches – from lush lilacs to vintage roses (though we still have a soft spot for carnations!) 🌸 Delivering joy is what we do best, and we’re proud to be rated Excellent on Trustpilot. While a lot has changed since those early days, our mission remains the same: spreading happiness, simply. We do that with fast delivery, a 10-day freshness guarantee, a caring customer team, thoughtful extras, and sustainably sourced blooms in planet-friendly packaging 🌸 Ready to make someone smile? We definitely are.
10 Day Freshness Guarantee
Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸
We want every bouquet to arrive looking beautiful and stay that way. That’s why all our flowers come with a 10-day freshness guarantee.
Our blooms are carefully prepared and often arrive in bud 🌸 This means they may look a little sleepy at first – but don’t worry, it’s all part of the magic. With a drink of water and a little care, they’ll bloom beautifully over the next few days, so you can enjoy them for even longer.
If you’re ever not completely happy with your flowers, our friendly customer care team is here to help – because delivering joy is what matters most to us.
Contact info
United Kingdom
- hello@flyingflowers.co.uk
- www.flyingflowers.co.uk
4.4
Excellent
66K reviews
Asks customers to review
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Ease of purchase and they always have…
Ease of purchase and they always have offers on .
I order lots for family and friends and get tracking with pictures right up to the door .
October 4, 2026
Excellent service.Delighted with all…
Excellent service.Delighted with all aspects.
September 27, 2026
I order cheese hamper for our son and…
I order cheese hamper for our son and daughter in laws anniversary they loved it said everything in it was good quality I was pleased with service and very good delivery I usually send them flowers so this was a nice change for them
September 26, 2026
My friend was delighted with her…
My friend was delighted with her flowers which were delivered on the selected day.
September 25, 2026
Easy to order
Easy to order.
Delivered 1 day late but probably due to the fact it was the Highlands of Scotland.
September 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No wonder you are an award-winning…
No wonder you are an award-winning company, as I rarely have any complaint from the recipients of the flowers which I order from you. They are often described as 'amazing!' Many thanks!
October 2, 2026
Reply from Flying Flowers
Hello Richard, we smiled when we read your review this morning 😊 and of course we are thrilled to be awarded 'online Floral & Plant Retailer of the Year' thank you so much for your kind words. Customers voted for us, and without you we wouldn't have received this recognition. Our team work incredibly hard to deliver the freshest flowers, tried and tested. Thank you for choosing us, we know there's lots of choice when searching for a flower delivery and your loyalty is very much appreciated.
THANK YOU
Sandra Varley
Head of Flying Flowers
I can always count on the delivery of…
I can always count on the delivery of beautiful flowers every month to my mother.
September 23, 2026
Roses
Was delayed in transport but as far as I know they were nice and enjoyed on delivery
October 2, 2026
Excellent service always on time…
Excellent service always on time beautiful flowers
September 25, 2026
Excellent service as usual
Excellent service as usual. Have used Flying Flowers a few times this year, apart from one hiccup with DPD the service from Flying Flowers has always been excellent
September 28, 2026
Unprompted review
Lovely website
Lovely website - easy to complete. efficient. flowers much appreciated
October 1, 2026
Nice flowers but not value for money.
September 28, 2026
Reply from Flying Flowers
I am sorry to hear you were disappointed with the size of the bouquet received Jackie. An email has been sent to you concerning this. Best wishes, Valerie
They did the job
September 23, 2026
Wonderful choice of flowers and easy to…
Wonderful choice of flowers and easy to use website. I haven’t seen the flowers but the recipient says they are beautiful. All delivered at promised time. Great service would definitely use this company again. Thank you.
September 30, 2026
Easy to order
Easy to order. Good choice. Reasonably priced. Delivered on schedule. Recipient was pleased
September 27, 2026
Unprompted review
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