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Company details

  1. Furniture Store

Written by the company

Furniture Store


Contact info

3.5

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Disappointing after sales service

I’m afraid that I have to give the chairs I bought for my kitchen table a bad review. They look great but they are not fit for purpose. Fondhouse were very helpful when I had a problem on ordering but have not responded to any of my emails regarding the way the legs on the chairs need tightening virtually every time you sit on them. They are not safe. Very disappointing after sales service

February 3, 2022
Unprompted review
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Rated 5 out of 5 stars

Really pleaded with the furniture

Really pleaded with the furniture. Arrived really quickly and kept informed. When I had a question it was answered very quickly and I felt satisfied with their response. Highly recommend and would use again.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic!! Ordered 24 chairs for my art class and everyone says how comfy they are. Just ordered some shelves for my retail area and wow.....no tools just fold out. Customer services are amazing as I had a faulty chair and I had replacement straight away. Not like some big furniture stores who are useless. This company is great I'm every way and will use again for sure!! Fast shipping too. Well done and thank you!!!

June 9, 2021
Unprompted review
Rated 4 out of 5 stars

Good customer service

Ordered dining chairs. Unfortunately goods arrived damaged. Fondhouse customer services continuously stayed in touch and organised return courier and refund. Very supportive company.

May 6, 2021
Unprompted review
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Rated 5 out of 5 stars

Absolutely beautiful table and chairs

Bought an absolutely beautiful table and four chairs for just over £200.
The goods arrived well packaged and quickly. The postage was also free.
Got the marble effect table with teal coloured velvety chairs. The chairs are so comfy and the whole set looks so modern. 100% recommend.

May 2, 2021
Unprompted review

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