Fostersschoolwear Reviews 

Not sure who runs this place or what is actually going on everytimw you ring but a person answers very strangely asks you to hold for aeound 2mins each time while they are scuffeling about god knows what they are doing. 3 weeks and still no delivery of school trousers. The last tow speaking to it they said they'll just refund. Very strange business I must say.

It is the worst customer service company I have ever met in my life. I ordered the uniform for my daughter on October 7th and have not received it after three months. They don't answer the phone or emails, but they have received the money. The school has been informed and we will take this company to court as scammers.

Unfortunately we can't give zero stars. We ordered multiple items during the summer holidays. There was nothing on the site to say out of stock so we placed the order. Eventually received one of the items in the middle of October. It was sent to our billing address even though we specified a different shipping address. The second parcel has arrived (November) we don't know what is in the package as it has again been delivered to the billing address which is 30 miles away. So for the 2 packages, we've 120 miles in round trips to collect them. No communication with the company via email or phone, they really couldn't care less. Will complain to the school as Fosters don't give a toss.

Ordered a school tie the week before the Autumn term because a previous order had not been dispatched. As we were lucky enough that the school had some it ended up not being necessary.

I emailed twice in the interim asking for the order to be cancelled and to be refunded. Today I received notification the order had been completed and dispatched.

Our other order, made a couple of weeks before term, all items were in stock at time of ordering but the order wasn't fulfilled and some of the items shortly after showed as out of stock. Received the first part of this order two weeks ago, delivered to our old address which wasn't the shipping address on the order. 1 item out of five delivered.

Lack of response from the company, terrible delivery times, delivering to wrong address... Will be contacting the school to explain the experiences we've had and asking if they'll be changing suppliers.

Absolutely disgusting…6 weeks now since I placed my order with this company and still didn’t receive it. They have monopoly and they literally treat customers the way they want. This will be raised with the school because it’s not acceptable. If you are not capable to fulfill you obligations then allow other companies to do it. Absolutely 0 customer service. I would like to say I don’t recommend them but most probably you will have no alternative…

What a shambles this company is! Supplying inferior school kit to schools. Taking over three months to get the uniform only to find that it’s not what you’re ordered and in the wrong size and above all NOT the right uniform for your school. No reply to emails or phone calls. Its like they have your money and have no interest in putting it right.

Fosters reputation for poor quality and appalling customer service was further cemented by my experience of being told my child had mistreated a bag which split after 3 weeks, rather than admitting their shoddy workmanship. The manager said that he didn’t like the attitude of people that argued with him and took the bag and slammed the door. And to add insult to injury I could hear the manager refer to me as a “pr*ck” when I called back to find out what they planned to do with the item.

They have a monopoly on several schools and appear to take this as an opportunity to be as rude as possible.