Bad quality and customer service doesn't reply
I ordered a set of towels. Took ages to arrive, no order confirmation or tracking, customer service never replied. No phone number to call. Upon arrival the towels looked great, but after the first wash and dry according to the label, they shrunk completely out of shape , they keep losing a lot of fluff as well. We emailed the customer service , again , never received a reply let alone a refund for these expensive towels!!

