Really professional and friendly staff at every point in the process. Well priced and well organised. Highly recommended.
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The removal team arrived on time, packed the furniture and boxes onto the vans very quickly. At my new flat everything was unloaded within 2 hours. Excellent service. The only criticism is the way my... See more
Company replied
From start to finish everyone at Foxes Bristol and Cardiff made the journey easy. From collecting boxes and helping me navigate a difficult move they all advised me and helped me. From a quote video c... See more
Company replied
I thought the three individuals (Jamie, Mike and Reece) were professional and polite. They had a brilliant work ethic and sustained an excellent tempo. They understood what was required and always en... See more
Company replied
Company details
About Fox Group (Moving and Storage) Ltd - Bristol
Written by the company
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Contact info
Albert Crescent, St Philips, BS2 0SU, Bristol, Bristol, United Kingdom
- 0117 971 9713
Fox Group (Moving & Storage) Ltd
4.7
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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Really professional and friendly staff…
Really professional and friendly staff at every point in the process. Well priced and well organised. Highly recommended.
October 9, 2026
An excellent service from start to…
An excellent service from start to finish. From those in the office to the removal team on the day, they made everything run smoothly.
September 17, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Viv, for your lovely review. We’re delighted to hear that you received an excellent service from start to finish and that everything ran smoothly on moving day.
We’ll be sure to pass your kind comments on to both the office and removal teams. Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
Arrived on time, quick and careful
Arrived on time. Quick and efficient pick-up and loading of items for storage. Loading handled with care.
September 16, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Michael, for your kind feedback. We’re pleased to hear that the team arrived on time and handled the collection quickly and efficiently while taking good care of your belongings.
We’ll be sure to pass your comments on to the crew. Thank you for choosing Fox Moving & Storage.
Great service from start to finish
Great service from start to finish. The team on day were very good.
September 18, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Sam, for your great feedback. We’re really pleased to hear that you received a good service from start to finish and that the team looked after you well on moving day.
We’ll be sure to pass your comments on to the crew. Thank you for choosing Fox Moving & Storage, and all the best in your new home.
I thought the three individuals (Jamie
I thought the three individuals (Jamie, Mike and Reece) were professional and polite. They had a brilliant work ethic and sustained an excellent tempo. They understood what was required and always ensured that we were kept updated. Fantastic people and who represented Fox brilliantly.
September 17, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Max, for such fantastic feedback. We’re delighted to hear how impressed you were with Jamie, Mike and Reece and, in particular, their professionalism, communication and work ethic throughout the move.
Our crews are very much the face of Fox, so hearing that they represented the company so brilliantly is something we’re especially proud of. We’ll make sure your comments are passed on to all three of them.
Thank you again for choosing Fox Moving & Storage. We really appreciate you taking the time to recognise the team.
excellent movers who ended up being so…
excellent movers who ended up being so helpful and efficient.
September 14, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Avi, for your great feedback. We’re really pleased to hear that the team were so helpful and efficient throughout your move.
We’ll be sure to pass your kind comments on to the crew. Thank you for choosing Fox Moving & Storage, and we wish you all the best in your new home.
⭐⭐⭐⭐⭐
I couldn’t recommend this removal company highly enough! From start to finish, they were absolutely brilliant.
A special thank you to Alison in reception, who was so accommodating, helpful and supportive throughout what was quite a stressful move. Our move dates had to be changed a few times, and Alison was always understanding, helpful and reassuring, which made such a difference.
All of the removal men were incredibly kind, respectful and careful with our belongings. They did a fantastic job dismantling beds and wardrobes at the old property and then reassembling everything at the new house. Nothing was too much trouble, and they worked so hard to make the whole process as smooth as possible.
A special shout-out to Dave, who came out of retirement to help pack the vans — what a pro! He organised everything so well and clearly knew exactly what he was doing. We were so grateful for his help.
Thank you so much to the whole team for making a stressful day much easier. I would highly recommend you to anyone looking for a reliable, professional and caring removal company.
Thanks so much,
Jane ❤️
September 4, 2026
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you so much, Jane, for taking the time to leave such a wonderful review. It means a great deal to the whole team to receive feedback like this.
We’re especially pleased to hear how supportive Alison was throughout the changes to your moving dates. Moving home can be stressful enough without plans changing along the way, so it’s great to know that her help and reassurance made things a little easier.
Your comments about the removal team are equally appreciated. We’ll make sure everyone involved knows how pleased you were with the care, hard work and attention they gave to your belongings.
And a special mention for Dave too! We’re delighted that his experience and expertise were put to good use once again!
Thank you for choosing Fox Moving & Storage and for such a fantastic recommendation. We wish you every happiness in your new home.
Moved from Bristol to malvern
Moved from Bristol to malvern. Genhinely faultless from all of them, from alison handling the booking to Adam and his team doing the removals and delivery. Cannot recommend enough
September 10, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Jack, for such a fantastic review and recommendation. We’re delighted to hear that everything went so smoothly with your move from Bristol to Malvern.
It’s especially great to hear your comments about Alison and Adam and his team. We’ll make sure your kind words are passed on to everyone involved.
Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
Your guys arrived on time were…
Your guys arrived on time were personable and listened to the issues that I brought to them and were able to resolve everything with ease
September 4, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your fantastic review, Rhod.
We are delighted to hear that the team arrived promptly, took the time to listen to your concerns and were able to resolve everything with ease. Being approachable and finding practical solutions for our customers is a really important part of the service we provide.
Thank you for choosing Fox and for taking the time to recognise the efforts of our team. Your feedback is very much appreciated.
Easy move
From start to finish everyone at Foxes Bristol and Cardiff made the journey easy. From collecting boxes and helping me navigate a difficult move they all advised me and helped me. From a quote video call to moving day I had confidence.
August 28, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your fantastic review.
We are delighted to hear that our Bristol and Cardiff teams made your moving journey as easy and straightforward as possible. From providing boxes and advice through to the video survey and moving day itself, it is wonderful to know that you felt supported and confident throughout the process.
Moving can sometimes involve difficult circumstances, so knowing that our team were able to offer the help and guidance you needed means a great deal to us.
Thank you for choosing Fox and for taking the time to share your experience.
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your great review, Andrew.
We are delighted to hear that you received excellent service all round. Thank you for choosing Fox and for taking the time to share your feedback. It is very much appreciated.
Brilliant service
We couldn't have asked for a better team. They were friendly, efficient and showed great care and attention with our belongings.
August 25, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your wonderful review, Claire.
We are delighted to hear that you were so pleased with the team. Knowing that they were friendly and efficient while showing real care and attention to your belongings is exactly the standard of service we strive to provide.
We will be sure to pass your kind comments on to everyone involved. Thank you for choosing Fox and for taking the time to share your experience.
Fox’s Top company
From the moment the Fox’s team arrived it was a very friendly encounter, All 5 of them introduced themselves and made everything feel at ease. I was dreading today but the guys were all jolly and appeared to be very happy in there work and were upbeat all day. It’s a hard long day but they all worked very to the highest standards, courteous and very careful with our possessions.
I cannot recommend this company highly enough, from the first phone call to get a quote until the lads finished the job and made their way home.
10 out of 10
Thankyou very much
August 21, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for such a fantastic review, Kevin.
We are delighted to hear that the team immediately put you at ease and helped turn a day you had been dreading into such a positive experience. Moving home can be a long and demanding day, so it is wonderful to know that all five members of the crew remained cheerful, courteous and professional while taking great care of your possessions.
It is especially rewarding to hear that you received the same high standard of service from your first phone call right through to the completion of your move. We will make sure your kind comments are shared with everyone involved.
Thank you for choosing Fox, for your recommendation and for the 10 out of 10. It means a great deal to the whole team.
First class experience.
Team was lead by Wade who was a very experienced operator, leading and mentoring the other younger members of the team.
First class. Professional, thoughtful in considering my family’s needs and going over and beyond when required.
August 20, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your fantastic review, Neil.
We are delighted to hear that Wade and the team provided such a first class service. It is particularly pleasing to hear your comments about Wade's experience and leadership, and the way he supported and mentored the younger members of the crew throughout your move.
Providing a professional service while also understanding the individual needs of our customers and their families is extremely important to us. Knowing that the team went above and beyond when needed is a wonderful compliment.
Thank you for choosing Fox and for recognising the efforts of Wade and the team. We will make sure your kind comments are passed on to everyone involved.
North Wales
The team that moved me were excellent, great communication throughout, friendly, polite and knew exactly what they were doing, nothing was to much for them, they are a credit to your organisation
August 19, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your fantastic review, Phill.
We are delighted to hear that the team provided such an excellent service and kept you well informed throughout your move. It is wonderful to know that they were friendly, polite and experienced, with nothing being too much trouble.
Hearing that you consider the team a credit to Fox is a fantastic compliment and one we will be very pleased to share with everyone involved.
Thank you for choosing Fox and for taking the time to recognise the team's efforts. We really appreciate it.
Fox, A Great Removals Experience
Prompt replies, great back up admin team, blokes on the day were efficient and v hard working, value for money, everything transported with absolutely minimum damage, so far all goods present and correct…so far so good!
July 17, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
V
Very rude female staff on the phone call
Very rude female staff the phone call was recorded and the staff member should be on Universal credit and not working for a well known company the manager should listen to the call that was made on 6th of August 2026 I PROMISE the way I was spoken to I would NOT recommend Foxes Removels to remove your personal items BUT I do recommend that the member of staff have training how to speak to people with respect infant I recommend if you want to have any removals done is to use someone else than FOXES and I will phone up headoffice and make a serious complaint about that 1very rude member of staff
August 6, 2026
Unprompted review
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for taking the time to bring this matter to our attention.
We are sorry to hear that you were unhappy with your recent telephone conversation with a member of our team. We take concerns regarding the standard of service provided by our staff seriously and expect all communication with our customers to be conducted in a professional and respectful manner.
We will investigate the circumstances surrounding your call of 6 August 2026 so that we can establish what occurred and address any matters arising from our review.
We apologise that your experience has left you feeling dissatisfied with Fox Moving & Storage. This is certainly not the impression we wish to leave with anyone contacting our company.
Thank you again for raising your concerns and giving us the opportunity to investigate them.
Our move was expertly and efficiently…
Our move was expertly and efficiently handled from
beginning to end. Colin worked tirelessly in the heat all day to pack and load our household items and he and his team finished the packing the next day and delivered all our goods safely at the other end. I would recommend Fox’s to anyone. Colin and his team were not only efficient but very pleasant and helpful.
July 21, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your fantastic review, Catriona.
We are delighted to hear that your move was handled so expertly and efficiently from beginning to end. Working throughout the heat made the job particularly demanding, so your recognition of Colin's tireless effort is greatly appreciated.
It is also wonderful to hear that Colin and the wider team were not only efficient, but pleasant and helpful throughout, and that all of your belongings arrived safely at your new home.
We will be sure to pass your kind comments on to Colin and the team. Thank you for choosing Fox and for your recommendation.
The booking was easy
The booking was easy. The staff are helpful. two guys who turned up were really good and efficient. Nothing was too much trouble. They made a stressful thing go very smoothly.
I would definitely recommend them.
July 17, 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your wonderful review, Sara.
We are delighted to hear that everything went smoothly from the initial booking through to moving day. It is especially pleasing to know that the crew were helpful, efficient and that nothing was too much trouble.
Moving can be a stressful experience, so knowing that our team helped make the process easier for you is exactly what we hope to achieve.
Thank you for choosing Fox and for your recommendation. We really appreciate it.
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your wonderful review, Francesca.
We are delighted to hear that you found our service efficient and that our team provided great customer service throughout your move. Your recommendation means a great deal to us and is the highest compliment we could receive.
Thank you for choosing Fox and for taking the time to share your experience.
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